VyStar Credit Union Reviews

3.0 Rating 70 Reviews
47 %
of reviewers recommend VyStar Credit Union

Write Your review

Tell us how VyStar Credit Union made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
I had an amazing experience with VyStar. Haleigh Mickler, their fraud investigate, spotted a potential fraud, called me, followed thru on it and saved us from loosing over $200,000. She was responsive, got it solved in less than a day...thank you so much!!! Actually I never heard of VyStar until this incident as we were not a VyStar customer, because of Haliegh, we are opening an account with them.
Helpful Report
Posted 6 days ago
Bridget Q(I think that's how her last name started...) Anyway, she was very helpful...A friend & I came to the bank today needing 6 months of bank statements for both of us & was very helpful and accommodating...
Helpful Report
Posted 1 week ago
My husband has been with VyStar for over 20 years. I made the switch about 15 years back when we started dating. I now do all of my banking with VyStar including my business banking. I recently had a couple of hardships within my business and was needing financial assistance. VyStar quickly responded to my needs and I was able to get back on track in two days. We will continuing to do all of our banking including our mortgage soon. If you’re looking for a new bank; I would highly recommend VyStar Credit Union. They treat you like a family member. They are always professional and always provide excellent customer service and support. I only have wonderful experiences with VyStar and would never bank any where else.
Helpful Report
Posted 1 month ago
Vistar credit union called me about fraud on my account. They stated they could not send me a new card because my address did not match. My husband had put in a change of address for us , but it only did it for him. We stopped in it our local branch in neptune beach today and rebecca had everything's solved within minutes.
Helpful Report
Posted 1 month ago
Chanel in the Tallahassee office does a fantastic job. She was GREAT. She was very patient and explained every document to me and my wife thoroughly. When I have a question, Chanel is always responsive and eager to assist me.
Helpful Report
Posted 1 month ago
Good service
Helpful Report
Posted 1 month ago
Had such a good experience with Vystar. Everyone was very friendly from the moment I walked in the door ...Kim Edmonds helped walk me through the whole process with ease. This is a great Credit Union to be part of
Helpful Report
Posted 2 months ago
Was so happy to go into the Starke branch and see that Kim Edmond was back!! She was so helpful with my questions and very knowledgeable about opening my Roth IRA. I always recommend VyStar credit union and especially Kim Edmond at the Starke location.
Helpful Report
Posted 2 months ago
Thank you Ms. E. Reed for your providing quality customer service. Your patience and professionalism is commendable.
Helpful Report
Posted 3 months ago
I am new to the Port Orange area and I had issues with one of my accounts. I was unable to get help by phone so I went into the branch. I met the kindest person, Kaycee Acker. She was able to assist me, resolve my issue and I feel like I have a new friend now. She will definitely be my "go to" person. Thank you Kayce for your kindness !!!!
Helpful Report
Posted 3 months ago
I could not be happier with my encounter with Nate and Saul and another young lady whom name I did not record. I had the pleasure of working with these 3 young individuals at the (Dunn Ave branch) and the customer service and interaction was above expectations. They were patient, polite and very knowledgeable of my needs and the product I was exploring. As a customer this warms my heart to see the younger generation exemplifying leadership and a willingness to assist without loosing patience. At times it seemed as if customer service was slipping through the cracks. These 2 young men brought back to remembrance that it still exists.
Helpful Report
Posted 3 months ago
Joshua was amazing!!!!
Helpful Report
Posted 5 months ago
Grace Tran at Baymeadows branch was excellent. Knowledgeable, polite, helpful, professional. I hope she is the Trainer for newbees.
Helpful Report
Posted 5 months ago
Nancy at the Titusville Branch was amazing and so helpful.
Helpful Report
Posted 6 months ago
Victoria is a very nice teller. She is super friendly and helpful. Always got her smile on. 🌷
Helpful Report
Posted 8 months ago
Thank you Jennifer Luliano for all your help. You truly represent Vystar in a very customer centric way. I am truly appreciative. VyStar is very fortunate to have a person like you on the team, your professionalism and timely execution made a real difference in our urgent matter.
Helpful Report
Posted 8 months ago
VyStar is the best bank I’ve belonged to. everyone is so polite, extremely helpful and they don’t care how many heads it takes for the customers need, they work together, get along again polite, helpful, and they care that yells volume. This is Customer Service at its finest. There is absolutely nothing wrong with VyStar. I would recommend it to every single person I know; versus Wells Fargo 💩 lol. You don’t leave there until everything is done and accomplished and that’s amazing. VyStar is definitely 100 steps up!
Helpful Report
Posted 9 months ago
Strive for five. And did she delivered. Autumn Farr not only greeted me at the front door by opening it, but she took the time and care to provide professional, courteous, and detailed attention to my transaction. Even a little fun interaction concerning coffee or hot cocoa. A five star experience.
Helpful Report
Posted 9 months ago
I love going to the Titusville Florida branch. The staff is so friendly. When I lost my purse Josh made me relax and not panic about my account. Walked me through on the best way to handle it. Took care of it right away. Manager she is awesome and goes out of her way to make sure any problems you have with your accounts are taken care. I've seen her step in and help customers when all the tellers were busy. Even security guard is pleasant.
Helpful Report
Posted 11 months ago
April @ Vystar branch on 43rd is the Gold standard for customer service. No matter what the problem is she delivers with a solution. 5 stars are not enough. I recommend Vystar to all my customers and associates. Thank you for all you do April & Vystar.
Helpful Report
Posted 11 months ago
VyStar Credit Union is rated 3.0 based on 70 reviews