WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,279 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,279 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to find my thermostat on line at this website and called customer service to find out how to order it. The person answering the phone was personable and helpful. She found a discount to help with the cost. I appreciated that the order went through and was received undamaged within a few days, so that the electrician could install it right away.”

Helpful Report

Posted 1 year ago

Thank you for sharing! We are glad to assist in ordering, ensuring you get the best price.

Posted 1 year ago

“My heated floors began tripping the GFCI and I was afraid there was a short which would have been difficult and expensive to track down. Fortunately, after contacting Warm Your Floors, I was told that it was more than likely a failure of the control unit itself since the units only have a lifespan of five to seven years or so. Why that is I don't know, but I ordered a new unit and got conplete information on the proper replacement procedures and my problem was solved. Warm floors again! The product was shipped out immediately and the customer service was excellant.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience with just Gary! We appreciate the opportunity to provide assistance in diagnosing and solving the problem with a new unit. We are glad to hear the floors are warm again!

Posted 1 year ago

“Great customer service and frinbedly staff”

Helpful Report

Posted 1 year ago

Thank you for sharing about our excellent customer service, Klaus!

Posted 1 year ago

“When I called to have some questions answered the person I spoke to was very knowledgeable and helpful and was also able to order my heated floor for me without having to transfer me from the department to department. Definitely will order again”

Helpful Report

Posted 1 year ago

Thank you for highlighting our service team, David! We are glad to provide quality service to our community.

Posted 1 year ago

“It's a nice product and they have great customer service price is fair”

Helpful Report

Posted 1 year ago

Thank you for sharing about our products and great customer service. We appreciate your review, Rob!

Posted 1 year ago

“The new thermostat was easy to install and works perfectly!”

Helpful Report

Posted 1 year ago

We are glad to hear everything is back in working order. Enjoy those warm floors!

Posted 1 year ago

“CSR was knowlegable, helpful, and friendly. My order was taken quickly and efficiently. Te part arrived in two days.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience Dean! We are glad to provide our services through our knowledgeable staff and to provide products quickly to you.

Posted 1 year ago

“Bought a replacement thermostat on line for one that got damaged during an electrical storm. Quick response and delivery.”

Helpful Report

Posted 1 year ago

Thank you for your review, John! We are glad to hear the replacement thermostat was able to replace the broken one and that we were able to assist you quickly.

Posted 1 year ago

“Great experience!!!”

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Posted 1 year ago

Thank you for sharing, Billy! We appreciate the review.

Posted 1 year ago

“It installed easily and so far it works great”

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Posted 1 year ago

Thank you for sharing, Jeff. We are glad to hear your project was completed with ease and is working well!

Posted 1 year ago

“Young lady in the So cal location that helps with online orders DESERVES A RAISE NOW...”

Helpful Report

Posted 1 year ago

Thank you for sharing, Jeremy. We appreciate all our staff and are glad you feel the same!

Posted 1 year ago

“We installed the product and absoluty love it. We should of done it years earlier.”

Helpful Report

Posted 1 year ago

Thank you for sharing, Jason! We appreciate the review of the products.

Posted 1 year ago

“Perfect transaction and glad the thermostat is working again.”

Helpful Report

Posted 1 year ago

Thank you for sharing! We are glad to hear your floors are warm again.

Posted 1 year ago

“Appreciate the help getting the shipping date correct for my timing. Ordering custom size went very smoothly! My sketch was pretty primitive.”

Helpful Report

Posted 1 year ago

Thank you for sharing, Gary! We appreciate working with you to get what you needed and we are glad to hear they arrived on time.

Posted 1 year ago

“The Nuheat products are used on all of our jobs and we have them and they are so nice in a bathroom to your feet.”

Helpful Report

Posted 1 year ago

Thank you for sharing, Jennifer. We are glad to hear our products get the job done!

Posted 1 year ago

“great product, quickly shipped, easy installation, easy operation.”

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Posted 1 year ago

Thank you for sharing, Gerard! We are glad to hear the process was easy and that you received the correct items quickly.

Posted 1 year ago

“easily replaced old malfunctionng wall control unit”

Helpful Report

Posted 1 year ago

Thank you for sharing about the ease of replacing the wall units!

Posted 1 year ago

“Really happy to have found this store, even if it's in Cali lol. Definitely my go-to for Schluter going forward. Now, if only they'd start selling Latictete!”

Helpful Report

Posted 1 year ago

Thank you for sharing, Abraham! With our excellent shipping, we can reach all areas of the US.

Posted 1 year ago

“Knowledgeable, quick turnaround.”

Helpful Report

Posted 1 year ago

Thank you for sharing about our knowledgable staff and quick shipping, Liam!

Posted 1 year ago

“Amazing customer service. Kelsey was so helpful and knowledgeable. She gave me advice on my project and informed me of what to order. She was so supportive every time I called.”

Helpful Report

Posted 1 year ago

Thank you for sharing, Jenny! We are proud to have Kelsey and her amazing skills on our team. We look forward to hearing how your project turned out.

Posted 1 year ago

WarmYourFloor.com is rated 4.8 based on 2,279 reviews