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WarmYourFloor.com Reviews

4.8 Rating 2,082 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

4.8

Based on 2,082 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 15th June 2023

WarmYourFloor.com 5 star review on 15th June 2023

WarmYourFloor.com 5 star review on 15th May 2023

WarmYourFloor.com 5 star review on 15th May 2023

WarmYourFloor.com 5 star review on 23rd April 2023

48

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried buying local, (Alaska), and was quoted 3-4 week out for delivery. One distributor estimated $500 dollars shipping. I'm not kidding. He thought it was "something huge coming from the 'states' ", even though I had sent him a drawing of a small bathroom describing the heat mat 34" x 54". I called NuHeat and they recommended I call WarmYourFloors. I'm glad I did. With the drawing email, I got a quote the next morning and the thermostat was shipped the next day. The order went to the factory and I received the mat within 4-5 days, including the weekend. Wow!”

Posted 5 months ago

Thank you for sharing your experience Robert! We are glad we were able to get you the correct product and it arrived quickly.

Posted 4 months ago

“The website is easy to navigate and purchase items. From order to shipping to delivery it took maybe 3 days. Item was in great condition and worked amazing.”

Posted 5 months ago

Thank you for the website feedback Melissa! We are glad to hear your order was shipped correctly and promptly.

Posted 5 months ago

“Easy to work with and knowledgeable about the product”

Posted 5 months ago

Thank you for your review John! We are glad we were able to get you the information you were looking for.

Posted 5 months ago

“Went to your website to look at your radiant flooring and got a little confused about what I was looking at so I picked up the phone and called. The young lady who answered the phone was more than helpful in getting me set up with the proper items to complete the Job while on the phone.”

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 17th December 2023

Posted 5 months ago

Thank you for sharing this photo with us Carl! We are glad you reached out and we were able to answer your questions. Your project looks great!

Posted 5 months ago

“Replacement order received timely”

Posted 5 months ago

Thank you for sharing with us Janet!

Posted 5 months ago

“Prompt delivery”

Posted 5 months ago

We are glad to hear your order was shipped quickly Cecil!

Posted 5 months ago

“Always a easy transaction.”

Posted 5 months ago

Thank you for sharing Thomas!

Posted 5 months ago

“Easy to order, quick to ship and receive. Couldn't be happier.”

Posted 5 months ago

Thank you for sharing David! We are glad to hear you are happy with your order. We appreciate your feedback.

Posted 5 months ago

“Friendly, responsive and answered all questions.”

Posted 5 months ago

Thank you for reaching out Charla! We are always happy to help.

Posted 5 months ago

“Prompt delivery, accurate order fulfillment.”

Posted 5 months ago

Thank you for sharing Michael! We are glad to hear everything was fulfilled correctly and arrived quickly.

Posted 5 months ago

“The service was great. I received the needed thermostat within a few days and had warm floors immediately.”

Posted 5 months ago

We are glad you have your warm floors again John! Thank you for the review.

Posted 5 months ago

“With a little description, stuff identified correct thermostat and it arrived one day earlier the earliest scheduled. My electrician had no problems with installation. My toes are warm again!”

Posted 5 months ago

Enjoy the warm floors Julia! Thank you for your feedback.

Posted 5 months ago

“Helpful answering questions, willing to follow the price matching policy. Thank you!”

Posted 5 months ago

Thank you Matthew! We are glad to help you with your questions and get you the correct items.

Posted 5 months ago

“WarmYouFloors continues to support its products with new and improved controls at reasonable prices. Ordering was quick and easy. I ordered 5 new control units and I got a call from an agent confirming that I needed 5 and had not made a mistake which was nice. She also said that they did not have all 5 in stock and my order might be slightly delayed, but I got the order right after that so was very happy with the service”

Posted 5 months ago

Thank you for sharing your experience Steven! We are glad to hear your order came in promptly. Your review is truly appreciated.

Posted 5 months ago

“Excellent service.”

Posted 5 months ago

Thank you for sharing Paula!

Posted 5 months ago

“thanks it was easy you were very helpful”

Posted 5 months ago

We are always happy to help Patrick. Thank you for reaching out!

Posted 5 months ago

“Great product and quick turnaround time.”

Posted 5 months ago

Thank you, Mark! We are glad your product arrived quickly.

Posted 5 months ago

“Replacing thermostat after 10 years. New one is much easier to program with touch screen. I am happy camper”

Posted 5 months ago

Thank you for sharing Geri! We are glad to hear your new thermostat is working well and you enjoy the new features.

Posted 5 months ago

“Fast courteous service”

Posted 5 months ago

Thank you for sharing! We appreciate the feedback on our customer service.

Posted 5 months ago

“Love it. Works every time.”

Posted 5 months ago

We are glad to hear everything is working well Rio!

Posted 5 months ago

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WarmYourFloor.com is rated 4.8 based on 2,082 reviews