VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not keen on this product,recommended by friend who loves it,but it’s not for me. Will be going back to my usual brand.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. A member of the Customer Care Tam shall contact you soon.

Posted 7 years ago

“Tasteless . Had the new smoothie ones. Couldn't tell by taste which was which except possibly the tropical one. No fruitless in any of the other two. Avoid.”

Helpful Report

Posted 7 years ago

Hello Phil, and thank you for your feedback. A member of the Customer Care Team shall contact you soon.

Posted 7 years ago

“Easy to order & quick delivery”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are pleased to hear that you received your order quickly. If you have any queries about any of our devices/eLiquids, the Customer Care Team are always on hand to answer any questions you may have. To contact the team, you can either telephone on 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays - Fridays), or alternatively, you can e-mail the team at: info@govype.com.

Posted 7 years ago

“Good product but seem to make my nose and throat very dry and irritable”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. A member of the team will contact you soon.

Posted 7 years ago

“I successfully stopped smoking over two years ago by using Vype epen”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback to us. It is nice to hear that you have transitioned from cigarettes to vaping, and are still enjoying using our devices. If you have any queries, about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“Very flavoursome experience.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. It is always nice to hear, that our customers enjoy using our products. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team, who will be happy to assist on - 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

Hello. Thank you for your feedback. We are always pleased to hear that our customers enjoy using our products, and with us having recently launched some new flavours in our eLiquid bottle range, there is now even more choice. Should you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on - 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or e-mail the team at: info@govype.com.

Posted 7 years ago

“Easy to use and you don’t get any liquid in your mouth”

Helpful Report

Posted 7 years ago

Hello Nigel, and thank you for your feedback. It is nice to hear that you are enjoying the transition from cigarettes to vaping, with our devices and range of eLiquid flavours. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00) or by e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

Hello Nigel, and thank you for your feedback. We are glad to hear that you are enjoying using our products. If you have any queries, you can always contact the Customer Care Team, who will be more than happy to assist on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“When I got my device I had the misfortune of having a fault with it but everyone I spoke to on the phone was very helpful and got sent a faulty replacement with no fuss the next day. Brilliant service.”

Helpful Report

Posted 7 years ago

Hello Garry. Thank you for your feedback, and we are glad that we were able to resolve your issue, and that you are pleased with the service received. We always try to go above and beyond the customers expectations. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“It’s been over a month since I stopped smoking using my vype vape, I recently purchased some vape fluids, and will definitely use this service again.”

Helpful Report

Posted 7 years ago

Hello Chelle. Thank you for your feedback, and we are glad to hear, that you have enjoyed the transition from cigarettes to vaping. If you have any queries, about our products, you can contact the Customer Care Team, by either telephone on - 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“It's just right to hold in my hand and the mint flavour is spot on since having my vype pebble I've not had a fag since”

Helpful Report

Posted 7 years ago

Hello Sarah. Thank you for your feedback, and we are really pleased to hear, that you are enjoying using your Pebble device. If you have any queries about our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

Hello Sarah. Thank you for your feedback. We are really pleased to hear, that you are enjoying the transition from cigarettes to vaping. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be more than happy to assist you.

Posted 7 years ago

“Easy to use, convenient, great offers, & value for money.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear, that you are enjoying using our products, and if you have any queries, feel free to contact the Customer Care Team. They can be contacted by telephone on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Did the job to help cut down and quit.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear that our customers like the transition from cigarettes to vaping. If you have any queries about our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, between the hours of 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“It’s leaking and it’s very hard to find cartridges to buy in shops, also the variety of flavours is very poor”

Helpful Report

Posted 7 years ago

Hello Madara. Thank you for your feedback. A member of the Customer Care Team will contact you soon.

Posted 7 years ago

“Really good flavours”

Helpful Report

Posted 7 years ago

Hello Paul. Thank you for your feedback, and we are glad to hear that you like the choice of flavours available for our devices. We are always looking at introducing more flavours, so keep checking our website. If you have any queries, about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“Fast delivery, light weight and easy to use. I’ve only been using this for a few days, happy with it so far.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback, regarding your Vype device. We are so pleased to hear, that you are enjoying your device. If you have any queries, regarding any of our devices, or eLiquids, the Customer Care Team are more than happy to assist. You can contact them either by telephone on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“Love the pebble one”

Helpful Report

Posted 7 years ago

Hello Roxana. Thank you for your feedback, and we are glad to hear that you like using your new Pebble device. If you have any queries, about any of our products, the Customer Care Team are more than happy to assist. You can contact them on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“No replies from my emails I have sent ...only one reply saying you would refund my order but nothing yet. Not good service...”

Helpful Report

Posted 7 years ago

Hello Karen, and thank you for your feedback. Having checked, we can confirm that we have responded to your e-mails, and confirmed when the refund would be done. We would recommend that you check all your folders (including junk or spam folders) in case it was not delivered to your inbox. If you have any further queries, you can contact the Customer Care Team on - 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or e-mail at: info@govype.com.

Posted 7 years ago

“I love the pebble but the cartridges only last a day! it says it lasts 700 puffs but i don't think that's true. I'm at work for most of the day so i'm not using it that much!! shame really, as i really like the ease of use”

Helpful Report

Posted 7 years ago

Hello Louise, and thank you for your feedback. A member of the Customer Care Team shall contact you soon.

Posted 7 years ago

“I like vypes sleek epen look, different colours, flavors, strengths and no spill refills.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad to hear, that you like the ePen device (which is our most popular device) and the different range of flavours available. If you have any queries about any of our products, the Customer Care Team are on hand to help, and you can contact them on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“I tried other ones and because I have arthritis in my hands found I had trouble unscrewing parts to charge but with this I don’t have to unscrew it only the liquid cap which is very easy so I love it”

Helpful Report

Posted 7 years ago

Hello Linda. Thank you for your feedback to us. It is nice to hear, that you like using your Vype device, and with a wide range of flavours available, we hope that you have hours of enjoyment using your device. Should you have any queries, about any of our devices, or eLiquids, you can contact the Customer Care Team on - 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews