WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,513 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,513 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 7th June 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product! We got everything we needed and it was all packed well. The instructions were very good. And best of all, no more cold feet!”

Helpful Report

Posted 7 months ago

Thank you for the kind words, Steve. We’re glad to hear the product met your needs and that the packing and instructions were clear. No more cold feet indeed! If you need any further assistance, we’re here to help. Kind regards, Team WarmYourFloor.com

Posted 7 months ago

“Customer service contacted me prior to shipping my order and let me know that I had made a mistake in the configuration. This was super customer service compared to me receiving the order, realizing it was wrong and having to return / exchange it.”

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Posted 7 months ago

Thank you for the kind words, Benjamin. We’re glad our proactive messaging helped catch the configuration issue before you received the order. If you need any further assistance with your setup, just let us know—we’re here to help. Kind regards, Team WarmYourFloor.com

Posted 7 months ago

“Works great and as advertised. No complaints. How do i get the backlight to turn off when no one is around?”

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Posted 7 months ago

Thanks for the kind words. We’re glad it’s working great for you. Regarding the backlight: please check the device’s Backlight/Display settings in the control panel. Look for an Auto/Off option or a gesture to disable the backlight when no activity. If you still have trouble, reply here and we’ll help you troubleshoot. Kind regards, Team WarmYourFloor.com

Posted 7 months ago

“We received our new heater unit sooner than expected and after the electrician installed it the programming with our wi-fi went fairly smoothly! Happy to have a warm floor again”

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Posted 7 months ago

Thanks for the kind words, Patrick. We're glad the heater arrived sooner than expected and the wi-fi programming went smoothly. Enjoy the warm floor! Kind regards, Team WarmYourFloor.com

Posted 7 months ago

“The customer service was great, and product was delivered promptly.”

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Posted 7 months ago

Thanks for the kind words, Greg. We’re glad our customer service and prompt delivery met your expectations. Kind regards, Team WarmYourFloor.com

Posted 7 months ago

“Much improved display & controls on the Nuheat HOME over my old Solo and it was easy to install.”

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Posted 7 months ago

Thanks for the feedback, Jeff. We're glad to hear you enjoy the improvements and easy install worked well for you. Kind regards, Team WarmYourFloor.com

Posted 7 months ago

“Had to replace a stat that had burned out. I think your stats are very overpriced. But what can you do.”

Helpful Report

Posted 7 months ago

Thanks for the feedback, Timothy. We appreciate you sharing your thoughts about pricing. Kind regards, Team WarmYourFloor.com

Posted 7 months ago

“Received the correct advice to purchase the right thermostat. A white version was preferred but is was not an option.”

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Posted 7 months ago

Thanks for the kind words, Vincent! Warm regards, Team WarmYourFloor.com

Posted 7 months ago

“Excellent service and delivery and good products.”

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Posted 7 months ago

Thanks for the kind words, Keith! Warm regards, Team WarmYourFloor.com

Posted 7 months ago

“Great products, greta shipping!”

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Posted 7 months ago

Thanks for the kind words, Chuck! Warm regards, Team WarmYourFloor.com

Posted 7 months ago

“I use warmyourfloor.com for all the radiant tile floors I do. I call them and they ship out the same day. Great customer service.”

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Posted 7 months ago

Thanks for the kind words, Charles! Warm regards, Team WarmYourFloor.com

Posted 7 months ago

“After calling SunTouch 5 times on my failing 22 year old infloor heating system and two different electricians, SunTouch Techs. sent me to “WarmYourFloor” to order a new thermostat! Once received and installed I now have a warm floor! Can’t say enough good things about their knowledge and help! THANKS”

Helpful Report

Posted 8 months ago

Thank you, Thomas! We’re thrilled to hear you’re enjoying a warm floor and appreciate you sharing your experience. If you need anything else, we’re here to help. Warm regards, Team WarmYourFloor.com

Posted 7 months ago

“The young lady who took my order was very pleasant t, knowledgeable, and efficient. My thermostat arrived in 3 days and it took about 15 minutes to install and works great like it’s supposed to. It was a pleasure working with you, Wayne C. Albuquerque, NM”

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Posted 8 months ago

Thank you, Wayne! It’s always a pleasure to assist. Warm regards, Team WarmYourFloor.com

Posted 7 months ago

“Very prompt to ship items and the easiest customer service to work with.”

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Posted 8 months ago

Thank you, Amy! We're glad to hear you enjoyed talking to our customer service. If you need anything else, we're here to help. Warm regards, Team WarmYourFloor.com

Posted 7 months ago

“Had a 5 yr old Warm Floors Thermo stat that kept having ghost GFCI trips until finally it gave out . Ordered a replacement online and followed instructions for wiring it . So happy with the return of warm feet on our tile kitchen floor.”

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Posted 8 months ago

Thank you, Mark! We're glad to hear you can enjoy the warmth again! If you need anything else, we're here to help. Warm regards, Team WarmYourFloor.com

Posted 7 months ago

“everything was as promissed.”

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Posted 8 months ago

Thank you, John! Warm regards, Team WarmYourFloor.com

Posted 8 months ago

“Very responsive customer service with quick communication.”

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Posted 8 months ago

Thank you, Cim! We're glad to hear our customer service was responsive and communication quick. If you need anything else, we're here to help. Warm regards, Team WarmYourFloor.com

Posted 8 months ago

“Super quick turnaround and shipping. Customer care was excellent. I always have a fast and thorough experience with WYF.”

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Posted 8 months ago

Thank you, Austin! We're thrilled to hear about the quick turnaround and excellent customer care. If you need anything else, we're here to help. Warm regards, Team WarmYourFloor.com

Posted 8 months ago

“Quick and easy to order.”

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Posted 8 months ago

Thank you! We're glad the ordering process was quick and easy. If you need anything else, we're here to help. Warm regards, Team WarmYourFloor.com

Posted 8 months ago

“Great service. Info was spot on. Thanks”

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Posted 8 months ago

Thank you for the kind words! Kind regards, Team WarmYourFloor.com

Posted 8 months ago

WarmYourFloor.com is rated 4.8 based on 2,513 reviews