VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The device is good but dont like the taste that the flavours leave at the back of my throat.”

Helpful Report

Posted 7 years ago

Hello Denise, and thank you for your feedback. It is nice to hear that you are enjoying using your device. As there is a wide choice of flavours and strengths available, it might be that you need to try some lower strengths than what you have been using. If you need any assistance, you can contact the Customer Care Team on: 0800 133 7350 or info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“Great taste no leaks no fuss. I use the e-box and e-tank pro”

Helpful Report

Posted 7 years ago

Hello Craig, and thank you for your feedback, and we are glad to hear that you like using your eBox and eTank Pro devices. Should you have any queries about our devices or eLiquids, you can contact the Customer Care Team, who will be happy to help on: 0800 133 7350, or info@govype.com.

Posted 7 years ago

“I use the Vype e-pen - maybe a more expensive way to vape compared with the self-fillers from the local e-cig store. Having said that the e-pen has a good quick way of loading the liquid using the cartridges and avoids accidental ingestion. Another point is you can vape like using a pipe with these and keep the pen longer in your mouth- some of the self-fillers from the local store burn hot and have to be removed from the mouth after a quick vape. The e-pen is my current method of vaping - I have occasionally gone back to the old filling method using other e-cigs - but then always seem to go back to the Vype.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, regarding your ePen. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping. if you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or info@govype.com.

Posted 7 years ago

“Good battery life over other mods due to low wattage, enough to take out comfortably without having to worry about the battery dying”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. regarding your device. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping. if you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or info@govype.com.

Posted 7 years ago

“good value, excellent web site, quick delivery”

Helpful Report

Posted 7 years ago

Hello Paul, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping. if you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or info@govype.com.

Posted 7 years ago

“Semi happy. I find the cartridges 1/5 leak which makes a very unpleasant taste. Also I find it unbelievable that Boots stores are out of refills ,to the extent there’s no stock in their warehouse. Therefore I had to order mint refills directly from yourselves, which incurred a postal charge. When I said to the lady who took my order, you should inform your sales director , Boots , hardly a small retailer are out of stock of epen refills. She didn’t seem to respond ,as I would have expected ie I’m on it. However, maybe Boots are not paying their bills on time.”

Helpful Report

Posted 7 years ago

Hello Diana, and thank you for your feedback. If you do have any issues with your cartridges, please ensure you contact the Customer Care Team, and they can try and go through some troubleshooting steps with yourself. Regarding retailers such as Boots, we do not have any control over what they order and how often they replenish their stocks, as this is their commercial decision. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Helped enormously to cut down on all the toxic ordinary cigarettes. Who knows maybe in a few weeks time I'll probably be a non smoker as the Vype are so enjoyable. No smell either just great taste.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping. if you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or info@govype.com.

Posted 7 years ago

“10 out of 10”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is nice to hear that our customer enjoy using our devices. If you have any questions, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Vype leaked so useless”

Helpful Report

Posted 7 years ago

Hello Elaine. Thank you for your feedback. A member of the Customer Care Team shall contact you soon.

Posted 7 years ago

“I am using a aTank Pro and the overall performance is good. It has 2 weaknesses i would like to highlight. Firstly, the liquid keeps on leaking to the battery section causing disruption is smoke. Secondly, the battery charging cap is too loose, keep on sliding freely.”

Helpful Report

Posted 7 years ago

Hello Hassan. Thank you for your feedback. If your device is leaking, this could be due to the atomiser not being correctly aligned inside the tank when it has been changed. Ensure the flat sides of the atomiser align flush with the tank, otherwise this can cause a light gap, and liquid leaking out. If you have any further issues, contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or info@govype.com and a member of the team will be happy to assist.

Posted 7 years ago

“E Tank Pro is Spot On & Liquids are also very good Especially enjoy the Tobacco Flavours”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are pleased to hear that you are enjoying using your eTank Pro device, and our range of liquids. If you have any queries, about our products, you can contact the Customer Care Team, by telephone on: 0800 133 7350 (Mondays - Fridays between 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Easy to use, helped me to quit cigarettes Great choice of flavours”

Helpful Report

Posted 7 years ago

Hello Christine, and thank you for your feedback. It is always nice to hear that our customers are enjoying the transition from cigarettes to vaping, and the range of flavours too. If you have any queries about our devices/eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or info@govype.com.

Posted 7 years ago

“I enjoy the flavour and they give me encourage me to not smoke cigarettes”

Helpful Report

Posted 7 years ago

Hello Pauline. Thank you for your feedback. It is always nice to hear that our customers enjoy our products, so keep checking our website for any new devices, or eLiquids as when they come out. If you have any queries about any of our devices/eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00 Monday - Friday), or by e-mail at: info@govype.com.

Posted 7 years ago

“From frist day of using it i didn’t feel that i need to smoke. I actually gave up smoking and i am more then happy. Great flavour”

Helpful Report

Posted 7 years ago

Hello Gabriela, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping. if you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or info@govype.com.

Posted 7 years ago

“Just brilliant”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you are enjoying using your device and eLiquids. If you have any queries about any of our devices/eLiquids, you can contact the Customer Care Team, who will be more than happy to help you on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or info@govype.com.

Posted 7 years ago

“I still haven't received my order.”

Helpful Report

Posted 7 years ago

Hello David, and thank you for your feedback. A member of the Customer Care Team has contacted you, about this issue.

Posted 7 years ago

“Have tried a few different devices and would definitely rate this one.”

Helpful Report

Posted 7 years ago

Hello Mary, and thank you for your feedback. We are glad to hear that you are enjoying using your Vype device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Good quality equipment and eliquids all the time”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are pleased to hear, that you are enjoying using your Vype device. If you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350, or info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“very good smoke but why do i pay you 6.99 when the coop charge me 399”

Helpful Report

Posted 7 years ago

Hello Michael, and thank you for your feedback. Whilst it is a commercial decision of retailers on how much they charge, we constantly review our pricing structure. If we feel based on customer feedback, that there should be changes, then we can use any feedback as recommendation to change our prices. Your comments have been forwarded to the relevant teams. If you have any further queries, do not hesitate to contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I gave up smoking 3 years ago with the help of vype and have not had a single cigarette. Very good product and good service.”

Helpful Report

Posted 7 years ago

Hello Deborah, and thank you for your feedback. It is always good to hear, that our customers have managed the transition from cigarettes to vaping and enjoy it. Should you have any further queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews