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WarmYourFloor.com Reviews

4.8 Rating 2,078 Reviews

95 %

of reviewers recommend WarmYourFloor.com

Company Reviews

4.8

Based on 2,078 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 17th December 2023

WarmYourFloor.com 5 star review on 15th June 2023

WarmYourFloor.com 5 star review on 15th June 2023

WarmYourFloor.com 5 star review on 15th May 2023

WarmYourFloor.com 5 star review on 15th May 2023

WarmYourFloor.com 5 star review on 23rd April 2023

48

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had my first issue since the installation of my floor 13 years ago and the customer service representative couldn't have been more professional and helpful. The thermostat I needed arrived within two days.”

Posted 6 months ago

Thank you Michael for sharing your experience! We are happy to support you and find the correct solution. We are here if you need anymore support to install the new thermostat and get those warm floors working again.

Posted 6 months ago

“The Warm Your Floor Team is wonderful to work with. They made time for me and also made me feel appreciated. Looking forward to working with the team again in the future.”

Posted 6 months ago

Thank you for the feedback Colin! We love working with our customers.

Posted 6 months ago

“Found exactly the missing pieces we needed and the customer support was super helpful.”

Posted 6 months ago

Thank you for sharing Teresa! We are always happy to help and are glad we found what you needed.

Posted 6 months ago

“Prompt service and delivery. Product worked as advertised and was easy to install.”

Posted 6 months ago

Thank you for sharing. We are glad everything installed properly and is working great.

Posted 6 months ago

“The order was filled quickly and the product is great so far.”

Posted 6 months ago

Thank you for sharing Elizabeth! We are glad to hear everything is working great.

Posted 6 months ago

“easy to find what i needed, easy to order, and all delivered on time.”

Posted 6 months ago

Thank you Dave for sharing your ordering experience! We are glad to hear everything was easy to find and order so your project could begin quickly.

Posted 6 months ago

“Shipped quickly and product was exactly as advertised. Working well.”

Posted 6 months ago

Thank you for sharing Jen! We are glad we were able to get the product to you quickly and everything is working well.

Posted 6 months ago

“I had a floor warming system installed in my bathroom 7 years ago. It stopped working, so I called the company to ask what could be the problem and they recommended a new thermostat, so I bought one and replaced the defective one myself. Very easy after seeing instructions on the internet.”

Posted 6 months ago

Thank you for sharing your experience William! We are glad to hear you were able to get those warm floors working again with a new thermostat.

Posted 6 months ago

“Easy fix, everything works”

Posted 6 months ago

Thank you for sharing Charles! We are glad to hear all is in working order again.

Posted 6 months ago

“It works very well. However, it had to be replaced after 3 years.”

Posted 6 months ago

“I love working with good companies. On our order, I ordered twice as much in floor heat mat as the cable would use. They checked to confirm it wasn’t an error. We are only heating part of a floor. It was accurate but I’m so glad they are considering what I’m ordering and not just processing blindly. I definitely could have calculated way wrong. Thank you!!”

Posted 6 months ago

Thank you for sharing your experience with Kim! We are always happy to help and we appreciate you sharing about our attention to detail. We want to make sure every project is completed with you in mind. Enjoy those warm floors!

Posted 6 months ago

“Quick shipping. My new thermostat works great! Easy to install.”

Posted 6 months ago

Thank you for sharing your experience with us Cory! We are glad to hear it all arrived quickly and is working great.

Posted 6 months ago

“I have two of your older models. One of them stopped working and I replaced it with the newer, much improved, Home model. I found this much easier to program. It was easy to install and the features are fantastic. I particularly like the Energy Savings selection that allows you to see how much energy is being consumed by the day, week, and month..... bonus!! I would highly recommend this product !!! Great Job!!”

Posted 7 months ago

Thank you for your review Phil! We appreciate the feedback on our units and are glad to hear you are enjoying the energy savings function. Thank you for your continued support.

Posted 6 months ago

“Received in timely manner and works great”

Posted 7 months ago

Thank you for sharing Kathleen! We are glad to hear you received your product quickly and everything is working again.

Posted 7 months ago

“No information regards the heated bathroom tiled floor was available for my recently-purchased home when the heat failed. An internet search for Warm Your Floor provided quick answers. I purchased the updated version of my failed thermostat along with a multimeter. Provided instructions were clear and the new t-stat does a wonderful job of heating the floor.”

Posted 7 months ago

Thank you for sharing with us Mary! We appreciate the review and are glad you found our website helpful with your questions. Enjoy those warm floors again!

Posted 7 months ago

“easy to install.”

Posted 7 months ago

Thank you for sharing about the ease of installation Michael!

Posted 7 months ago

“Ordered a replacement controller on line and received it within days. Unit is very easy to program.”

Posted 7 months ago

Thank you for sharing Gary! We are glad to hear you were able to get your controller programed and working.

Posted 7 months ago

“The NuHeat local distributor that was recommended on my first call was a bust....but when I called back I was directed to warmyourfloor.Com everything was smooth sailing!”

Posted 7 months ago

Thank you for giving us a call Margaret. We are glad to assist and answer any questions. We are glad everything went smoothly!

Posted 7 months ago

“I am a DIY'r so I was relying on your staff for professional advice, specifically on the proper amount of material to order. Unfortunately, the recommendations and the resulting order were incorrect and added unneeded headaches and numerous runs to the store.”

Posted 7 months ago

“I could not have asked for more. I had 4 different kinds of Nuheat thermostat controls, on 4 heated floors, dating back 20 years. warmyourfloor had ALL the technical information on the 4 discontinued controls enabling my electrician to confidently install an nVent Signature control. The older controls suffered from nascent programming and weak backlit displays. These new controls have bright displays and simple programming. Thank you!!!”

Posted 7 months ago

Thank you for sharing, Craig. We appreciate the detailed feedback with replacing your outdated thermostats to newer versions. We are glad to hear you're enjoying them!

Posted 7 months ago

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WarmYourFloor.com is rated 4.8 based on 2,078 reviews