Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,150 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,150 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

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Walker and Hall 5 star review on 18th September 2025

Carolyn Gray

Walker and Hall 5 star review on 1st June 2025

Leanne Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection, friendly staff, products well presented.”

Helpful Report

Posted 8 years ago

“Good customer service in the shops and the voucher makes you return”

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Posted 8 years ago

“Excellent service usually except the last time I visited the Sylvia Park store where one male employee was standing around and actually getting in the way of customers including myself”

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Posted 8 years ago

“I love how they stock all the designer jewelry and have lovely friendly staff. I also like the loyalty program”

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Posted 8 years ago

“the package arrived very quickly and was beautifully wrapped. It was easy to order and I get points!!”

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Posted 8 years ago

“I have bought 98% of my purchases at the North West shop, the service was always brilliant whether I was just browsing or shopping, being recognised as an individual amongst the general public was exceptional customer service. The staff knowing that I was looking at a particular product and pointing out new items within that product range made my experience so easy. My family have been customers at Walker & Hall for generations and I am pleased that we are continuing a family tradition into the future.”

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Posted 8 years ago

“The staff are so helpful & cater to your needs. The store itself is the only store I go to to buy jewellery as I know it's got what I like”

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Posted 8 years ago

“The staff helped me find the item that I had gone in to look at, as it wasn't obvious in the display. They were ok when I decided not to buy it, which means I will be back because there is no pressure.”

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Posted 8 years ago

“Customer service was really good and kind”

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Posted 8 years ago

“Friendly professional service”

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Posted 8 years ago

“Their website and ordering makes it a happy experience. Delivery and packaging is exceptional. What it looks like on W&H website is exactly the same when you receive it. Often buy from here as it is quality products and great service.”

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Posted 8 years ago

“Lovely Jewellery at excellent prices, and great sales!”

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Posted 8 years ago

“The shop assistant was very helpful with my purchase, letting me try on the rings that I was interested in, and even polishing one that I already owned.”

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Posted 8 years ago

“Friendly happy staff, willing to help you find the perfect gift for friend or family. I did not know what to buy for my niece for a special birthday. I have not had children of my own and due to the experience of the staff they told me what was in trend. Which made my young niece very excited. My niece said how did you know, this is what I wanted. Thank you Walker and Hall you made me look good.”

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Posted 8 years ago

“I love shopping at Walker and Hall. The ladies at Lambton Quay are friendly, funny and so lovely to spend time with. Great advice, exceptional service. Really miss not shopping here since I moved cities.”

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Posted 8 years ago

“Really friendly service and a great loyalty scheme”

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Posted 8 years ago

“Friendly efficient service”

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Posted 8 years ago

“Christine and all the ladies at W&H Silverdale are ALWAYS welcoming, happy and friendly, taking the time to provide the very best of customer service, and hence customer satisfaction. Thank you.”

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Posted 8 years ago

“Received my order within a week of placing. The team at NothWest are always more than happy to clean my pieces when asked and generally are really happy and demonstrate great customer service.”

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Posted 8 years ago

“Friendly and helpful staff made the whole process very simple.”

Helpful Report

Posted 8 years ago

Walker and Hall is rated 4.8 based on 5,150 reviews