Login
Start Free Trial Are you a business? Click Here

WarmYourFloor.com Reviews

4.8 Rating 2,514 Reviews
96 %
of reviewers recommend WarmYourFloor.com
4.8
Based on 2,514 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read WarmYourFloor.com Reviews

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

“The thermostat fixed our problem!”
Helpful Report
Posted 5 years ago
Hi Donna - Easy peasy! Let us know if you need assistance in the future. Warm Wishes, Warm Your Floor
Posted 5 years ago
“My thurmesr”
Helpful Report
Posted 5 years ago
“The Nuheat Home thermostat works perfectly in controlling the heat to my tile bathroom floor. It is also much more easily programmable than the Nuheat thermostat it replaced (after 15 years of use). The only thing I wish the Nuheat Home thermostat had retained from the earlier Nuheat thermostat is the built-in nightlight, which was helpful in avoiding bumping into things when utilizing the bathroom at night in the dark.”
Helpful Report
Posted 5 years ago
Hi William - We are glad to hear you are enjoying the newer HOME Thermostat (other than the lack of a nightlight). We'll pass your note to the manufacturer. Warm Wishes, Warm Your Floor
Posted 5 years ago
“Very easy to install my floors are warming up right now so relieved to have a simple thermostat LINDA BRYAN”
Helpful Report
Posted 5 years ago
Hi Linda - Glad to hear you are enjoying your warm floors! Warm Wishes, Warm Your Floor
Posted 5 years ago
“Shipping was super fast and customer service was beyond expectations. They communicated a portion of my order would be slightly delayed and were willing to make arrangements to reduce delay time.”
Helpful Report
Posted 5 years ago
Hi Daniel - Thank you for understanding the shipping issues. And we were glad to help! Warm Wishes, Warm Your Floor
Posted 5 years ago
“We couldn’t live without these floors.... for longer than 3 days. Thank you. This is the forth unit we have purchased over the years and I wondered if I could return this one so you might tell me what’s happening to them. Tx”
Helpful Report
Posted 5 years ago
“Chelsea, was very knowledgeable about the problem I am having. The clip had broken that keeps the face plate connected. I was informed of a newer model thermostat that replaced the one I have (2013 model). I ordered the newest model. Haven’t received it yet. Hopefully it’ll work as well as the other one.”
Helpful Report
Posted 5 years ago
Hi Ron - Glad to hear Chelsea was helpful! Let us know if you have any issues installing the new thermostat. Warm Wishes, Warm Your Floor
Posted 5 years ago
“Easy to install, but need kore information on the senor wire to connect in from panel.”
Helpful Report
Posted 5 years ago
Hi Helen - Thank you for letting us know. We will have someone from customer service reach out! Warm Wishes, Warm Your Floor
Posted 5 years ago
“Good customer service, knowledgeable, helpful, on point. Preferred on line and received thermostat quickly. Installed and working!”
Helpful Report
Posted 5 years ago
Hi Jace - We are happy to hear you had the experience we strive for! Please let us know if there is anything else we can do to assist in the future. Warm Wishes, Warm Your Floor
Posted 5 years ago
“my sales rep on this was absolutely perfect- she very clearly walked me through products and options and got me the right stuff quickly.”
Helpful Report
Posted 5 years ago
Hi Joshua - Thank you for the feedback, we greatly appreciate it. All feedback allows us to make sure we are providing our customers with what they need. Please let us know if there is anything we can assist with in the future. Warm Wishes, Warm Your Floor
Posted 5 years ago
“Super easy to work with.”
Helpful Report
Posted 5 years ago
Hi Christina - We are glad to hear our team was easy to work with! If there is anything we can assist with in the future, please let us know. Warm Wishes, Warm Your Floor
Posted 5 years ago
“Kelsey was very helpful”
Helpful Report
Posted 5 years ago
Hi Joseph - Thank you for sharing your experience with Kelsey! We hope everything is working as planned. Please let us know if there is anything else we can assist with. Warm Wishes, Warm Your Floor
Posted 5 years ago
“EXCELLENT customer service!!!”
Helpful Report
Posted 5 years ago
Hi Andrew - Thank you so much for your feedback, we really appreciate it. As always, if there is anything we can do to assist you, please let us know! Warm Wishes, Warm Your Floor
Posted 5 years ago
“Great customer service Required floor mat was in stock, straight forward install. Heat mat and thermostat work perfectly. Thank you”
Helpful Report
Posted 5 years ago
Hi Douglas - We are so glad to hear you are enjoying your warm floors! Please let us know if there is anything we can do to assist in the future. Warm Wishes, Warm Your Floor
Posted 5 years ago
“Received the floor quickly, next week it will be installed, so reviews to come. So far good thanks”
Helpful Report
Posted 5 years ago
Hi Michael - Glad everything came quickly! Please let us know if you have any issues installing. Warm Wishes, Warm Your Floor
Posted 5 years ago
“My old programmable thermostat suddenly failed to heat my floor when it was supposed to and to the proper pre-set temperature. The new Home thermostat was easy to install, straightforward to program, and now works very well. I particularly like the diagnostic testing feature on the Home thermostat.”
Helpful Report
Posted 5 years ago
Hi Stephen - We are glad to hear everything is now working and that the HOME t-stat is working well! Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor
Posted 5 years ago
“Prompt, efficient, cordial service. Have yet to have thermostat installed, but am sure it will be fine.”
Helpful Report
Posted 5 years ago
Thank you for your feedback! Please let us know if we can assist in the future.
Posted 5 years ago
“New thermostat arrived quickly.”
Helpful Report
Posted 5 years ago
Wonderful! Please let us know if you need assistance in the future.
Posted 5 years ago
“Linda did a great job walking me through an analysis of my problem and helping me select the correct replacement part. She also was very helpful in describing what I would need to do to install the part successfully. Wish all my troubleshooting interactions went this well.”
Helpful Report
Posted 5 years ago
Hi Gerald - Happy to hear Linda was able to walk you through everything. Please let us know if we can assist in the future. Warm Wishes, Warm Your Floor
Posted 5 years ago
“Timely delivery. Have not yet installed the unit due to the holiday. I will reach out if I have any issues.”
Helpful Report
Posted 5 years ago
Hi Michael - Glad to hear everything arrived in a timely manner. Please let us know if you have any questions about the install. Warm Wishes, Warm Your Floor
Posted 5 years ago
WarmYourFloor.com is rated 4.8 based on 2,514 reviews