VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thasks to Vype I have managed to quit smoking after 37 years and feel 100% better.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. It is always nice to hear that our customers enjoy the transition from cigarettes, to vaping. If you have any queries about any of our products, the Customer Care Team will be more than happy to assist. You can contact them by either telephone on: 0800 133 7350 (between the hours of 09:00 - 17:00, Monday - Friday), or by e-mail at: info@govype.com.

Posted 7 years ago

“The flavours are horrible and the caps finish very quickly. Whilst the pen itself is decent it relies on the cap flavours which are a disgrace”

Helpful Report

Posted 7 years ago

Hello Sarfraz. Thank you for your e-mail. We were sorry to read of the issues you have encountered with your ePen cartridges. A member of the Customer Care Team will contact you soon.

Posted 7 years ago

“Saving me money and tasting great too”

Helpful Report

Posted 7 years ago

Good morning and thank you for your feedback about your Vype device. It is always nice to hear, that our customers enjoy using our devices and eLiquids. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Original neat and practical design! Works well. I wish the battery to last longer and the airflow to be little bit more open. Some of the liquids/caps have amazing flavour! Well done!”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are glad to hear that you are enjoying the use of your Vype device, and the flavours too. If you have any further queries, regarding any of our e-cigarette devices, or eLiquids, you can contact the Customer Care Team, either by telephone on: 0800 133 7350 (Monday to Friday, 09:00 - 17:00, or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Love that my wife can have choice of different colours”

Helpful Report

Posted 7 years ago

Hello David, and thank you for your feedback. We are pleased to hear that your wife is enjoying her Vype device. If you have any queries regarding any of our products, the Customer Care Team are on hand to help you. To contact them, you can either call 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at - info@govype.com.

Posted 7 years ago

“I've smoked for too many years to count.. since using vype I've not had one cigarette and I don't plan too... I highly recommend vype' s products.. good value and I'm really happy with mine”

Helpful Report

Posted 7 years ago

Hello Kerry. Thank you for your feedback, and we are pleased to hear that you enjoy using your device. If you have any queries regarding any of our products, the Customer Care Team are on hand to help you. To contact them, you can either call 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at - info@govype.com.

Posted 7 years ago

“It made me happy not to be smoking normal cigarettes any more.I really liked the mint flavour.”

Helpful Report

Posted 7 years ago

Hello Nick, and thank you for your feedback. We are glad to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries regarding any of our products, the Customer Care Team are on hand to help you. To contact them, you can either call 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at - info@govype.com.

Posted 7 years ago

“Love the flavour. Not found one I like more or as much. Quick delivery on the whole”

Helpful Report

Posted 7 years ago

Hello Wendy. Thank you for your feedback. It is always nice to hear, that our customers enjoy our wide choice of flavours. Recently, we have introduced more flavours, so be sure to keep checking our website. If you have any queries, you can contact the Customer Care Team, either by telephone on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“The ePen is fabulous, it works well and gives a good vaping experience”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you like using your Vype ePen. If you have any queries regarding any of our products, the Customer Care Team are on hand to help you. To contact them, you can either call 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at - info@govype.com.

Posted 7 years ago

“Vype ecig is much easier to fill and use because there's no mess with liquid just twist on cartridge and your ready to use”

Helpful Report

Posted 7 years ago

Hello Sandra. Thank you for your feedback, and we are pleased to hear that you like using your Vype device. If you have any queries regarding any of our products, the Customer Care Team are on hand to help you. To contact them, you can either call 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at - info@govype.com.

Posted 7 years ago

“I'm now on my 5th day. Of not smoking. My vype e-pen. Has been amazing. And was only £09.99 my 2 cartridges have lasted for ages.”

Helpful Report

Posted 7 years ago

Hello Paula, and thank you for your feedback. It is always nice to hear, that our customers, are enjoying the transition from cigarettes to vaping. The ePen has a wide range of flavours and strengths to choose from, so you should be able to find the one that suits you. If you have any further queries, you can contact the Customer Care Team on: 0800 133 7350 (09:00 - 17:00, Mondays - Fridays), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Makes it very easy to not smoke cigarettes which has to be a good thing !”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad to hear that you are enjoying using your Vype device. If you have any queries, about our devices or eLiquids, the Customer Care Team are available to assist, and you can reach them either by telephone on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail: info@govype.com.

Posted 7 years ago

“Quick and easy transaction. Fast delivery. Normal high standard products. Good service all round as usual. Thanks ... Alan.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We are pleased to hear that you received the item quick, and that you are enjoying using it. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team shall be happy to assist.

Posted 7 years ago

“Looks good easy to use”

Helpful Report

Posted 7 years ago

Hello Michael. Thank you for your feedback. It is always nice to hear, that our customers are enjoying using their Vype device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or e-mail: info@govype.com, and a member of the team will be more than happy to assist.

Posted 7 years ago

“No sore throat and no hassle with coils or liquid filling”

Helpful Report

Posted 7 years ago

Hello Jennifer. Thank you for your feedback, and we are glad to hear, that you are enjoying your device. If you have any queries regarding our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Another review wanted to give you the five stars you deserve for the excellent service and product”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you are enjoying using your device. We always strive to go above an beyond to exceed our customers expectations, and if you have any queries regarding any of our products, the Customer Care Team are more than happy to assist.

Posted 7 years ago

“This is supposed to be a cheap way of packing in cigarettes it's almost as much per week as buying sterling tobbaco went to my nearest vape shop loads cheaper..... toooo expensive and that's very encouragable of the company to disencourage kicking the habit one bottle of vape oil last me a week one capsule lasts a day so it works out at £10 a week I can get rolling tobacco as cheap thanks but no thanks”

Helpful Report

Posted 7 years ago

Hello Melissa. Thank you for your feedback. A member of the Customer Care Team will contact you soon.

Posted 7 years ago

“Love Vype so easy to use would defo recommend to others”

Helpful Report

Posted 7 years ago

Hello Stacey. Thank you for your feedback to us. It is always nice to hear that our customer are enjoying using our products. If you have any queries about any of our devices or eLiquid flavours, you can contact the Customer Care Team, who will be more than happy to assist on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“I ordered the Pebble and it is truly woeful. No hit and it packed up after a week. The tank version is much better and the e liquids are great.”

Helpful Report

Posted 7 years ago

Hello and thank you for your feedback. We were sorry to read of the issues you have been having with your device. A member of the Customer Care Team will contact you soon.

Posted 7 years ago

“Customer service is fantastic, very clear and helpful with queries!”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are really pleased to hear that you are happy with the level of customer service received when you contacted us. Our Customer Care Team always strive to go above and beyond to assist our customers, and try to resolve any issue as quickly as possible. They can be contacted on: 0800 133 7350 or info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews