WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,453 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 31st March 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great fast, responsive service.”

Helpful Report

Posted 4 months ago

Thanks, Pau! 👍

Posted 4 months ago

“Product as described, shipped and delivered even before the estimated time.”

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Posted 4 months ago

Woo-hoo! Thanks for sharing your feedback with us.

Posted 4 months ago

“Excellent customer service.”

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Posted 4 months ago

Thanks, Diane! Customers like you make it effortless.

Posted 4 months ago

“Excellent customer service, providing helpful information on the phone about a replacement thermostat.”

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Posted 4 months ago

Thank you, Richard!

Posted 4 months ago

“Our original NuHeat thermostat had stopped working after about 14 years of use. I wanted to replace it with the same brand so I called NuHeats's customer service and their representative told me I could find a replacement at WarmYourFloor.com. She also advised me on which model would be best for my needs. I ordered a new unit the same day and it arrived quickly - with 5 days - and an HVAC company installed it soon after. The new model works great, I like the updated interface. WYF had excellent digital communication on my order status, clear pricing without gimmicks, and the ability to register the product on their site to maintain warranty records (with an account). So far, we love our new NuHeat unit and would recommend WarmYourFloor.com. I gave 5 stars because of ease of site navigation and quick delivery. I didn't have an issue where I would have needed a replacement or product support so I don't have insight into how the company would handle a problem.”

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Posted 4 months ago

Thank you for the detailed review on your experience. We're so happy to hear things went smoothly for you!

Posted 4 months ago

“Got a quick reply to my issue. A new thermostat was delivered within a week. I now have a warm floor again.”

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Posted 4 months ago

Thank you and cheers to warm toes!

Posted 4 months ago

“Simple easy instructions for installing, fast delivery on new thermostat.”

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Posted 4 months ago

Glad to hear everything went well!

Posted 4 months ago

“Excellent communication throughout the entire process”

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Posted 4 months ago

We're glad to hear that -- thank you!

Posted 4 months ago

“Good information on website for product selection. Quick shipping. Easy install and clear instructions”

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Posted 4 months ago

Thanks for this feedback, Don!

Posted 4 months ago

“Analog thermostat installed when we built our home failed after 10 years. The new model thermostat is a significant upgrade in both displays and usage”

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Posted 4 months ago

We're happy you're happy, Mark!

Posted 4 months ago

“Helpful agent when I called. Prompt shipping if needed item.”

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Posted 4 months ago

Thank you for sharing, Susan!

Posted 4 months ago

“Customer service was great. They provided me with all the information I needed to get the correct items for my system. Shipping was fast and everything arrived as ordered.”

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Posted 4 months ago

Glad to hear that everything went smoothly with your order!

Posted 4 months ago

“Thanks for answering my questions on the phone! Shipping and delivery were.quick and appreciated.”

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Posted 4 months ago

Thanks for sharing your experience with us, Tom!

Posted 4 months ago

“This is user friendly compared to the old style.”

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Posted 4 months ago

So glad you're happy with the product!

Posted 4 months ago

“I discussed my options for thermostats with a customer service rep at Warm Your Floor and he explained my options and made a recommendation. I ordered it right away and within a few days it arrived and I had my electrician take off the old thermostat and install this new one. So far so good! My ceramic tile floor is toasty warm now and just in time before the cold weather hits her in the Midwest!”

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Posted 4 months ago

We're glad to hear you had a great experience. Enjoy your warm tile floors!

Posted 4 months ago

“WarmYourFloor exceeded my high expectations. They helped me find the right product, accommodated several changes we made, and delivered the right product on time and on budget. The instructions were clear and the website helpful. Thank you!”

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Posted 5 months ago

Thank you for sharing this stellar feedback! We're thrilled that you had such a great experience.

Posted 4 months ago

“Great product, fast delivery. Will certianly use again for future projects.”

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Posted 5 months ago

Thank you for sharing your experience, Sean!

Posted 5 months ago

“We have been doing warm floors for over fifteen years and every order through a tile company has been on a scale of 1-5 a literal 2 1/2 We finally heard of warm your floor and our first urgent order was more than impressive and our second order was excellent once again........... Thank you Bruce Buchse; General Contractor”

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Posted 5 months ago

Bruce, we're delighted to hear that your experience was everything you were looking for!

Posted 5 months ago

“Easy to install and program”

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Posted 5 months ago

We're so glad you found it easy!

Posted 5 months ago

“The salespersons that I dealt with on two separate occasions were most helpful and considerate.”

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Posted 5 months ago

We're so glad to hear that feedback, John!

Posted 5 months ago

WarmYourFloor.com is rated 4.8 based on 2,453 reviews