Walker and Hall Reviews

Name: Walker and Hall
Address: 32 Anzac Ave, Auckland
Rating: 4.84

4.8 Rating 5,096 Reviews

97 %

of reviewers recommend Walker and Hall

4.8

Based on 5,096 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Email:

graphics@walkerandhall.co.nz

Location:

32 Anzac Ave
Auckland
1010

Walker and Hall 5 star review on 1st June 2025

L Steiner

Walker and Hall 5 star review on 17th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a necklace online but when I collected it from the airport it was not what I thought. It was a lot smaller so the staff member helped me choose another item & was happy to switch it for me. It was good customer service.”

Helpful Report

Posted 7 years ago

“My experience at Walker & Hall has always been very personal and professional. The ladies will spend time with me giving options and ideas. I always come back as I feel confident with their guidance towards the my choices”

Helpful Report

Posted 7 years ago

“The service I received from Angela (I believe that was her name) was great.”

Helpful Report

Posted 7 years ago

“I have bought quite a few things now from your Silverdale store. I have found the staff there very friendly, not pushy at all as that puts me off. Last time i was there i was looking for an item for my 6 yr old neice and the lady who served me took the time to help me out. So much so she served my mother days later and was able to make the connection between us. Personal, friendly service. Many thanks. Will continue to shop here!! ????”

Helpful Report

Posted 7 years ago

“Every time I visit the Wellington Shop I get a lovely smile from every sale person in the shop. I think by now most of the people in there know me and some even by name. The quality of the products and the service I receive is exceptional. Would recommend to anyone. Well done. xx????”

Helpful Report

Posted 7 years ago

“I had some jewellery pieces valued and ended up getting some diamonds reset. Raj at the Newmarket store was so helpful and knowledgeable”

Helpful Report

Posted 7 years ago

“Excellent service, great selection of brands and styles. My go to jewellery store.”

Helpful Report

Posted 7 years ago

“Walker and hall is my 'go to' for all of my jewelry purchases and all gifts. The staff are amazing and the selection unbeatable.”

Helpful Report

Posted 7 years ago

“Great service, and the staff are always so friendly and helpful”

Helpful Report

Posted 7 years ago

“The staff are always extremely helpful and there is a great selection of jewellery on offer.”

Helpful Report

Posted 7 years ago

“I have been buying jewels , from Walker and Hall since I was 19 years of age ( I am now 55 ). I worked in Queen Street and spent my wages in your comer store . I now buy for my daughters granddaughters and friends . I think they see me coming into the Sliverdale store! I love Karen Walker , Medolark Nic Von and it all really ! I find the ladies more than helpful and I love the fifty dollar rewards, always re spent well on bling . Thanks for being there Michele ????”

Helpful Report

Posted 7 years ago

“Friendly staff and good quality”

Helpful Report

Posted 7 years ago

“I've ordered jewellery a couple of times now. I've always found Walker and Halls service to be impeccable. Second to none.”

Helpful Report

Posted 7 years ago

“Friendly service and great variety!”

Helpful Report

Posted 7 years ago

“Great service, always feels welcome walking into the store. There is such a good selection of jewellery.”

Helpful Report

Posted 7 years ago

“I love the opportunity to be part of a loyalty programme that is actually worth being a part of. Not a lot of people have loyalty programme, let alone a loyalty programme that isn't too difficult to gain rewards! I love how the rewards aren't too far in reach. Money was tight one week but I was able to get my friend a beautiful meadowlark necklace for her 21st present because I had my diamond rewards! Saved by the bell”

Helpful Report

Posted 7 years ago

“I have always really enjoyed shopping at the Silverdale store, I even brought my friend in when she arrived from the Uk. She purchased three pairs of diamond earrings from you. I have always received good customer service. One day I came in and was told by a member of staff that I 'come in too often'. After that I stopped going in. Very disappointed. Such a shame as I love the store and I love Pandora. I have been going elsewhere since then.”

Helpful Report

Posted 7 years ago

“it is my go to jewellery shop. Service is always fantastic”

Helpful Report

Posted 7 years ago

“Excellent service always helpful have enjoyed all my purchases”

Helpful Report

Posted 7 years ago

“Good product range and very helpful staff”

Helpful Report

Posted 7 years ago

Walker and Hall is rated 4.8 based on 5,096 reviews