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VyStar Credit Union Reviews

2.8 Rating 271 Reviews
44 %
of reviewers recommend VyStar Credit Union
2.8
Based on 271 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
On-time Delivery
Greater than 86%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
2.8 out of 5

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VyStar Credit Union 1 star review on 2nd June 2025
WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company
VyStar Credit Union 1 star review on 30th May 2025
Christabelle
VyStar Credit Union 1 star review on 29th May 2025
Arabella
VyStar Credit Union 5 star review on 25th January 2025
Randy Elstad
VyStar Credit Union 2 star review on 14th January 2025
Joi
VyStar Credit Union 5 star review on 8th November 2024
Brenda Smalley
VyStar Credit Union 1 star review on 15th October 2024
DrJ
3
Anonymous
Anonymous  // 01/01/2019
Fabian Bennett, was so helpful. I love the service that was provided. Highly recommend
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Posted 10 months ago
I went into the 312 branch a week ago on Saturday to get a replacement debit card and Joy assisted me. She normally works at the north branch but was helping out this branch for the day. She was amazing!!! Besides being very knowledgeable and quick, she was truly a pleasure to talk to. It felt like I had known her for years. This is why I switched to Vystar. The employees always make me feel welcome and valued. Thank you Joy and Vystar!
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Posted 10 months ago
Destiny Stallworth was very helpful today...my wife and I were not able to get anywhere at the villages branch and a simple call to Destiny resolved our issue right away...She is terrific and I will always reach out to her in the future...give this young lady a raise!!!
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Posted 10 months ago
VyStar has been the BEST bank for me over all these years. Recently working with Chelsea and Ryan here in Gainesville, super stressful situation and they both working to get to fix my problem and my everything feel seamless. I am beyond thankful and appreciate all of their hard work.
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Posted 10 months ago
So I visited the VyStar Credit Union in Ormond Beach Florida, best experience ever as a customer. Was greeted with friendly smiles and was offered assistance immediately upon entering the facility. Met Relationship Specialist Sheryl Melendez and was talked into opening account and even assisted with me applying for a credit card. Amazing customer service and I will be bringing more customers to her location. Top tier customer service!
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Posted 10 months ago
I have been banking with VyStar for several years now and I recently visited your Bartram park branch And dealt with Marie Almonte. She was very thorough and answering my questions regarding transferring money into a CD, advised of the different rates for different time periods. She was extremely pleasant and answered all my questions and needs I never felt that I was rushed Or unimportant. Great five star service.
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Posted 10 months ago
The customer service was wondering Malachi and James at the daytona beach branch on international speedway was wondering on the Customer service.
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Posted 10 months ago
On July 3, I applied for a new car loan with Ryan at the VyStar branch on 43rd St. in Gainesville, Florida. I have to say that it was a fantastic experience. From start to finish he did such a great job. I walked in and told him what I wanted to do and he took care of everything! I had my loan in a matter of hours and drove my new car home that evening! I’m proud to be a member of a credit union that has such excellent customer service! Thank you VyStar and a special thanks to Ryan Forgas!
VyStar Credit Union 5 star review on 17th July 2024
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Posted 10 months ago
Great service
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Posted 11 months ago
Carly, give you her attention to help with your accounts, she is so patient in helping u with your account problems figuring them out. Carly is so awesome!
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Posted 11 months ago
MRS Jarrell was very helpful in getting me help with personal loans Unfortunately need more proof of income from account but thx n great job
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Posted 11 months ago
I have been a member of VyStar for many years. I need to give a shout out to two people at the Lake City location. Melissa is extremely collegial, pleasant and greets many members by name. She always has a smile on her face. Kayla makes you feel special. She has a way of making your day brighter. Highest praise to these unique ladies.
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Posted 11 months ago
I am very satisfied with the attention received today by Miss Kieanna at 11674 beach Blvd and I hope that her manager takes her work into account, thank you very much
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Posted 11 months ago
Walked into VyStar based on other positive reviews, and found it true - Vystar is welcoming and hospitable, and helped me on my banking-knowledge level to go through all of my needs. Everton and Jared at the Ormond Branch made me feel at home! Thanks!
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Posted 1 year ago
Emoni were very helpful in assisting me to filing my claim against a fraudulent company in which they void a contract and still insisted that I should pay. Thank you Emoni for your excellent customer service.
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Posted 1 year ago
Kelly from Vystar did an awesome job cleaning up the mess others made in servicing. She was patient, professional, apologetic, and helpful!!
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Posted 1 year ago
Tiffany from the Springfield Branch has provided me with excellent customer service and has the most beautiful smile. Thanks Tiffany
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Posted 1 year ago
Going to Vystar credit union is the highlight of my week. The staff is incredibly friendly and always ready to assist me with my financial needs. From opening accounts to applying for loans, their expertise and efficiency have made banking a breeze. Vystar Credit Union in Deland truly exemplifies excellence in customer service and community support!
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Posted 1 year ago
Joel from the Palm Coast Parkway location was the one who helped us open our account. He was extremely helpful and made it a pleasant experience. We have had our account with VyStar now for a few years and have never had a problem. I would recommend VyStar if your looking to open an account. Chris Jones - Palm Coast FL
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Posted 1 year ago
Taking the initiative to provide excellent customer service can truly set a financial institution apart from its competitors. This was precisely my experience with VyStar Credit Union, located at the bustling intersection of Beach Blvd and 295 in Jacksonville, Florida. In a recent urgent banking matter, the service rendered was nothing short of exemplary, thanks in large part to the efforts of Keith and his colleague, James. From the moment I stepped into the VyStar Credit Union branch, it was evident that customer satisfaction was a top priority. Keith greeted me with a warm and assuring smile, immediately putting me at ease amidst my financial concerns. He listened attentively, demonstrating genuine empathy and a keen understanding of my situation. What truly set Keith apart was his proactive approach. Instead of merely providing the standard solutions, he went above and beyond to explore every possible avenue to address my issue swiftly and efficiently. James, too, played a pivotal role in resolving my banking matter. His expertise and swift action were instrumental in the process, showcasing a level of dedication that is rare in today's fast-paced banking environment. Together, Keith and James exemplified teamwork and professionalism, ensuring that my urgent need was not just met, but exceeded. VyStar Credit Union, with its stellar team, including Keith and James, stands as a beacon of excellent customer service in Jacksonville, Florida. Their initiative and commitment to going the extra mile for their customers not only resolved my immediate issue but also solidified my trust and loyalty to their institution. It's clear that at VyStar Credit Union, the customer truly comes first, making it a model of outstanding service in the banking industry.
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Posted 1 year ago
VyStar Credit Union is rated 2.8 based on 271 reviews