WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,364 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,364 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

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“The salespersons that I dealt with on two separate occasions were most helpful and considerate.”

Helpful Report

Posted 1 month ago

We're so glad to hear that feedback, John!

Posted 1 month ago

“Works fine and easier to setup that failed unit”

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Posted 2 months ago

Thanks! 👍

Posted 1 month ago

“Got what I needed.”

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Posted 2 months ago

We're happy to hear it! 👍

Posted 1 month ago

“Shopping and delivery were 5/5, no complaints, but using the app and being unable to "add room" has been extremely frustrating (still waiting for support)”

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Posted 2 months ago

Hi Noam, Thank you for your feedback on our excellent customer service and we're sorry to hear about the issue you're having with the thermostat. Our support team here at Warm Your Floor reached out to you to try and connect you with Warmup and we reached out to Warmup to see if they can give you a call as well, were you able to get a hold of anyone? Please give us a call at 866-558-3369 so we can make sure you're taken care of. Warm Regards, Warm Your Floor Team

Posted 1 month ago

“Had great service from Matt Brown. Received the product in a few days and we will be installing this week or next. The response was excellent.”

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Posted 2 months ago

Thank you for sharing!

Posted 1 month ago

“Great customer service. I'm an electrical contractor and I have used Warm Your Floor a couple of times now. I will contuinue to buy from them for any furture projects.”

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Posted 2 months ago

We appreciate you, Scott! 👍

Posted 2 months ago

“The lady who answered the phone at your headquarters was knowledgable. Needed to upgrade 2 units as I moved into a unit with the item not working. I ordered over the phone, item arrived promptly and I have had it installed. Haven't warmed the floor yet -- but know the item is working. Thank you to your customer service rep --”

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Posted 2 months ago

We're so pleased to hear about your experience. Thank you so much!

Posted 2 months ago

“Every thing went perfect from ordering ( wich was a great help ) to delivery. Just got installed this morning. Thanks for the GREAT service”

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Posted 2 months ago

Thank you so much, Bernie! 👍

Posted 2 months ago

“Knowledge and service were excellent. Delivery was fast.”

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Posted 2 months ago

Thanks, Ken, it means a lot!

Posted 2 months ago

“Appears to be a great thermostat, easy to operate and works great.”

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Posted 2 months ago

That's awesome to hear, Ronald!

Posted 2 months ago

“Great service”

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Posted 2 months ago

Thanks, Mark!

Posted 2 months ago

“Replaced my old floor heat thermostat. Works very well and is easy to set up. This model did not include WiFi. Not a function that I thought was really necessary.”

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Posted 2 months ago

Thank you for sharing your experience with us -- the new thermostat looks great!

Posted 2 months ago

“I ordered a new digital thermostat late Friday. It apparently was shipped out early Monday and arrived a couple days later, faster than the original estimate. It was a small order, but handled perfectly.”

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Posted 2 months ago

Thanks for sharing your experience, Diana!

Posted 2 months ago

“Finally got my new controller installed. Works great. Minor bug: didn’t make a copy of the registration number, which disappeared when I finally got my internet working. So, still trying to get registered; perhaps with a new eight digit number. No obvious way to do that, yet.”

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Posted 2 months ago

“Good price and delivered fast.”

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Posted 2 months ago

Glad it went smoothly for you. Thanks, John!

Posted 2 months ago

“Great products and great service. Thanks so much.”

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Posted 2 months ago

We're happy you're happy!

Posted 2 months ago

“The thermostat is easy to operate and does a great job of warming the floor as expected.”

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Posted 2 months ago

We're so glad you had a five-star experience!

Posted 2 months ago

“Quick shipping, exact replacement thermostat. Just wish NuHeat would make them last for more than 5 years.”

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Posted 2 months ago

We're glad to hear that you were happy with the service, Ronald!

Posted 2 months ago

“Customer service team was very helpful!”

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Posted 3 months ago

Thank you for sharing your five-star experience with us, David!

Posted 2 months ago

“Matthew made the process very easy”

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Posted 3 months ago

We're glad to hear it!

Posted 2 months ago

WarmYourFloor.com is rated 4.8 based on 2,364 reviews