VUSE Reviews

Name: VUSE
Rating: 4.54

4.5 Rating 6,343 Reviews

91 %

of reviewers recommend VUSE

4.5

Based on 6,343 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 1337 350

Email:

info@goVype.com

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VUSE 1 star review on 16th December 2024

Austin

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find your site easy to navigate with the right information and very easy to order from start to finish and a quick delivery and quick response from your customer service in all a great company to deal with.”

Helpful Report

Posted 7 years ago

Hello Lee, and thank you for your feedback to us. It is always nice to hear that our customers like our products, and receive the highest level of customer service from our team. If you have any queries about any of our devices, or our eLiquids, you can contact the Customer Care Team, who will be more than happy to help you on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail: info@govype.com.

Posted 7 years ago

“quit smoking after 35 years,now down to 6 and 0 mg cartridges :)”

Helpful Report

Posted 7 years ago

Hello Nigel. Thank you for your e-mail, and we are pleased to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team, who will be happy to assist. You can contact them on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 7 years ago

“Quick and easy ... no mess”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad to hear that you are enjoying using your device. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com.

Posted 7 years ago

“Quiet good for taste charge doesn't last to long around 2-3 hours an feels like I'm sucking a watermelon through a hose”

Helpful Report

Posted 7 years ago

Hello Ryan. Thank you for your feedback to us, and we are glad to hear that you like using your Vype device. Don't forget we have a wide choice of flavours available, and we are always introducing new flavours too. If you have any queries about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (09:00 - 17:00 Mondays - Fridays), or by e-mail: info@govype.com.

Posted 7 years ago

“Satisfaction without comprise”

Helpful Report

Posted 7 years ago

Hello Jacqueline. Thank you for your feedback, and we are pleased to hear that you are enjoying using your Vype product. If you have any queries, you can contact the Customer Care Team on: 0800 133 7350, or you can e-mail at: info@govype.com.

Posted 7 years ago

“Easy to use, easy to carry about and fill. Really good delivery service.”

Helpful Report

Posted 7 years ago

Hello, and thank you for giving us your feedback about your device. It is always nice to hear, that our customers enjoy using their Vype e-cigarettes. If you have any queries about any of our products, the Customer Care Team are more than happy to assist. They can be contacted either by telephone on: 0800 133 7350 (Monday - Friday between 09:00 -17:00), or by e-mail at info@govype.com.

Posted 7 years ago

“Good flavour and satisfying vape to help me quit smoking”

Helpful Report

Posted 7 years ago

“This is the second starter kit I bought and none of them work”

Helpful Report

Posted 7 years ago

Hello Jane, and thank you for your feedback. We were sorry to hear of the issues you have been experiencing with your device. A member of the team shall contact you soon.

Posted 7 years ago

“GOOD DELIVERY TIMES OF ITEMS ORDERED,”

Helpful Report

Posted 7 years ago

Hello Geoffrey, and thank you very much for giving us your feedback. We always like to hear, that our customers are enjoying our products, and with the service offered by our Customer Care Team. If you have any queries, the Customer Care Team are always happy to assist, and you can contact them on: 0800 133 7350 (Monday - Friday between 09:00 - 17:00), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“So easy to use n to get replacement parts ... n the main thing saving me ££££££’s on quitting smoking .. so ... many thanks rgds Dave t”

Helpful Report

Posted 7 years ago

Hello Dave. Thank you for your feedback. We are glad to hear that you are enjoying using your device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govyep.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“l have stopped smoking and am now using e-cigarettes”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. It is really nice to hear that you are enjoying the transition from smoking cigarettes to vaping. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350, or by e-mail at: info@govype.com, and a member of the team will be happy to assist you.

Posted 7 years ago

“I have used Vype e cigarettes to help me quit smoking. I haven’t smoked for 6 weeks now. The cherry and the mint liquids are really nice.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback. We are glad to hear that the transition from cigarettes to vaping is going good. We have a wide choice of flavours available for all of our devices, and if you have any queries, the Customer Care Team will be happy to assist. They can be contacted on: 0800 133 7350 (Mondays - Fridays from 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Service very efficient and delivery quick!”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are glad to hear that you are enjoying using your Vype device, and are happy with the service you have received. If you have any queries, about any of our products, the Customer Care Team will be happy to assist you. They can be contacted on: 0800 133 7350 (Mondays - Fridays from 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Stopped Smoking 4 years ago, now dropping down nicotine levels slowly. Only problem is they only last 6 months then have to replace the pebble.”

Helpful Report

Posted 7 years ago

Hello Sian, and thank you for your feedback. We are really pleased to hear that you are enjoying using your device. If you have any queries, about any of our products, the Customer Care Team will be happy to assist you. They can be contacted on: 0800 133 7350 (Mondays - Fridays from 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Having smoked for 40 years, I was unable to give it up, along came Vype, wow tried it , liked it and never smoked a cigarette since, you must try them they are amazing.”

Helpful Report

Posted 7 years ago

Hello Christine, and thank you for your feedback. We are really pleased to hear that you are enjoying the transition from cigarettes to vaping. If you have any queries, about any of our products, the Customer Care Team will be happy to assist you. They can be contacted on: 0800 133 7350 (Mondays - Fridays from 09:00 - 17:00), or by e-mail at: info@govype.com.

Posted 7 years ago

“Easy to use, good charge and great value for money.”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are glad to hear you are enjoying using your Vype device. If you have any queries about any of our devices, or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00 Mondays - Fridays), or by e-mail at: info@govype.com.

Posted 7 years ago

“Ordered 2 x cases for our vypes. Smart product and very swift delivery. I'll definitely order online from Vype again.”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. We are glad to hear that you like the ePen cases to keep your device secure and protect it from getting damaged. If you have any queries, about any of our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

“I ordered a clearomiser replacement but it never arrived”

Helpful Report

Posted 7 years ago

Hello Aaron. Thank you for your feedback. A member of the Customer Care Team will contact you soon.

Posted 7 years ago

“Really easy to use,unfortunately I don't find the battery life as good as it used to be on the new model”

Helpful Report

Posted 7 years ago

Hello, and thank you for your feedback. If you are experiencing issues with your device, please contact the Customer Care Team on: 0800 133 7350 (Mondays - Fridays, 09:00 - 17:00), and a member of the team will be happy to go through some troubleshooting steps with you.

Posted 7 years ago

“Gives a much better experience of vaping which satisfies the smoking urge. Also much cheaper than the real thing!”

Helpful Report

Posted 7 years ago

Hello. Thank you for your feedback, and we are pleased to hear that you are happy with the transition from cigarettes to vaping. If you have any queries, about our devices or eLiquids, you can contact the Customer Care Team on: 0800 133 7350 (between the hours of 09:00 - 17:00, Mondays - Fridays), or by e-mail at: info@govype.com, and a member of the team will be happy to assist.

Posted 7 years ago

VUSE is rated 4.5 based on 6,343 reviews