WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,155 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,155 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Matthew Brown provided excellent sales support. He was patient and resonsive as I adjusted our space to receive the DITRA warm wire floor heating system. Then to help meet my budget, Omar Bermudez came in at the end of my purcahse to make ir work out. I'm looking forward to experiencing the benefits of this product. Todd Gill”

Helpful Report

Posted 11 hours ago

“Excellent packaging, rapid delivery, clear instructions for a DIYer.”

Helpful Report

Posted 13 hours ago

“Promptly shipped. Good communication with the Seller. Very well packed. Items arrived safe and sound. Thank you! ++ A ++”

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Posted 3 days ago

“Good selection, good prices, good service.”

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Posted 5 days ago

Thank you, Tom! We’re glad to hear you enjoyed our selection, pricing, and service. We appreciate your support!

Posted 3 days ago

“We have had a Schluter floor warming system for 8 years. We had a bad thermostat that just stopped working. We were easily able to find the next generation thermostat and install it. We now have warm floors. The information about the thermostat was good with some complementary videos. Excellent site. The ordering was quick and easy and deliver was quick. I recommend this site!”

Helpful Report

Posted 1 week ago

Thank you, Patrick! We're thrilled to hear you were able to find and install the thermostat with ease and that your floors are warm again. It’s great to know the videos and information were helpful, and we appreciate your kind words about our site and service. Thank you for recommending us!

Posted 3 days ago

“Easy install replacing old thermostat. I like the touch screen and ease of use.”

Helpful Report

Posted 1 week ago

Thank you, Darold! We're glad to hear the installation was easy and that you're enjoying the touch screen and user-friendly design. Enjoy those warm floors!

Posted 3 days ago

“The. Replacement thermostat worked perfectly”

Helpful Report

Posted 1 week ago

Thank you, Marcia! We're so glad to hear the replacement thermostat is working perfectly. Enjoy those warm floors!

Posted 3 days ago

“Simple replacement of the thermostat”

Helpful Report

Posted 1 week ago

Thank you, Daniel! We're happy to hear the thermostat replacement was simple. Enjoy those warm floors!

Posted 3 days ago

“The order shipped within a couple of days and is ready for installation.”

Helpful Report

Posted 1 week ago

Thank you, Tim! We're glad to hear your order shipped quickly and is ready for installation. We hope the process goes smoothly and you enjoy the results!

Posted 3 days ago

“The Warm Your Floor staff are responsive, efficient, and congenial. They do what they say they will do, and their projections about product delivery are accurate. It is a pleasure to work with them.”

Helpful Report

Posted 1 week ago

Thank you, Susan! We truly appreciate your kind words and are thrilled to hear that our team delivered a responsive and efficient experience. It’s always a pleasure to assist you, and we look forward to helping you again in the future!

Posted 3 days ago

“It is wonderful to have our heated floor working Asian. This thermostat is a huge improvement over the old one”

Helpful Report

Posted 3 weeks ago

Thank you for your feedback, Kim! We're so glad to hear your heated floor is back up and running and that you're enjoying the upgraded thermostat. It’s great knowing it’s made such a positive difference!

Posted 2 weeks ago

“I was able to find the replacement thermostat I wanted on the website, select it and you sent it to me as expected. It was easy to install my self with the instructions. My new thermostat is now working great. I like how it will work on a schedule or if I just turn it on manually, it controls the temperature of the floor to my desired setpoint. Great thermostat!”

Helpful Report

Posted 4 weeks ago

Thank you, Douglas! We’re thrilled to hear you found the replacement thermostat easily and that installation was a breeze with the provided instructions. It’s great to know the thermostat is working perfectly and giving you the flexibility to schedule or manually control the temperature. Enjoy the warm floors!

Posted 3 weeks ago

“I can't really coment on the website since I called on the phone and was transfered to sales who were quite helpful and provided great service. The Foor is working great now the controller actually sends power to the heating Elements. Ralph Brandon”

Helpful Report

Posted 1 month ago

Thank you, Ralph! We're so glad to hear our sales team provided great service and was able to assist you over the phone. It's fantastic that your floor is working perfectly now—enjoy those warm floors!

Posted 3 weeks ago

“Good quick service very knowledgeable on getting the correct controller Shipped priority mail receit the controiller in 3 days”

Helpful Report

Posted 1 month ago

Thank you, John! We're glad to hear you had quick service and that our team was able to help you find the right controller. It’s great to know it arrived promptly—enjoy!

Posted 3 weeks ago

“It is a complicated product but very good. We have installed many of them. The best part is they are super fast on delivery, only a couple days. PS do NOT cut the wire to length”

Helpful Report

Posted 1 month ago

Thank you, Shawn! We’re thrilled to hear the product has been reliable for your installations and that our delivery speed met your expectations.

Posted 1 month ago

“Someone always answers the phone, and fast and friendly service. Also very knowlegeable!”

Helpful Report

Posted 1 month ago

Thank you, Luke! We’re so glad to hear you’ve had quick, friendly, and knowledgeable service every time. We’re always here to help!

Posted 1 month ago

“All we needed was the thermostat to get our floors working again. Hopefully the next one will last longer than 8 years. If not, we’ll purchase another one.”

Helpful Report

Posted 1 month ago

Thank you, David! We're glad the thermostat got your floors back up and running, and we hope this one serves you well for many years to come. If you ever need another, we’ll be here to help!

Posted 1 month ago

“Extensive selection and very competitive pricing. Website is fairly easy to navigate, and the packaging was well organized to protect the one sensitive component.”

Helpful Report

Posted 1 month ago

Thank you, Christopher! We're thrilled to hear that our selection, pricing, and careful packaging met your expectations. It’s great to know the website was easy to navigate as well—thanks for your feedback!

Posted 1 month ago

“Was recommended to this store by a Schulter representative who said they keep the things I needed for our bath floor heating unit. Ran over that day and picked it all up. So convenient and they had exactly what we needed. The staff person was friendly and knowledgeable. Great place!”

Helpful Report

Posted 1 month ago

Thank you, Brad! We're delighted to hear that we had everything you needed for your bath floor heating and that our team could provide a friendly, knowledgeable experience. We appreciate the recommendation from Schluter and are glad we could make your project more convenient!

Posted 1 month ago

“Very easy to install and performs well for LVP flooring. I was a little disappointed that there are two temperature sensors and there is no discussion about how to connect them. It's not obvious that one is purely a spare. But otherwise I'm very happy with the product and the online customer service.”

Helpful Report

Posted 1 month ago

Thank you for your feedback, Thomas! We're glad to hear installation was easy and that it’s performing well with your LVP flooring. We appreciate your note about the temperature sensors and will work to make that detail clearer—your insights help us improve.

Posted 1 month ago

WarmYourFloor.com is rated 4.8 based on 2,155 reviews