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VyStar Credit Union Reviews

2.8 Rating 287 Reviews
44 %
of reviewers recommend VyStar Credit Union
2.8
Based on 287 reviews
Customer Service
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Anonymous
Anonymous  // 01/01/2019
Iam so thankful for workers like Tony Lord beautiful personality. Great employee always helpful. Thanks Tony
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Posted 1 year ago
I spoke with a Ms. Crystal Collier and she was very informative. She was knowledgeable about the subject matter and was able to explain everything in detail. She helped made my experience a pleasant one.
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Posted 1 year ago
Having a caring and supportive union also My mom Mrs Crystal Buggs Collier, she is dependable always reliable and can be counted on, good work ethic, positive mindset and team player!
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Posted 1 year ago
Everytime I go to Vystar this lady Crystal Collier always makes me feel very welcome. She's always smiling and joyful. Even when I'm not having g a good day seeing her smiling face make everything better. Her customer service is they best. She make sure I have everything I need before I leave the bank. She also ensures me that my funds are safe at all times. She very good at her job. We need more bankers like this in our town. Thanks Crystal for your service. Mr. @ Mrs. Clayton
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Posted 1 year ago
Today I had to go in and cash a check and get the money back in several different denominations. Well, the young lady that helped me who is Skyler Powell was just so nice and helpful and I felt it necessary to point out how really good she is at her job
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Posted 1 year ago
Very helpful and kind
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Posted 1 year ago
Megan at the Wildwood Florida branch about a year ago saved the day. Now recently Sydney Copeland saved the day for me. These two ladies showed such professionalism and knowledge. These ladies are a huge asset to Vystar. Thank you Megan and Sydney! A+
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Posted 1 year ago
Vystar made it very easy to transfer to their Port Orange of. All of the staff has been there to help me with any problem. I was also glad to learn my friend, Dawnmarie Scofield would be working there. She has always been efficient goes the extra mile to help you. Always friendly and cheerful and can always count on her. Fully support her.
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Posted 1 year ago
Jonathan, assistant branch manager of the San Marcos branch was so helpful in my loan process. He went way above and beyond to help me obtain a loan with the best interest rate. He was in constant communication so that I was always in the loop on the process. He made it so easy for me.
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Posted 1 year ago
Ms. Regina Wilson 🫶🏽🫶🏽🫶🏽💯
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Posted 1 year ago
I went into vystar location 10903 baymeadows road jax and was looking for some information about refinancing my car. The manager shared with me someone would be with me in 15 minutes. 10 minutes later, a young man approached me Fabian was his name to help share some options and information about refinancing. Fabian was great and couldn’t do enough to share all he could to make me feel comfortable about my decisions. Fabian was very professional and knowledgeable about working with me. I ended up refinancing my car at a good rate. Very often we complain about not getting things going our way, and take it out on the individual who was trying to help us. Remember these individuals are only the messenger and Not the decision makers. This branch has always been number 1 for all my banking needs. Luli and staff are always there to help you. This was a great customer experience! Thanks Fabian Good luck!
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Posted 1 year ago
Aly at the branch off 200 in Yulee Florida ty for your awesome customer service. Michelle Collins
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Posted 1 year ago
Always friendly take good care of me there never had a problem
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Posted 1 year ago
I am VERY happy and impressed with Jared Lewis. He works the drive-thru at the Normandy Vystar Branch. He is always patient and accommodating to my deaf sister (60)and I (70). We were there this morning and he remembered that she likes the balance on both of her accounts written down. I consider THAT "PERSONAL SERVICE and ALWAYS with a smile."
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Posted 1 year ago
I am EXTREMELY HAPPY,I called Vystar to make a credit card payment, Kimberly was angel,she was very patient with me,she even went over the New Vystar Plus Checking. Giving 100 stars,#10 in all fields!
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Posted 1 year ago
Melia M@Vystar, Normandy Blvd was the representative that assisted me and gave me " hope" due to my situation of just making me aware of a" new roll out" promotion in place that was beneficial to my needs. "I qualified" Thanks Melia
VyStar Credit Union 5 star review on 8th November 2024
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Posted 1 year ago
Thank you Cathrine Switzer for all your help resolving my issue. You definitely deserve a promotion/ raise.
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Posted 1 year ago
Suzan Lopton assisted us today in setting up our new online banking account needed as a result of our accounts being transferred from 121 Financial due to the merger. She reviewed our accounts and made adjustments to simplify our investments. The process was tedious and time consuming but she demonstrated her professional expertise to speed the process along. We would give her 10 stars but are limited to 5.
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Posted 1 year ago
Kevin P. Was beyond outstanding with me during a very difficult situation after a personal and horrible situation. I will never bank anywhere else. God Bless this Stand up Man! Thank you
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Posted 1 year ago
In this world of automation I appreciate the friendly service provided by VyStar. Andi helped me when I opened my account. Carly offered her services as a relationship specialist as well. I would recommend VyStar on International to everyone I know
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Posted 1 year ago
VyStar Credit Union is rated 2.8 based on 287 reviews