WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,271 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

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“Easy transaction. My order was promptly processed.”

Helpful Report

Posted 7 months ago

Thank you, William! We're glad to hear the transaction was smooth and your order was processed quickly. We appreciate your support!

Posted 7 months ago

“After reviewing the multitude of both local and online companies that offer floor warming products I found "warmyourfloor" to offer the widest selection and the best prices, not to mention all the online support, tools and information available to help your vision become a reality. The icing on the cake was their super quick fulfillment and shipment of my order. Very satisfied, highly recommend.”

Helpful Report

Posted 7 months ago

Thank you so much, Chuck! We’re thrilled to hear that our wide selection, pricing, and online support made your experience a great one. Knowing we could help bring your vision to life and deliver quickly is the best feedback we could hope for—thank you for the high recommendation!

Posted 7 months ago

“Replaced my thermostat control pad that had quit and been discontinued with the new model . 10 minute change out and we are warming the bath tile floor again. Great looking display and easy to program. Much better than the old model it replaced.”

Helpful Report

Posted 7 months ago

Thank you, Alan! We're thrilled to hear the new thermostat was a quick and easy swap and that you're enjoying the updated display and features. It’s great knowing your bath tile floor is warm and cozy again!

Posted 7 months ago

“I called customer support to figure out what was wrong with my system that was not working. They quickly diagnosed the problem and four days I had a replacement in the mail and now I have a very happy wife. No cold feet at 2am.”

Helpful Report

Posted 7 months ago

Thank you, Joseph! We're so glad our customer support team could quickly diagnose the issue and get a replacement to you in no time. It's great to hear your system is up and running smoothly again—and that no one’s dealing with cold feet at 2 a.m.!

Posted 7 months ago

“Was a really great experience! Live help that were knowledgeable, helpful and nice. Excellent customer service!”

Helpful Report

Posted 7 months ago

Thank you so much for your kind words! We're delighted to hear that our live support team made your experience a great one. Providing knowledgeable and friendly service is always our goal—thanks for letting us know we hit the mark!

Posted 7 months ago

“Does not "heat", but it does "warm". Would like warm-er.”

Helpful Report

Posted 7 months ago

“Arrived quickly, very easy to install. Very happy customer!”

Helpful Report

Posted 7 months ago

Thank you, Lisa! We’re thrilled to hear your order arrived quickly and that installation was a breeze. It’s wonderful to have you as a happy customer!

Posted 7 months ago

“Works great”

Helpful Report

Posted 7 months ago

Thank you, Michael! We’re so glad to hear it’s working well for you. Enjoy!

Posted 7 months ago

“The directions need to say remove plastic over display screen or maybe I missed it.”

Helpful Report

Posted 7 months ago

Thank you for the feedback, Russell! We appreciate you pointing that out about the display screen and will make sure to review the directions to ensure it's clear. If you have any other questions, we're here to help!

Posted 7 months ago

“Customer service person was very helpful and knowledgeable. Wonderful experience. Had my new replacement thermostat in days, easily installed it myself (as the customer service rep assured me I could), and am now ready for winter.”

Helpful Report

Posted 7 months ago

Thank you for your kind words! We're thrilled to hear that our customer service team was helpful and that you received your replacement thermostat quickly. It's great to know you were able to install it easily and are now prepared for winter! Stay warm 🙂❄️

Posted 7 months ago

“So far I am very happy with the service - delivery and installation. The job is not complete yet”

Helpful Report

Posted 7 months ago

Thank you for your feedback, Lynn! We're happy to hear you're pleased with the service, delivery, and installation experience so far. If you need anything from our end as the job progresses, don't hesitate to reach out!

Posted 7 months ago

“Gret buying experenice. Agent (texting) wasvery helpful.... Great price and quick shipping too....”

Helpful Report

Posted 7 months ago

Thank you for your review, David! We're thrilled to hear you had a great buying experience and that our agent was helpful during the process. It's wonderful to know you enjoyed the price and quick shipping as well!

Posted 7 months ago

“this thermostat replace a cheaper one from another company, not cheap but far better”

Helpful Report

Posted 7 months ago

Thank you for your review, Jebediah! We're glad to hear that our thermostat exceeded your expectations and provided a noticeable improvement in quality. We appreciate you choosing our product and hope it continues to serve you well!

Posted 7 months ago

“Just what I ordered Got here quickly”

Helpful Report

Posted 7 months ago

Thanks, Kirk! We're happy to hear that your order arrived quickly and was just what you needed. Enjoy those warm floors!

Posted 7 months ago

“Our existing floor thermostat went out and we ordered a new one. It is fantastic and easy to install. We are so happy to have our warm floors back!!”

Helpful Report

Posted 7 months ago

Thank you, Kristen! We're so glad to hear that the new thermostat was easy to install and that you're enjoying your warm floors again.

Posted 7 months ago

“Great price and quick delivery”

Helpful Report

Posted 7 months ago

Thank you, Dave! We're happy to hear you enjoyed the great price and quick delivery, and we appreciate your support!

Posted 7 months ago

“Thermostat installed easily and works. Only problem is it has the wrong time by one hour .. I don't think the DST setting is working? Please contact me to fix : razoon@verizon.net or 301-942-7488 (landline)”

Helpful Report

Posted 8 months ago

Hi Robert, Thank you for your review, we appreciate your feedback! It was nice speaking with you Friday and we just wanted to check in and make sure the time is working properly now. Feel free to reach out to us at 866-558-3369 to check! Warm Regards, Warm Your Floor

Posted 7 months ago

“Sourced the website to find sizing answers for our small bathroom project. The total square foot age of the room is 64 square feet but the heated area is only about 18 to 20 square feet. I found it difficult to determine the proper length of cable to purchase. I had to go to another website to find a length matrix for the cable. Everyone told me to buy shorter, not longer, so that's what I did. I'm waiting for other trades to complete their work and then the tile setter can put the Ditra-heat down. We'll keep our fingers crossed.”

Helpful Report

Posted 8 months ago

Hi Terry, Thanks for the review! We apologize if sizing was confusing, we have pre-built kits for ease of ordering, but not every size will be right for each project so we have all products that you can order individually, like you ordered. We also have a free quoting service if you're unsure of which size to purchase. Feel free to give us a call at 866-558-3369 before installation because once the cable is unspooled we aren't able to return or exchange sizes since it's considered a "used" cable at that point, and we want to make sure you get the right system for your project. Thank you, Terry! Warm Regards, Warm Your Floor

Posted 8 months ago

“easy to find what i was looking for order shipped quicklly”

Helpful Report

Posted 8 months ago

Thank you so much for your review, James! We're glad to hear you found what you were looking for easily and that your order shipped quickly. Providing a smooth and efficient shopping experience is always our goal, and it's wonderful to know we delivered that for you.

Posted 8 months ago

“One cable & one mat DIY bath remodels with WarmYourFloor were easy to do with good instructions & beautiful results. The 1st was 10 years ago & the thermostat popped up a message saying it’s useful GFCI life was over. My call to order a replacement was quick & easy & the thermostat arrived in a few days. Again, good instructions made disconnecting the old & installing the new unit simple. Good products & people.”

Helpful Report

Posted 8 months ago

Thank you for your detailed review! We're thrilled to hear that your DIY bath remodels with our products were not only easy to complete but have stood the test of time for over 10 years. We truly appreciate your kind words about our products and team.

Posted 8 months ago

WarmYourFloor.com is rated 4.8 based on 2,271 reviews