WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,278 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,278 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Replacement thermostat working great! Love my earm floor!”

Helpful Report

Posted 6 months ago

Thank you, Scott! We're thrilled to hear your replacement thermostat is working great and that you're loving your warm floor. Enjoy!

Posted 6 months ago

“Received product, a floor thermostat, in a timely manner. It was a returned item in the original packaging but has worked correctly since I installed it.”

Helpful Report

Posted 6 months ago

Thank you for your feedback, Tracy! We're glad to hear your thermostat arrived promptly and has been working well since installation.

Posted 6 months ago

“Quick response and accurate floor mats”

Helpful Report

Posted 6 months ago

Thank you, Peter! We're glad to hear you received a quick response and the accurate floor mats you needed. Enjoy your warm floors!

Posted 6 months ago

“The trouble shoot line has been super helpful in diagnosing what we needed to purchase and the order for was fulfilled really quick”

Helpful Report

Posted 6 months ago

Thank you, Janet! We're glad our troubleshooting line was able to help and that your order was fulfilled quickly. We appreciate your kind words and support!

Posted 6 months ago

“Availability, delivery, and quality were great.”

Helpful Report

Posted 6 months ago

Thank you, Peter! We're happy to hear you were pleased with the availability, delivery, and quality of your purchase. Enjoy your warm floors!

Posted 6 months ago

“appreciated the quick delivery”

Helpful Report

Posted 6 months ago

Thank you, Brian! We're glad to hear you appreciated the quick delivery. Enjoy your warm floors!

Posted 6 months ago

“Very satisfied with your warm floor products. After 15 years our floor thermostat decided it was time to retire. Went to Warm Your Floor website and they had the replacment number for our Thermostat. Thermostat arrived 2 days early. Replaced it in a matter of 15 minutes. Very happy with the new and updated version of the Thermostat.”

Helpful Report

Posted 6 months ago

Thank you, Kenneth! We're delighted to hear you had a smooth experience finding and replacing your thermostat. It’s great to know the new version is working well for you—enjoy those warm floors!

Posted 6 months ago

“Excellent customer service. One quick call was all it took to get my floor.”

Helpful Report

Posted 6 months ago

Thank you, Kevin! We're thrilled to hear our customer service made the process easy for you. Enjoy your warm floor!

Posted 6 months ago

“I bought a new Home Nuheat thermostat to replace the previous 15 your old Nuheat thermostat. The wiring directions were very confusing.”

Helpful Report

Posted 6 months ago

Thank you for your feedback, William. We're glad you chose a Nuheat thermostat, but we're sorry to hear the wiring directions were confusing. If you need any assistance, feel free to reach out to us at 1-866-558-3369—we're here to help!

Posted 6 months ago

“You recommended a new thermostat. It was easy to install and it is working better”

Helpful Report

Posted 6 months ago

Thank you, Joe! We're glad the new thermostat was easy to install and is working even better for you. Enjoy the improved performance!

Posted 6 months ago

“Great website. Easy to find what you are looking for, reasonable prices and fast delivery.”

Helpful Report

Posted 7 months ago

Thank you, Marc! We're delighted to hear you found our website easy to navigate, with reasonable prices and fast delivery. We appreciate your support!

Posted 7 months ago

“HI, Do you have an instruction booklet for this thermostat? Even though our electrician replaced the 'exact' unit that was there originally - the temperature never shows the actual temperature in this room. Thus if I set for 78 - I'll only see 78 on the front display. Thanks, Brad Pierce”

Helpful Report

Posted 7 months ago

Hi Brad, Thanks for the 5 stars! We do have an instruction manual for your model thermostat that we can send over in a separate email. Feel free to give us a call as well and we can help over the phone too. Warm Regards, Warm Your Floor

Posted 7 months ago

“My third unit so installation was simple. Only difficulty was floor sensor wiring. The holes for inserting the wire were too low and pushing stranded wire ito the holes was difficult.”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Rand! We're glad to hear the installation process was simple overall, but we appreciate you letting us know about the difficulty with the floor sensor wiring. Your input helps us improve, and if you need any assistance, please don’t hesitate to reach out to us at 1-866-558-3369!

Posted 7 months ago

“Love it! Excellent customer support.”

Helpful Report

Posted 7 months ago

Thank you, Catherine! We're thrilled to hear you love it and had an excellent experience with our customer support. Enjoy your warm floors!

Posted 7 months ago

“This company is very helpful every time I call. Their prices are good and they stock a lot of their items. Shipping is fast as well.”

Helpful Report

Posted 7 months ago

Thank you, Rich! We're so glad to hear you've had great experiences with our team, found our prices competitive, and appreciated our fast shipping.

Posted 7 months ago

“The peel and stick mats are the bomb! Great addition to the system. I have installed the Ditra-Heat system in 4 bathrooms and counting and each time gets a little easier. Delivery was quick and everything came as ordered. I have one more large master bathroom to install with the Ditra-Heat system and I will be ordering it from WarmYourFloors. Happy wife, happy life. She loves the heated floors in our bathrooms and I get to be the hero that installs them.”

Helpful Report

Posted 7 months ago

Thank you, John! We're thrilled to hear how much you and your wife are enjoying the Ditra-Heat system and that the peel-and-stick mats have been a game-changer for your installations. It's awesome that you're the hero behind those warm bathroom floors! We look forward to helping you with your next project—happy wife, happy life indeed!

Posted 7 months ago

“Received the thermostat in a timely manner, easy to install. Our master bath floor is warm again.”

Helpful Report

Posted 7 months ago

Thank you, Linda! We're so glad your thermostat arrived quickly and was easy to install. Enjoy the warmth of your master bath floor!

Posted 7 months ago

“Helpful and expedient service!”

Helpful Report

Posted 7 months ago

Thank you, Joseph! We're thrilled to hear you found our service helpful and efficient. We appreciate your support!

Posted 7 months ago

“They answered my questions quickly and the programmable thermostat arrived as expected.”

Helpful Report

Posted 7 months ago

Thank you, Hal! We're happy to hear your questions were answered promptly and that your programmable thermostat arrived as expected.

Posted 7 months ago

“It was a replacement for a 16 foot that died after 9 years. Order is easy, delivered on time and it works great!”

Helpful Report

Posted 7 months ago

Thank you, James! We're glad to hear the replacement process was easy, delivery was on time, and everything is working great. Enjoy those warm floors!

Posted 7 months ago

WarmYourFloor.com is rated 4.8 based on 2,278 reviews