WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,264 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

WarmYourFloor.com 5 star review on 17th December 2023

Carl P

Anonymous

Anonymous // 01/01/2019

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“It was great to work with”

Helpful Report

Posted 2 months ago

Thanks, John! We’re glad you had a great experience. Enjoy those warm floors!

Posted 2 months ago

“Love the heated floor. Disappointed that I had to replace the thermostat. First time I've ever had to replace a thermostat due to failure..especially at $200 each.”

Helpful Report

Posted 2 months ago

Wayne, we’re glad to hear you love your heated floor, but we understand the frustration of having to replace a thermostat. We appreciate your feedback and will be sure to share it with our team. Hoping your floors keep you warm and comfortable!

Posted 2 months ago

“Terrific website, with helpful information. Good prices, quick shipping!”

Helpful Report

Posted 2 months ago

Thanks, Michael! We’re glad you found the website helpful and that your order arrived quickly. We appreciate your feedback—enjoy those warm floors!

Posted 2 months ago

“Could you have someone contact me about a sensor wire that wasn’t included with my order.”

Helpful Report

Posted 2 months ago

Hi Peter, Thanks for the review! We tried giving you a call, but wanted to reach out here as well! The sensor wires come inside the thermostat box for the system on your order, so once you open the thermostat box and take out the thermostat it will be sitting under the thermostat in that packaging. Feel free to give us a call back at 866-558-3369 if you need anything else or have questions! Warm Regards, Warm Your Floor

Posted 2 months ago

“Excellent support and service from Kaitlin!”

Helpful Report

Posted 2 months ago

Annie, thanks for your kind words! We're thrilled to hear that Kaitlin provided excellent support and service. We’ll be sure to pass along your feedback. Enjoy those warm floors!

Posted 2 months ago

“Love our warm floors.”

Helpful Report

Posted 2 months ago

That’s great to hear, Bruce! There’s nothing like the comfort of warm floors.

Posted 2 months ago

“Fast shipping!”

Helpful Report

Posted 3 months ago

Thanks, Kyle! Glad to hear your order arrived quickly. Enjoy those warm floors!

Posted 2 months ago

“The product was acquired promptly and was easy to install. I haven't turned it on yet.”

Helpful Report

Posted 3 months ago

Thanks for your review, Mark! Glad to hear the installation was a breeze. Once you turn it on, we hope you enjoy the cozy warmth. If you need anything, don’t hesitate to reach out. Enjoy those warm floors!

Posted 2 months ago

“Replacement Element Thermostat was received promptly and installation was straightforward. Nice to have our warm tile floors back in service on these cold winter evenings and mornings.”

Helpful Report

Posted 3 months ago

Jim, thank you for your review! We're so glad to hear that your replacement thermostat arrived promptly and that the installation was smooth. Nothing beats the comfort of warm tile floors on chilly mornings and evenings! If you ever need anything else, we're here to help. Enjoy those warm floors!

Posted 2 months ago

“I always use WarmYour Floors!”

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Posted 3 months ago

Thank you for your loyalty, Lee! We appreciate your support and are happy to keep your floors warm and cozy!

Posted 3 months ago

“I had purchased a SunTouch SunStat Command Programmable Thermostat model 500850 to replace my 14 year old Suntouch thermostat. My original thermostat was no longer available but choosing the recommended model as a replcement and then installing this new thermostat fixed my no floor heat problem. The model 500850 was an excellent choice and upgrade.”

Helpful Report

Posted 3 months ago

Thank you, Robert! We're glad the SunTouch SunStat Command thermostat was the perfect replacement and upgrade for your system. Enjoy those warm floors!

Posted 3 months ago

“Excellenct customer service! Always helpful. Quick shipping.”

Helpful Report

Posted 3 months ago

Thank you, Kim! We appreciate your kind words and are glad you had a great experience with our customer service and shipping!

Posted 3 months ago

“It was great. Ordered supplies after sales person confirmed in stock. The delievery was on time. Thanks”

Helpful Report

Posted 3 months ago

Thank you, David! We're glad everything was in stock and delivered on time. Enjoy your warm floors!

Posted 3 months ago

“Extremely helpful! T Stat works as promised! Very very helpful! Sales associate Happy I found them! DY”

Helpful Report

Posted 3 months ago

Thank you, Dennis! We're so glad you found us and that your thermostat is working as promised. We appreciate your kind words and are always happy to help! Enjoy your warm floors!

Posted 3 months ago

“Professional, courteous and informative service. Expedited shipment, easy install.”

Helpful Report

Posted 3 months ago

Thanks, Michael! We appreciate your kind words. Glad to hear the installation was easy and the shipment arrived quickly. Enjoy your warm floors!

Posted 3 months ago

“Everything worked perfectly the first time. This new control is far superior to the previous (faulty) one. I wish 20-Amp wires were a little easier to bend!”

Helpful Report

Posted 3 months ago

Thanks, Christoph! We're glad the new control is working perfectly for you. We hear you on the 20-amp wires—sometimes they can be a bit stubborn! Enjoy the upgraded system!

Posted 3 months ago

“11111!!!!!!!”

Helpful Report

Posted 3 months ago

Thanks, Scot! We’ll take that as a five-star review! Enjoy your warm floors!

Posted 3 months ago

“Warm You Floors had my order ready to ship within 2 hours. The product arrived on time and in perfect condition for a great price. This was my second order and I will continue to order from them for my master bathroom floors!”

Helpful Report

Posted 3 months ago

Thank you, Deborah! We're thrilled to hear about your great experience and that you're coming back for more. Enjoy your warm floors, and we look forward to helping with your master bathroom project!

Posted 3 months ago

“Found the kit and instructions pretty clear with the exception of the heat gun needed. I tried using a high heat blow dryer but the temperature was not high enough to melt the solder in the splice piece. I had to go to hardware store in middle of repair and purchase one. You should probably give a specification on the temperature needed for the heat gun to melt the solder so the next user isn't caught unawares.”

Helpful Report

Posted 3 months ago

Thank you, Randy, for your helpful feedback! We appreciate you bringing this to our attention. We'll definitely consider adding a specification for the temperature required for the heat gun to help others avoid any surprises. We're glad the rest of the kit and instructions were clear, and we hope your floor is now working perfectly!

Posted 3 months ago

“Technical support was great. Replacement recommendation worked great. (Old thermostat no longer made). Quick delivery.”

Helpful Report

Posted 3 months ago

Thank you, Jacquelyn! We're so glad our technical support and replacement recommendation worked well for you. We appreciate your feedback and are happy to hear everything arrived quickly!

Posted 3 months ago

WarmYourFloor.com is rated 4.8 based on 2,264 reviews