WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,286 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Warm Your Floor staff are responsive, efficient, and congenial. They do what they say they will do, and their projections about product delivery are accurate. It is a pleasure to work with them.”

Helpful Report

Posted 9 months ago

Thank you, Susan! We truly appreciate your kind words and are thrilled to hear that our team delivered a responsive and efficient experience. It’s always a pleasure to assist you, and we look forward to helping you again in the future!

Posted 9 months ago

“It is wonderful to have our heated floor working Asian. This thermostat is a huge improvement over the old one”

Helpful Report

Posted 9 months ago

Thank you for your feedback, Kim! We're so glad to hear your heated floor is back up and running and that you're enjoying the upgraded thermostat. It’s great knowing it’s made such a positive difference!

Posted 9 months ago

“I was able to find the replacement thermostat I wanted on the website, select it and you sent it to me as expected. It was easy to install my self with the instructions. My new thermostat is now working great. I like how it will work on a schedule or if I just turn it on manually, it controls the temperature of the floor to my desired setpoint. Great thermostat!”

Helpful Report

Posted 10 months ago

Thank you, Douglas! We’re thrilled to hear you found the replacement thermostat easily and that installation was a breeze with the provided instructions. It’s great to know the thermostat is working perfectly and giving you the flexibility to schedule or manually control the temperature. Enjoy the warm floors!

Posted 9 months ago

“I can't really coment on the website since I called on the phone and was transfered to sales who were quite helpful and provided great service. The Foor is working great now the controller actually sends power to the heating Elements. Ralph Brandon”

Helpful Report

Posted 10 months ago

Thank you, Ralph! We're so glad to hear our sales team provided great service and was able to assist you over the phone. It's fantastic that your floor is working perfectly now—enjoy those warm floors!

Posted 9 months ago

“Good quick service very knowledgeable on getting the correct controller Shipped priority mail receit the controiller in 3 days”

Helpful Report

Posted 10 months ago

Thank you, John! We're glad to hear you had quick service and that our team was able to help you find the right controller. It’s great to know it arrived promptly—enjoy!

Posted 9 months ago

“It is a complicated product but very good. We have installed many of them. The best part is they are super fast on delivery, only a couple days. PS do NOT cut the wire to length”

Helpful Report

Posted 10 months ago

Thank you, Shawn! We’re thrilled to hear the product has been reliable for your installations and that our delivery speed met your expectations.

Posted 10 months ago

“Someone always answers the phone, and fast and friendly service. Also very knowlegeable!”

Helpful Report

Posted 10 months ago

Thank you, Luke! We’re so glad to hear you’ve had quick, friendly, and knowledgeable service every time. We’re always here to help!

Posted 10 months ago

“All we needed was the thermostat to get our floors working again. Hopefully the next one will last longer than 8 years. If not, we’ll purchase another one.”

Helpful Report

Posted 10 months ago

Thank you, David! We're glad the thermostat got your floors back up and running, and we hope this one serves you well for many years to come. If you ever need another, we’ll be here to help!

Posted 10 months ago

“Extensive selection and very competitive pricing. Website is fairly easy to navigate, and the packaging was well organized to protect the one sensitive component.”

Helpful Report

Posted 10 months ago

Thank you, Christopher! We're thrilled to hear that our selection, pricing, and careful packaging met your expectations. It’s great to know the website was easy to navigate as well—thanks for your feedback!

Posted 10 months ago

“Was recommended to this store by a Schulter representative who said they keep the things I needed for our bath floor heating unit. Ran over that day and picked it all up. So convenient and they had exactly what we needed. The staff person was friendly and knowledgeable. Great place!”

Helpful Report

Posted 10 months ago

Thank you, Brad! We're delighted to hear that we had everything you needed for your bath floor heating and that our team could provide a friendly, knowledgeable experience. We appreciate the recommendation from Schluter and are glad we could make your project more convenient!

