VyStar Credit Union Reviews

Name: VyStar Credit Union
Rating: 2.79

2.8 Rating 271 Reviews

44 %

of reviewers recommend VyStar Credit Union

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Metrics

2.8

Based on 271 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	2.8 out of 5

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VyStar Credit Union 1 star review on 2nd June 2025

WhatsApp Number (+ 4 4 73 88 6 97 9 58.) Help Me When I Was Deceived By Online Investment Company

VyStar Credit Union 1 star review on 30th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“April @ Vystar branch on 43rd is the Gold standard for customer service. No matter what the problem is she delivers with a solution. 5 stars are not enough. I recommend Vystar to all my customers and associates. Thank you for all you do April & Vystar.”

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Posted 2 years ago

“Chelle is a five star employee! She helped me with a serious problem with my account when the person in the central office in Jax did nothing to help.”

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Posted 2 years ago

“Often visit Vystar here In Titusville FL I must say everytime is a pleasure. My last visit Theresa Bailey relationship specialist II did an amazing job of helping & resolving my problem.”

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Posted 2 years ago

“I have been with my last bank for better than 13 years. When I decided to weather thru that frustration of switching banks, Vystar CC in Flagler Beach, made the transition stress less. I like having face to face contact with friendly, knowledgeable staff members. The texting ability to ask questions seems easy and they are able to do a quicker response than to leave a message. I have not regretted moving. JB”

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Posted 2 years ago

“Victoria was very helpful and friendly and had a wonderful smile. Made me feel good.”

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Posted 2 years ago

“I went into the Vystar Credit Union in Callahan met this very nice, polite man named Brandon. He was able to help me with all my problems. He was very understanding even though I was there for 3 hours waiting to get seen. he calmed me down and walk me through all the process. This guy was like an angel to me that day. he had the patience of a saint. I really think you need to take a really good look at him and move him up to the company as fast as you can. If you don’t, you’re gonna lose one hell of a good employee.”

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Posted 2 years ago

“Artimus is very professional and easy to talk with. He helped me open a new checking account and went over the different options I have available. Very knowledgeable in what he does. I recommend him if you need help with any banking issues.”

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Posted 2 years ago

“Chelle Mellecker from Vystar Callahan branch is very professional and knowledgeable about the banking experience. Would recommend her to anyone looking for a positive banking experience”

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Posted 2 years ago

“I have had many interactions with 3 employees in the past couple weeks. Bre Osterhout, Jessica Cochran and Annlaury Jean-Baptiste are the best at VyStar in Amelia Island 32034. These ladies always are personable, kind, patient and intelligent when dealing with the customers! They work quickly to fix the problems each time. This is why I will never leave this VyStar branch. Thank you ladies for your awesome work ethic!!!”

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Posted 2 years ago

“I have been a VyStar costumer for many years I don’t recall any kind of problems nor feeling dissatisfied with this bank I have been very happy even with it’s employees especially with the one that took care of me today her name is Cathrine or teller: 2659 of branch107-Southside on Philips Highway again I say Thank you.⭐️⭐️⭐️⭐️⭐️ For VyStar Employees /⭐️⭐️⭐️⭐️⭐️ For VyStar Credit Union .”

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Posted 2 years ago

“Vystar CU always makes and keeps me happy. Customer service is excellent and professional. Representatives have always gone out of the way to assist me with my banking needs and personal needs (making copies and faxing documents ). I just wish I had become a member years ago, but better late than never. Vystar CU is an excellent place to bank and do business with.”

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Posted 3 years ago

“Since moving to Florida in 2008, I have been a member of Vystar and I have received great service but I received exceptional service yesterday. I had the pleasure of speaking with two phenomenal employees, Danielle and Jessica at the Macclenny, FL location. These two ladies went above and beyond for me. I accidentally deposited a parent plus loan refund check into my account at my neighborhood branch on San Jose Blvd in Mandarin and not one of the joint accounts I have with my son. I was told that I would receive a notification in the mail requiring me to return to the branch and redeposit the check, contact Southern University where my son attends college in Baton Rouge, Louisiana, or contact Federal Loans, my lender and have them replace the check. After waiting for more than ten business days I contacted Vystar but I was told to continue to wait. After more than twenty business days I was blessed to speak with Danielle who patiently listened to me and spoke with someone who could assist. Danielle said she would have an answer by the end of the day. Before Danielle could return my call, Jessica called me to assist as well. The two of them worked together to resolve the issue in a few hours and I am more than thankful and satisfied. It is imperative that we show gratitude for hard work and dedication. These exceptional Vystar employees did not ask me to write a review but I wanted to let Vystar know what valuable employees they have and that they are leading with excellence. The characteristics these two displayed show me they will elevate in their careers. Thank you again, Danielle and Jessica, for extraordinary teamwork, leadership, dedication, persistence, showing empathy, and utilizing your remarkable communication skills. Your service is appreciated and all future promotions are well deserved.”

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Posted 3 years ago

“Neth Black is truly the best loan agent I have ever done business with. She has a very friendly personality and her knowledge of all systems used are top notch. Neth makes all experiences pleasant.”

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Posted 3 years ago

VyStar Credit Union is rated 2.8 based on 271 reviews