WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,263 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,263 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

WarmYourFloor.com 5 star review on 17th December 2023

Carl P

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“works as advertised”

Helpful Report

Posted 17 hours ago

“great product. instruction easy to read and follow.”

Helpful Report

Posted 2 days ago

Thanks, John! We're glad you found the instructions easy to follow and are happy with the product. Enjoy those warm floors!

Posted 2 days ago

“THERMOSTATE WORKS GREAT”

Helpful Report

Posted 3 days ago

Thanks, Ron! Glad to hear the thermostat is working great. Enjoy those warm floors!

Posted 2 days ago

“Great service when I called to get a replacement thermostat for my heated floor. Replacement compatible with my WarmUp floor was identified and ordered. I received it in a few days and got installed without any problem. We love it - bigger screen to read, easy to set up and has Wifi to connect to my phone. We love it!”

Helpful Report

Posted 3 days ago

Thanks for the great feedback, Joe! We're happy to hear the replacement worked out perfectly and that you're enjoying the new features. Nothing better than warm floors and easy control—enjoy those warm floors!

Posted 2 days ago

“My son replaced the thermostat and it now works quite nicely. My cats enjoy it.”

Helpful Report

Posted 1 week ago

Thanks for sharing! Glad to hear the new thermostat is working well — and it sounds like your cats are loving it too. Enjoy those warm floors!

Posted 2 days ago

“Thank you for courteous, efficient service and fast delivery! Thrilled to have my Warm Floor functioning again!!”

Helpful Report

Posted 1 week ago

Thanks so much for the kind words! We're thrilled to hear your Warm Floor is up and running again. Enjoy those warm floors!

Posted 2 days ago

“Very helpful with ordering correct materials and quantities”

Helpful Report

Posted 1 week ago

Thanks, Jack! We're glad we could help you get exactly what you needed. Enjoy those warm floors!

Posted 2 days ago

“Ordering and delivery was super easy. We’re still working on the remodel so the thermostat hasn’t been installed yet. Hoping for the best.”

Helpful Report

Posted 1 week ago

Thanks for the review, Ed! Glad to hear the ordering and delivery went smoothly. Wishing you the best with the rest of your remodel — we hope you’ll be enjoying those warm floors soon!

Posted 2 days ago

“Customer service knowledgeable and helpful.”

Helpful Report

Posted 1 week ago

Thanks, Terry! We’re glad our customer service team could assist you. Enjoy those warm floors!

Posted 2 days ago

“Very helpful, prompt delivery. No hassle at all. Thanks,!”

Helpful Report

Posted 1 week ago

Thanks, Bee! We're so happy to hear everything went smoothly for you. Enjoy those warm floors!

Posted 2 days ago

“This was a replacment thermostat that was an older model. The new model fit exactly as the old model. And it works great.”

Helpful Report

Posted 1 week ago

Thanks for the review! Glad to hear the new thermostat was a perfect fit and is working great. Enjoy those warm floors!

Posted 2 days ago

“We've been using this for 9 years. We love it. Our recent service experience was seamless and the new thermstat arrived very soon upon placing the order. I just installed it this weekend and we back up and running. We could not be happier.”

Helpful Report

Posted 1 week ago

“Talked with gentleman at home office he offered me an exact replacement for our outdated controller. We ordered the replacement, it came in the mail 4 days later. I installed the controller and it seems to be working as it should.”

Helpful Report

Posted 2 weeks ago

Thanks for sharing your experience, Russell! We're glad our team could help you find the exact replacement you needed and that everything is up and running smoothly. Enjoy those warm floors!

Posted 2 days ago

“darn near perfect experience....super fast, responsive and good products! will definitely recommend”

Helpful Report

Posted 2 weeks ago

Thanks for the awesome feedback! We're so glad you had a great experience and truly appreciate the recommendation. Enjoy those warm floors!

Posted 2 days ago

“Warm your floor is my go to place for floor warming materials. I like to use warm wire cables with Schluter's ditra heat mats. been using them for years.”

Helpful Report

Posted 2 weeks ago

Thanks so much for your continued trust and support! We're honored to be your go-to for floor warming materials and glad to hear WarmWire and Ditra Heat have been a winning combination for you over the years. Enjoy those warm floors!

Posted 2 days ago

“called for a cut wire by tile guy asked a how to question its is fixed and done thanks”

Helpful Report

Posted 2 weeks ago

Thanks, Michael! Glad to hear everything got sorted out and fixed up. Appreciate you reaching out—enjoy those warm floors!

Posted 2 weeks ago

“User friendly thermastat!”

Helpful Report

Posted 2 weeks ago

Thanks for the review! Glad to hear you're enjoying the user-friendly thermostat. Enjoy those warm floors!

Posted 2 weeks ago

“I bought my house a couple years ago and recently the heated floor in the primary bathroom was staying cold. When I looked at the control panel, it as flashing "end of life" YIKES! I thought I was going to have to tear up the floor... I called WarmYourFloors and the wonderful customer service agent informed me that it was only the control panel and since we had no idea how old it was, it would be best to replace it. Ordered, delivered, installed, warm floors again!! Toes are very happy!”

Helpful Report

Posted 3 weeks ago

Thanks for sharing your story, Leslie! That “end of life” message can definitely be a surprise—so glad our team could walk you through the solution and get your floors warm again without the stress of a full replacement. Happy toes are the best kind! Enjoy those warm floors!

Posted 2 weeks ago

“easy to install”

Helpful Report

Posted 3 weeks ago

Thanks, Layne! Always great to hear when installation goes smoothly. Enjoy those warm floors!

Posted 3 weeks ago

“Fast service, answered all my questions, and very friendly. Second to none.”

Helpful Report

Posted 3 weeks ago

Thanks so much, Svein! We're thrilled to hear you had a great experience—friendly support and fast service are what we strive for. Enjoy those warm floors!

Posted 3 weeks ago

WarmYourFloor.com is rated 4.8 based on 2,263 reviews