WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,278 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,278 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast shipping!”

Helpful Report

Posted 5 months ago

Thanks, Kyle! Glad to hear your order arrived quickly. Enjoy those warm floors!

Posted 4 months ago

“The product was acquired promptly and was easy to install. I haven't turned it on yet.”

Helpful Report

Posted 5 months ago

Thanks for your review, Mark! Glad to hear the installation was a breeze. Once you turn it on, we hope you enjoy the cozy warmth. If you need anything, don’t hesitate to reach out. Enjoy those warm floors!

Posted 4 months ago

“Replacement Element Thermostat was received promptly and installation was straightforward. Nice to have our warm tile floors back in service on these cold winter evenings and mornings.”

Helpful Report

Posted 5 months ago

Jim, thank you for your review! We're so glad to hear that your replacement thermostat arrived promptly and that the installation was smooth. Nothing beats the comfort of warm tile floors on chilly mornings and evenings! If you ever need anything else, we're here to help. Enjoy those warm floors!

Posted 4 months ago

“I always use WarmYour Floors!”

Helpful Report

Posted 5 months ago

Thank you for your loyalty, Lee! We appreciate your support and are happy to keep your floors warm and cozy!

Posted 5 months ago

“I had purchased a SunTouch SunStat Command Programmable Thermostat model 500850 to replace my 14 year old Suntouch thermostat. My original thermostat was no longer available but choosing the recommended model as a replcement and then installing this new thermostat fixed my no floor heat problem. The model 500850 was an excellent choice and upgrade.”

Helpful Report

Posted 5 months ago

Thank you, Robert! We're glad the SunTouch SunStat Command thermostat was the perfect replacement and upgrade for your system. Enjoy those warm floors!

Posted 5 months ago

“Excellenct customer service! Always helpful. Quick shipping.”

Helpful Report

Posted 5 months ago

Thank you, Kim! We appreciate your kind words and are glad you had a great experience with our customer service and shipping!

Posted 5 months ago

“It was great. Ordered supplies after sales person confirmed in stock. The delievery was on time. Thanks”

Helpful Report

Posted 5 months ago

Thank you, David! We're glad everything was in stock and delivered on time. Enjoy your warm floors!

Posted 5 months ago

“Extremely helpful! T Stat works as promised! Very very helpful! Sales associate Happy I found them! DY”

Helpful Report

Posted 5 months ago

Thank you, Dennis! We're so glad you found us and that your thermostat is working as promised. We appreciate your kind words and are always happy to help! Enjoy your warm floors!

Posted 5 months ago

“Professional, courteous and informative service. Expedited shipment, easy install.”

Helpful Report

Posted 5 months ago

Thanks, Michael! We appreciate your kind words. Glad to hear the installation was easy and the shipment arrived quickly. Enjoy your warm floors!

Posted 5 months ago

“Everything worked perfectly the first time. This new control is far superior to the previous (faulty) one. I wish 20-Amp wires were a little easier to bend!”

Helpful Report

Posted 5 months ago

Thanks, Christoph! We're glad the new control is working perfectly for you. We hear you on the 20-amp wires—sometimes they can be a bit stubborn! Enjoy the upgraded system!

Posted 5 months ago

“11111!!!!!!!”

Helpful Report

Posted 5 months ago

Thanks, Scot! We’ll take that as a five-star review! Enjoy your warm floors!

Posted 5 months ago

“Warm You Floors had my order ready to ship within 2 hours. The product arrived on time and in perfect condition for a great price. This was my second order and I will continue to order from them for my master bathroom floors!”

Helpful Report

Posted 5 months ago

Thank you, Deborah! We're thrilled to hear about your great experience and that you're coming back for more. Enjoy your warm floors, and we look forward to helping with your master bathroom project!

Posted 5 months ago

“Found the kit and instructions pretty clear with the exception of the heat gun needed. I tried using a high heat blow dryer but the temperature was not high enough to melt the solder in the splice piece. I had to go to hardware store in middle of repair and purchase one. You should probably give a specification on the temperature needed for the heat gun to melt the solder so the next user isn't caught unawares.”

Helpful Report

Posted 5 months ago

Thank you, Randy, for your helpful feedback! We appreciate you bringing this to our attention. We'll definitely consider adding a specification for the temperature required for the heat gun to help others avoid any surprises. We're glad the rest of the kit and instructions were clear, and we hope your floor is now working perfectly!

Posted 5 months ago

“Technical support was great. Replacement recommendation worked great. (Old thermostat no longer made). Quick delivery.”

Helpful Report

Posted 5 months ago

Thank you, Jacquelyn! We're so glad our technical support and replacement recommendation worked well for you. We appreciate your feedback and are happy to hear everything arrived quickly!

Posted 5 months ago

“If you can keep the wiring labels and location on the controllers the same from year to year, it would make replacing easier.”

Helpful Report

Posted 5 months ago

Thank you for the feedback, Claudia! We understand how helpful consistency can be, and we’ll certainly take your suggestion into consideration to improve the process for future replacements. We appreciate your input!

Posted 5 months ago

“Shipped product out very quickly. Very pleased with price of product and service.”

Helpful Report

Posted 5 months ago

Thank you, Robert! We're so glad to hear you're pleased with both the price and service. We appreciate your feedback and hope you enjoy your product!

Posted 5 months ago

“Purchased the 2 items and were installed very next day with zero issues and is working perfectly.”

Helpful Report

Posted 5 months ago

Thank you for sharing, John! We're thrilled to hear everything went smoothly and that your system is working perfectly.

Posted 5 months ago

“We got a new thermostat and after 5 days its working great. The only real problem is that we went from a two gang box to a one gang box and had to fabricate something to fit the new thermostat. Warm your floor SHOULD sell a plate that would make this easier. Other than that the thermostat is working "as advertised."”

Helpful Report

Posted 5 months ago

Thank you for your feedback, Doug! We're glad to hear the thermostat is working great for you. We appreciate your suggestion about the plate and will definitely look into that for future improvements!

Posted 5 months ago

“The new thermostat works great!”

Helpful Report

Posted 6 months ago

Thank you, William! We're glad to hear your new thermostat is working great. Enjoy the warmth!

Posted 5 months ago

“The order came quickly and exactly as placed.”

Helpful Report

Posted 6 months ago

Thank you, Laura! We're glad your order arrived quickly and just as expected. Enjoy your warm floors!

Posted 5 months ago

WarmYourFloor.com is rated 4.8 based on 2,278 reviews