VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,348 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,348 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The vype E- box is well made easy to use easy to take apart clean. Parts are ready available and arrive very quickly. You can tell it’s well made when you hold it it feels quite heavy and has a great finish. The only thing is that it needs to have a larger tank the battery lasts a good while though but overall it’s a great product for the start of your vapeing.”

Helpful Report

Posted 7 years ago

Hello Paul, and thank you for your feedback. It is nice to hear, that you are enjoying using your eBox device, and we hope it gives you many hours of enjoyment. If you have any queries, about any of our devices or eLiquids you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Wasn’t very happy with my first two purchase of the vype pro as both leaked within hrs of use but I emailed company to let them know and they kindly responded by supplying me with a free vype e cigarette and pack of flavours. Also gave some great advice which was much appreciated. The vype cigarette was for my fiancé who had just had a lung cancer scare and was advised to stop smoking his 60plus aday cigarettes and to take as a early warning. The vype e cigarette as helped him make the transaction easier and for this we are both grateful. Would definitely recommend to people trying to stop smoking normal cigarettes”

Helpful Report

Posted 7 years ago

Hello Wendy. Thank you for your feedback and we are glad to hear that your partner, is enjoying the transition from cigarettes to vaping. If you have any queries about any of our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays to Fridays, 09:00 - 17:00), or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Compact size, value for money ,best flavours I have tried, particularly the menthol.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is always nice to hear that our customers enjoy the range of flavours available, and with us continuously launching new flavours, be sure to keep checking our website regularly. If you have any questions about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“They are easy to use, affordable and have lots of great flavours”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are pleased to hear that you are enjoying using your products, and the range of flavours available. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Im loving my ePen, excellent product.I was recommended by a family member to use VYPE as it is the best on the market.I was not disppointed.I will continue to use Vype. Fabulous quality, excellent fast delivery and customer service.I would highly recommend Vype.Thanks VYPE!!!”

Helpful Report

Posted 7 years ago

Hello Gaynor, and thank you for your feedback. We are pleased to hear that you like using your ePen device, which is our most popular device with our customers. if you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team, who will be happy to assist, on: 0800 133 7350, or email: info@govype.com.

Posted 7 years ago

“I upgraded to the E-pen. No mess with liquids because the replacement cartridges are self contained and the range of flavours is good. I'm not being paid to write this review, it's my own experience and I trust them to provide me with genuine items especially when it comes to the liquids. Highly recommended :o)”

Helpful Report

Posted 7 years ago

Hello Jan, and thank you for your feedback. We are pleased to hear, that you really like using your ePen device, and our range of flavours too. If you have any queries about any of our products, the Customer Care Team will be happy to assist. They can be contacted on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“There easy to use them and they have a good design.”

Helpful Report

Posted 7 years ago

Hello Georgios, and thank you very much for your feedback. It is nice to hear, that you are enjoying your Vype device. If you have any queries about any of our products, the Customer Care Team will be happy to assist. You can contact them on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Easy to use and good vape quality”

Helpful Report

Posted 7 years ago

Hello Ian, and thank you for your e-mail. We are pleased to hear, that you are enjoying using your device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I love my vype. I gave up smoking 18 months ago. If I didn’t start using vype I probably would have started smoking.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your e-mail. It is always nice to hear that our customers enjoy the transition from cigarettes to vaping. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 between the hours of 09:00 - 17:00 Mondays to Fridays. Alternatively, you can e-mail the team at: info@govype.com.

Posted 7 years ago

“better than smoking”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is nice to hear that you are enjoying the transition from cigarettes to vaping. Should you have any queries, about our devices, or our eLiquids, you can contact the Customer Care Team by telephone on: 0800 133 7350, or e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Quit cigarettes 4 years ago now”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are pleased to hear that you are enjoying vaping, and have not gone back to cigarettes. If you have any queries about our products, you can contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:000, or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“Easy to order on one a great service that cannot be bettered”

Helpful Report

Posted 7 years ago

Hello Alan, and thank you for your feedback. It is always nice to hear that you received great service, which is nothing less than what we expect at Vype. If you have any queries about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“Nearly a year end of this month i havent had a cigarette for.Being a smoker for 35 yrs i never thought i would stop.But after using the Vype pen i managed to achieve the imposible.I would recommend this product to help you achieve your goals.And i also save money too!”

