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WarmYourFloor.com Reviews

4.8 Rating 2,081 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

4.8

Based on 2,081 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 15th June 2023

WarmYourFloor.com 5 star review on 15th June 2023

WarmYourFloor.com 5 star review on 15th May 2023

WarmYourFloor.com 5 star review on 15th May 2023

WarmYourFloor.com 5 star review on 23rd April 2023

48

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The NuHeat local distributor that was recommended on my first call was a bust....but when I called back I was directed to warmyourfloor.Com everything was smooth sailing!”

Posted 7 months ago

Thank you for giving us a call Margaret. We are glad to assist and answer any questions. We are glad everything went smoothly!

Posted 7 months ago

“I am a DIY'r so I was relying on your staff for professional advice, specifically on the proper amount of material to order. Unfortunately, the recommendations and the resulting order were incorrect and added unneeded headaches and numerous runs to the store.”

Posted 7 months ago

“I could not have asked for more. I had 4 different kinds of Nuheat thermostat controls, on 4 heated floors, dating back 20 years. warmyourfloor had ALL the technical information on the 4 discontinued controls enabling my electrician to confidently install an nVent Signature control. The older controls suffered from nascent programming and weak backlit displays. These new controls have bright displays and simple programming. Thank you!!!”

Posted 7 months ago

Thank you for sharing, Craig. We appreciate the detailed feedback with replacing your outdated thermostats to newer versions. We are glad to hear you're enjoying them!

Posted 7 months ago

“Delivery was fast”

Posted 7 months ago

Thank you Teresa for sharing about our fast shipping!

Posted 7 months ago

“Good product, shipped on time, all working as expected, good customer service”

Posted 7 months ago

Thank you Scott for sharing! We are glad to hear all is working well and we were able to support you through this process.

Posted 7 months ago

“New thermostats came in a timely manner and our floors work again!”

Posted 7 months ago

Thank you for your review Jeffrey! We appreciate the feedback on the fast shipping and are glad to hear everything is in working order again.

Posted 7 months ago

“Great experience. Went with the 240V 240SQF option, which was 2 spools of warm wire to run. Had a few questions when I ordered as it was the MA tax free weekend. Folks at WYF were able to help and accomodate the tax credit. Had a few questions on the install and again, very prompt in getting back to me. Install wet well, all the items in the kit were included and took me 5 hours to lay out all the floor from start to finish (obviously not including sub floor prep and final tile install). We have been using it the past few days on the cool mornings in our 3 season room. Works great. Dogs love it! Highly recommend.”

Posted 8 months ago

Thank you for sharing Roland! We love talking to our customers to make sure they have all their questions answered. Enjoy those warm floors!

Posted 8 months ago

“Purchase online was easy and delivery for 10’ x 30” mat and thermostat timely.”

Posted 8 months ago

Thank you for sharing! We are glad to hear your experience was a positive and timely.

Posted 8 months ago

“Everything arrived safely, but took longer than say, Amazon, etc.”

Posted 8 months ago

Thank you for sharing Jason. We appreciate the feedback.

Posted 8 months ago

“Very helpful, pleasant.”

Posted 8 months ago

Thank you very much for sharing! We appreciate your positive feedback.

Posted 8 months ago

“Shipping box was too small for 42” x 84” heating mat and thermostat. Electrical lead was smashed (looks intact though) and t stat box crushed as it was forced into packaging. Have not installed either yet. Hope everything works as advertised. Shipping should take better care of packaging items as it relates to 1st impressions.”

Posted 8 months ago

Thank you for sharing your experience, Michael. We will relay this to the shipping department as it seems it does not sound like our normal standard

Posted 8 months ago

“Very easy to work with and fast delivery. What more could you want.”

Posted 8 months ago

Thank you for sharing that excellent description of our service Craig. We appreciate your review!

Posted 8 months ago

“On the ball. Good service.”

Posted 9 months ago

Thank you for sharing Carl! We appreciate your review of our service.

Posted 8 months ago

“Great product and helpful service.”

Posted 9 months ago

Thank you for sharing! We appreciate the feedback on our service and products.

Posted 8 months ago

“Great customer service was very helpful. Replacement thermostat arrived in a couple of days. The thermostat is installed and working well.”

Posted 9 months ago

We are glad to hear everything is in working order again Julie. Thank you for sharing your experience!

Posted 8 months ago

“Exelent job guys.”

Posted 9 months ago

Thank you for sharing with us Adis!

Posted 8 months ago

“Great Company for all my floor warming needs...Custom options to fit any designed space!!”

Posted 9 months ago

Thank you for sharing Jason! We appreciate working with you and all your projects.

Posted 8 months ago

“I ordered my flooring mat. They called and confirmed the order and I had my package the next day. They do it right!!”

Posted 9 months ago

Thank you Jeremy for you review! We appreciate you sharing your quick delivery experience and the positive feedback.

Posted 8 months ago

“Good price. Fast delivery. Will purchase from them again.”

Posted 9 months ago

Thank you for sharing your feedback! We appreciate your review.

Posted 9 months ago

“Purchased the Home controller to replace a 15-year-old Solo controller that 'died'. The provided instructions were perfectly clear and replacement was quick. Compared to the Solo, programming is much simpler and the larger screen display can easily be read without seeking one's eyeware.”

Posted 10 months ago

Thank you for sharing, William! We are glad you are enjoying your new thermostat.

Posted 9 months ago

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WarmYourFloor.com is rated 4.8 based on 2,081 reviews