Posted 10 months ago

“Very easy to install and performs well for LVP flooring. I was a little disappointed that there are two temperature sensors and there is no discussion about how to connect them. It's not obvious that one is purely a spare. But otherwise I'm very happy with the product and the online customer service.”

Helpful Report

Posted 10 months ago

Thank you for your feedback, Thomas! We're glad to hear installation was easy and that it’s performing well with your LVP flooring. We appreciate your note about the temperature sensors and will work to make that detail clearer—your insights help us improve.

Posted 10 months ago

“Product arrived as advertised. Fast shipping.”

Helpful Report

Posted 10 months ago

Thank you, Darren! We're happy to hear your order arrived quickly and just as expected. We appreciate your feedback!

Posted 10 months ago

“Works perfectly! Easy to install and program.”

Helpful Report

Posted 10 months ago

Thank you, Larry! We're so glad to hear it was easy to install and program—and that it’s working perfectly for you. Enjoy those warm floors!

Posted 10 months ago

“I've been using WarmYourFloor now for several years. The service and technical support is excellent and the products state-of-the-art. I do not shop around when I know, WarmYourFloor has the solution I am looking for.”

Helpful Report

Posted 10 months ago

Thank you so much, Karin! We’re honored to have earned your trust over the years and thrilled to hear that our service, support, and products have consistently met your expectations. Knowing we're your go-to for floor-warming solutions means a lot to us!

Posted 10 months ago

“The order and delivery went very smooth. I asked WarmYourFloor to review my drawing so I was sure to be ordering the correct materials, and quantity. The only thing I wish I would have had was a drawing that included the estimated location of the warm wire as projected by WarmYourFloor. It took a little bit of trial and error to make sure I laid the wire appropriately for the length of cable provided. So far, just two days in, and we really like the floor.”

Helpful Report

Posted 10 months ago

Thank you for your thoughtful feedback, Bob! We’re glad to hear the order and delivery process went smoothly and that our team could assist with your drawing review. Enjoy your warm floor!

Posted 10 months ago

“Easy transaction. My order was promptly processed.”

Helpful Report

Posted 10 months ago

Thank you, William! We're glad to hear the transaction was smooth and your order was processed quickly. We appreciate your support!

Posted 10 months ago

“After reviewing the multitude of both local and online companies that offer floor warming products I found "warmyourfloor" to offer the widest selection and the best prices, not to mention all the online support, tools and information available to help your vision become a reality. The icing on the cake was their super quick fulfillment and shipment of my order. Very satisfied, highly recommend.”

Helpful Report

Posted 10 months ago

Thank you so much, Chuck! We’re thrilled to hear that our wide selection, pricing, and online support made your experience a great one. Knowing we could help bring your vision to life and deliver quickly is the best feedback we could hope for—thank you for the high recommendation!

Posted 10 months ago

“Replaced my thermostat control pad that had quit and been discontinued with the new model . 10 minute change out and we are warming the bath tile floor again. Great looking display and easy to program. Much better than the old model it replaced.”

Helpful Report

Posted 10 months ago

Thank you, Alan! We're thrilled to hear the new thermostat was a quick and easy swap and that you're enjoying the updated display and features. It’s great knowing your bath tile floor is warm and cozy again!

Posted 10 months ago

“I called customer support to figure out what was wrong with my system that was not working. They quickly diagnosed the problem and four days I had a replacement in the mail and now I have a very happy wife. No cold feet at 2am.”

Helpful Report

Posted 10 months ago

Thank you, Joseph! We're so glad our customer support team could quickly diagnose the issue and get a replacement to you in no time. It's great to hear your system is up and running smoothly again—and that no one’s dealing with cold feet at 2 a.m.!

Posted 10 months ago

“Was a really great experience! Live help that were knowledgeable, helpful and nice. Excellent customer service!”

Helpful Report

Posted 10 months ago

Thank you so much for your kind words! We're delighted to hear that our live support team made your experience a great one. Providing knowledgeable and friendly service is always our goal—thanks for letting us know we hit the mark!

Posted 10 months ago

WarmYourFloor.com is rated 4.8 based on 2,286 reviews