Helpful Report

Posted 7 years ago

Hello Katrina. Thank you for your feedback. We are so pleased to hear, that you are continuing to vape, and have enjoyed the transition from cigarettes. If you do have any queries, the Customer Care Team are happy to assist. You can contact them on: 0800 133 7350, or e-mail at: info@govype.com.

Posted 7 years ago

“Because of vype I have now stopped smoking cigarettes for over 2 years, they are cheap to buy & mostly readily available - sometimes I find it hard to buy the flavour that I like, more shops should stock Vype. Easy to buy online, but expensive delivery.....”

Helpful Report

Posted 7 years ago

Hello Kelly and thank you for your feedback. It is nice to hear, that you have made the transition from cigarettes to vaping, and like it. If you have any queries about our products, you can contact the Customer Care Team on: 0800 133 7350 (Monday - Friday, 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I brought the first Vype e cig from a local chemist who had an offer on. Really needed to give smoking and this little device is a godsend! Very pleased so much so I ordered 2 more online 1 for hubby to try and give up and a spare. So much easier for him than coils, tanks questionable e liquids that he gave up last time and went back to cìgarettes. Very pleased with capsules too.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are pleased to hear that you have made the switch from cigarettes to vaping, and are enjoying it. Should you have any queries about our devices or eLiquids, you can contact the Customer Care Team, who will be happy to assist, on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), or e-mail at: info@govype.com.

Posted 7 years ago

“Easy to use and change the cartridge, iv stopped smoking cigarettes using this product”

Helpful Report

Posted 7 years ago

Hello Carol, and thank you for your feedback. It is always nice to hear, that our customers are enjoying the transition from cigarettes to vaping. If you have any queries, about any of our devices, or cartridges, you can contact the Customer Care Team, who will be more than happy to help on: 0800 133 7350. Alternatively, you can e-mail at: info@govype.com.

Posted 7 years ago

“I would reccomend this product. Very satisfied.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are glad to hear that you are enjoying using your Vype device. If you have any queries, about any of our devices, or eLiquids, the Customer Care Team will be more than happy to assist. They can be contacted on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“The customer service I have received from Vype is always polite, professional and helpful. They are quick to respond to emails sent to them with queries. The only downside I do find is the delivery charge, but otherwise great company for customer service which is very rare these days.”

Helpful Report

Posted 7 years ago

Hello Julie-Ann. Thank you for feedback, and we are glad to hear that you find the customer service offered by the Customer Care Team polite, helpful and also professional. This is something that we expect as standard whenever our customers contact us, and will always try and exceed the customers expectations. If you ever have any queries about any of our products, the Customer Care Team will be happy to assist.

Posted 7 years ago

“Brought this as a starter but I’m happy to keep it going, not smoked since I had this about 2weeks, started with 18mg. This is really strong but I think it was needed as I could have thought it wasn’t working and was ‘crap’ I have jumped down to a 6mg and feels to light but I will buy some 12mg’s to see how I go! Very happy with this so glad I got it, battery life is good And charges well Just as I posted this it starting leaking and the top has broken 😫😫😫😫”

Helpful Report

Posted 7 years ago

Hello Victoria, and thank you for your feedback. A member of the Customer Care Team shall contact you soon.

Posted 7 years ago

“think this will finally help me to stop smoking”

Helpful Report

Posted 7 years ago

Hello Lesley, and thank you for your feedback. We are glad to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries, about our products, the Customer Care Team will be happy to assist. You can contact them, either by telephone on: 0800 133 7350, between the hours of 09:00 - 17:00, Mondays - Fridays, or by e-mail at: info@govype.com.

Posted 7 years ago

VUSE is rated 4.5 based on 6,348 reviews