VyStar Credit Union Reviews

Name: VyStar Credit Union
Rating: 2.79

2.8 Rating 271 Reviews

44 %

of reviewers recommend VyStar Credit Union

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2.8

Based on 271 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5

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VyStar Credit Union 1 star review on 2nd June 2025

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

VyStar Credit Union 1 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Megan at the Wildwood Florida branch about a year ago saved the day. Now recently Sydney Copeland saved the day for me. These two ladies showed such professionalism and knowledge. These ladies are a huge asset to Vystar. Thank you Megan and Sydney! A+”

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Posted 6 months ago

“Vystar made it very easy to transfer to their Port Orange of. All of the staff has been there to help me with any problem. I was also glad to learn my friend, Dawnmarie Scofield would be working there. She has always been efficient goes the extra mile to help you. Always friendly and cheerful and can always count on her. Fully support her.”

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Posted 6 months ago

“Jonathan, assistant branch manager of the San Marcos branch was so helpful in my loan process. He went way above and beyond to help me obtain a loan with the best interest rate. He was in constant communication so that I was always in the loop on the process. He made it so easy for me.”

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Posted 6 months ago

“Ms. Regina Wilson 🫶🏽🫶🏽🫶🏽💯”

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Posted 6 months ago

“I went into vystar location 10903 baymeadows road jax and was looking for some information about refinancing my car. The manager shared with me someone would be with me in 15 minutes. 10 minutes later, a young man approached me Fabian was his name to help share some options and information about refinancing. Fabian was great and couldn’t do enough to share all he could to make me feel comfortable about my decisions. Fabian was very professional and knowledgeable about working with me. I ended up refinancing my car at a good rate. Very often we complain about not getting things going our way, and take it out on the individual who was trying to help us. Remember these individuals are only the messenger and Not the decision makers. This branch has always been number 1 for all my banking needs. Luli and staff are always there to help you. This was a great customer experience! Thanks Fabian Good luck!”

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Posted 6 months ago

“Aly at the branch off 200 in Yulee Florida ty for your awesome customer service. Michelle Collins”

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Posted 6 months ago

“Always friendly take good care of me there never had a problem”

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Posted 6 months ago

“I am VERY happy and impressed with Jared Lewis. He works the drive-thru at the Normandy Vystar Branch. He is always patient and accommodating to my deaf sister (60)and I (70). We were there this morning and he remembered that she likes the balance on both of her accounts written down. I consider THAT "PERSONAL SERVICE and ALWAYS with a smile."”

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Posted 6 months ago

“I am EXTREMELY HAPPY,I called Vystar to make a credit card payment, Kimberly was angel,she was very patient with me,she even went over the New Vystar Plus Checking. Giving 100 stars,#10 in all fields!”

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Posted 6 months ago

“Melia M@Vystar, Normandy Blvd was the representative that assisted me and gave me " hope" due to my situation of just making me aware of a" new roll out" promotion in place that was beneficial to my needs. "I qualified" Thanks Melia”

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Posted 7 months ago

“Thank you Cathrine Switzer for all your help resolving my issue. You definitely deserve a promotion/ raise.”

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Posted 7 months ago

“Suzan Lopton assisted us today in setting up our new online banking account needed as a result of our accounts being transferred from 121 Financial due to the merger. She reviewed our accounts and made adjustments to simplify our investments. The process was tedious and time consuming but she demonstrated her professional expertise to speed the process along. We would give her 10 stars but are limited to 5.”

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Posted 7 months ago

“Kevin P. Was beyond outstanding with me during a very difficult situation after a personal and horrible situation. I will never bank anywhere else. God Bless this Stand up Man! Thank you”

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Posted 8 months ago

“In this world of automation I appreciate the friendly service provided by VyStar. Andi helped me when I opened my account. Carly offered her services as a relationship specialist as well. I would recommend VyStar on International to everyone I know”

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Posted 8 months ago

“Mr. Joel, Serviced me today, he did a Awesome job, professional and effecient job. Great Job Joel! Keep up the great work.”

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Posted 8 months ago

“On 09/13/2024, I had the privilege to work with Miss Kayla Sharp at VyStar Credit Union Bank located at NW 8th Avenue in Gainesville. This visit at the branch was the best banking experience I have had in the past 25 years. From the Lobby, I was greeted nicely by two employees in the teller line. One of them directed me to go see Kayla Sharp, a Relationship Specialist at this VyStar branch. I was late to the appointment and my other two colleagues started working with Kayla. Kayla greeted me very warmly when I entered the room. She was extremely polite and took her time to handle the transaction that we came for. She has great knowledge of the bank products. Her deportment, mannerism, and professionalism were exceptional. Although we had many questions, she displayed great patience and kept a beautiful smile on her face for almost one hour that we were working with her. The Manager of the branch, Mr. Emmett Griggs, also came couple times to Miss Sharp's office to ensure that we did not need anything else. He displayed great care for his employees, and we ended our meeting, extremely satisfied with Miss Kayla Sharp address to our needs. Thank you, very much, Kayla for your service, and I definitely recommend anyone who needs a great banking institution, to make a stop at VyStar Credit Union. Best regards, Yadline”

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Posted 9 months ago

“Because of Shaquille Jackson, a Relationship Specialist, at the branch on Dunn Avenue, our day ended with happy and calmed spirits and smiling faces. Earlier we were alerted by Vystar fraud of attempted hacking of our accounts; thank God no money was taken but we had to come to branch and get new accounts and cards which initially felt so very frustrating and overwhelming. Shaquille often reassured us that everything was going to be ok and he patiently went through each account, answered all questions (and we had many) and continued to reassure us as he went step by step in this lengthy, lengthy process. He was compassionate, very patient and knowledgeable. We so appreciated his kindness and professionalism. Thank you again Shaquille.”

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Posted 9 months ago

“I visited VyStar Credit Union today on Chaffee Point Blvd to open a business account, and the service was exceptional from start to finish. Changtel Talton was outstanding. She was incredibly patient, explaining everything in detail without making me feel rushed or overwhelmed, which can sometimes happen in financial settings. I tend to ask a lot of questions, and she answered every one with clarity and professionalism. This is exactly the kind of customer experience you hope for when you visit a business, whether to spend your hard-earned money or to establish a new partnership.”

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Posted 9 months ago

“I go to the Philips location and try my best to get Fadi Tissawaq as the relationship specialist behind the desk. Not only is he friendly, he remembers my name! Without asking! I like that we have an on going joke that there is a charge for the cash envelopes, but that does not mean that he is not professional! Far from it! He is very careful in doing his job and keeps me updated every step of the way of what he is doing. It almost makes it worth it to make payments just to see his smiling face.”

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Posted 9 months ago

“Very happy with vystar been with them 10 yrs never a problem great people,”

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Posted 9 months ago

VyStar Credit Union is rated 2.8 based on 271 reviews