WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,453 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 31st March 2026

Anonymous // 01/01/2019

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“Our thermostat finally gave out after 15 years. New one works great and of course we love our warm bathroom floor.”

Helpful Report

Posted 3 months ago

Thanks for sharing. Glad the new thermostat is working well and you’re enjoying those warm bathroom floors again.

Posted 3 months ago

“Person I felt with was knowledgeable, and very helpful. Could not ask for better service. They are the go to place for floor heating.”

Helpful Report

Posted 3 months ago

Thank you for sharing. We’re glad to hear our team was helpful and that you had a great experience.

Posted 3 months ago

“Frindly folks, helped me get through replacing my broken thermostat. After receiving the new one they helped me replace the old with the new. A big thanks.”

Helpful Report

Posted 3 months ago

You are so welcome! Happy to help anytime.

Posted 3 months ago

“I appreciated the advice of the person who took my call regarding the appropriate model number for a replacement thermostat. She agreed that I had the model that would work, and offerred another option that I had not seen on the website.”

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Posted 3 months ago

Let us know if we can answer any other questions!

Posted 3 months ago

“Great web site information. Fast shipping for a excellent customer experience.”

Helpful Report

Posted 3 months ago

Excellent to hear! Thank you for your feedback.

Posted 3 months ago

“They were fast and efficient and we are happy with our new thermostat! Thank you!”

Helpful Report

Posted 3 months ago

You're welcome. Enjoy your warm, toasty floors!

Posted 3 months ago

“Customer service was excellent--from deciding which thermostat to purchase, to assistance with installation. Highly recommend!”

Helpful Report

Posted 3 months ago

Happy to help anytime!

Posted 3 months ago

“Original controller went out. Purchased a replacement had start up questions. Your technical staff, just a phone call away was amazing. Walked me through the procedure and unit connected immediately. Can't say enough. You and your staff are fantastic.”

Helpful Report

Posted 3 months ago

We were happy to help you get it back up and running again!

Posted 3 months ago

“On the advice of nuheat we ordered a new signature thermostat. Easy install following instructions. Worked perfect.”

Helpful Report

Posted 3 months ago

Happy to hear the Nuheat T-Stat worked for you!

Posted 3 months ago

“The infloor heat in our primary bath was giving us problems, so we thought a simple replacement would resolve the problem. Unfortunately our thermostat was no longer available. Your website guided us to a suitable replacement and with the easy to follow directions we replaced it with the new thermostat. It is nice to have a warm floor getting out of thed shower on those cold winter mornings.”

Helpful Report

Posted 3 months ago

Glad the replacement brought back your warm bathroom floors for cold winter mornings!

Posted 3 months ago

“I have purchased all of my heated floors with Warmyourfloor and have had amazing service with them...”

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Posted 3 months ago

Thanks for sharing your experience, Billy!

Posted 3 months ago

“My order of a replacement thermostat was fulfilled very quickly. The new thermostat works perfectly.”

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Posted 3 months ago

Glad to hear your floors were up and running quickly!

Posted 3 months ago

“amazing team, Thank you”

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Posted 4 months ago

You are so welcome! Thank you for your feedback.

Posted 3 months ago

“Very helpful and gave me good information”

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Posted 4 months ago

Here anytime you need us!

Posted 3 months ago

“helped me find thr correct replacement thermostat, unit was easy to install and operate. floor is warm.”

Helpful Report

Posted 4 months ago

Glad we could make it easy!

Posted 3 months ago

“Kelsey White assisted me with my order. She was incredibly professional and completely knowledgeable in regarding to the Shulter Ditra system I was interested in. She guided me through numerous technical questions and helped make the entire order process easy and effortless. She should be commended and rewarded for going above and beyond in what is a technically difficult process, at least for me as a home owner. Sincerely, Simon Arrata”

Helpful Report

Posted 4 months ago

Simon, we will most definitely pass these kind words to Kelsey! She does a fabulous job, and we're glad you had the opportunity to experience her greatness.

Posted 3 months ago

“The underfloor heating mats worked great. Have them on a timer so floor in den and bathroom is warm when we get up in the morning. So nice having coffee and my feer are nice and warm”

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Posted 4 months ago

Dennis, that sounds like a lovely start to every day! Thank you for your feedback; it is much appreciated.

Posted 3 months ago

“good customer service over the phone”

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Posted 4 months ago

Our customer service team is wonderful! Glad you had a great experience.

Posted 3 months ago

“The thermostat should come with plastic collar or surround about an inch wide. It is very difficult to push the thermostat fully into the electrical box due to all the wiring inside the box. The collar would obviate the need to get the thermostat fully against the wall.”

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Posted 4 months ago

“With one brief phone call the thermostadt for a nine year old system was identified, received within days and easily replaced.”

Helpful Report

Posted 4 months ago

Wonderful to hear! Thank you for sharing your experience.

Posted 3 months ago

WarmYourFloor.com is rated 4.8 based on 2,453 reviews