WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,453 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 31st March 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought my house 6 years ago and the heated bathroom floors never worked. I decided to order a new controller and now they work great! So easy !”

Helpful Report

Posted 3 months ago

Thank you for sharing. Glad the new controller solved the issue and that your heated floors are finally working. Keep warm!

Posted 3 months ago

“This thermostat is a great upgrade from my old one. Easy to setup. Easy to program. The background light is far superior to my old thermostat.”

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Posted 3 months ago

Thank you for sharing. Glad to hear the new thermostat has been great and is easy to use!

Posted 3 months ago

“Very helpful Staff. Took the time to fully answer my questions and make sure I understood. The diagram I was sent made installing my floor heat thermostat breeze.”

Helpful Report

Posted 3 months ago

Thank you for sharing. Glad our team could answer your questions and that the diagram made installation easy!

Posted 3 months ago

“Helpful customer service AND technical support team”

Helpful Report

Posted 3 months ago

Thank you for sharing, we appreciate hearing this!

Posted 3 months ago

“The customer service team was superb. Extremely helpful, professional, and kind. Solved my problem! Terrific!”

Helpful Report

Posted 3 months ago

Thank you for sharing. We’re proud our customer service team was able to help and resolve everything for you.

Posted 3 months ago

“Fast shipping, product as expected. Good phoen support in selection. You wont know how much you love these heated floors until you have a power outage and step on a cold floor.”

Helpful Report

Posted 3 months ago

Glad the product met your expectations and that our phone support was helpful during selection. Thank you for sharing!

Posted 3 months ago

“I received excellent service ordering my new SunTouch thermostat. Reasonable price and timely delivery. Thank you.”

Helpful Report

Posted 3 months ago

Thank you for sharing. Glad to hear the ordering process, pricing, and delivery all met your expectations.

Posted 3 months ago

“Super easy to place my order on the website. I ordered on Friday and my thermostats arrived (wrapped like they were priceless heirlooms) on Monday. Great service!”

Helpful Report

Posted 3 months ago

Thank you for sharing. Glad to hear the ordering was easy and that everything arrived quickly and we certainly treat them as such!

Posted 3 months ago

“Satisfied customer!”

Helpful Report

Posted 3 months ago

Thank you for sharing! Happy to see you.

Posted 3 months ago

“Excellent customer service. Same employee took my order answered my questions as years ago. That is testament to a great company!”

Helpful Report

Posted 3 months ago

Thank you for sharing. We’re glad you had such a consistent and positive experience, and we appreciate your kind words about our team!

Posted 3 months ago

“My current heated floor began to loose heat & it got down to 59 degrees. My contractor ghosted me so I went on line & sent a note out asking for help. Kelsey White answered my plea & she helped me order a new thermostat, gave instruction on installation & even how to program it. What a great customer service person! I highly recommend this product for cost, but most of all it`s super customer service!”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience! We’re glad Kelsey was able to help you get everything sorted and that the new thermostat is working well. We appreciate the recommendation and your kind words about our customer service.

Posted 3 months ago

“The advice I received from the technician was spot on. The replacement nuvent thermostat work perfectly. It was nice that they have staff that answers the phone.”

Helpful Report

Posted 3 months ago

Thank you for sharing. Glad the technician’s advice was helpful and that the new thermostat is working perfectly.

Posted 3 months ago

“Works great .Wife very happy”

Helpful Report

Posted 3 months ago

Thank you for sharing. Glad to hear it’s working well and keeping everyone happy.

Posted 3 months ago

“The team was very helpful and flexible in getting appropriate pieces and parts to me on a tight timeframe.”

Helpful Report

Posted 3 months ago

Thank you for sharing. Glad our team could help get everything to you on your timeline.

Posted 3 months ago

“Our thermostat finally gave out after 15 years. New one works great and of course we love our warm bathroom floor.”

Helpful Report

Posted 3 months ago

Thanks for sharing. Glad the new thermostat is working well and you’re enjoying those warm bathroom floors again.

Posted 3 months ago

“Person I felt with was knowledgeable, and very helpful. Could not ask for better service. They are the go to place for floor heating.”

Helpful Report

Posted 3 months ago

Thank you for sharing. We’re glad to hear our team was helpful and that you had a great experience.

Posted 3 months ago

“Frindly folks, helped me get through replacing my broken thermostat. After receiving the new one they helped me replace the old with the new. A big thanks.”

Helpful Report

Posted 3 months ago

You are so welcome! Happy to help anytime.

Posted 3 months ago

“I appreciated the advice of the person who took my call regarding the appropriate model number for a replacement thermostat. She agreed that I had the model that would work, and offerred another option that I had not seen on the website.”

Helpful Report

Posted 3 months ago

Let us know if we can answer any other questions!

Posted 3 months ago

“Great web site information. Fast shipping for a excellent customer experience.”

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Posted 3 months ago

Excellent to hear! Thank you for your feedback.

Posted 3 months ago

“They were fast and efficient and we are happy with our new thermostat! Thank you!”

Helpful Report

Posted 3 months ago

You're welcome. Enjoy your warm, toasty floors!

Posted 3 months ago

WarmYourFloor.com is rated 4.8 based on 2,453 reviews