WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,364 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,364 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service. I'm an electrical contractor and I have used Warm Your Floor a couple of times now. I will contuinue to buy from them for any furture projects.”

Helpful Report

Posted 2 months ago

We appreciate you, Scott! 👍

Posted 2 months ago

“The lady who answered the phone at your headquarters was knowledgable. Needed to upgrade 2 units as I moved into a unit with the item not working. I ordered over the phone, item arrived promptly and I have had it installed. Haven't warmed the floor yet -- but know the item is working. Thank you to your customer service rep --”

Helpful Report

Posted 2 months ago

We're so pleased to hear about your experience. Thank you so much!

Posted 2 months ago

“Every thing went perfect from ordering ( wich was a great help ) to delivery. Just got installed this morning. Thanks for the GREAT service”

Helpful Report

Posted 2 months ago

Thank you so much, Bernie! 👍

Posted 2 months ago

“Knowledge and service were excellent. Delivery was fast.”

Helpful Report

Posted 2 months ago

Thanks, Ken, it means a lot!

Posted 2 months ago

“Appears to be a great thermostat, easy to operate and works great.”

Helpful Report

Posted 2 months ago

That's awesome to hear, Ronald!

Posted 2 months ago

“Great service”

Helpful Report

Posted 2 months ago

Thanks, Mark!

Posted 2 months ago

“Replaced my old floor heat thermostat. Works very well and is easy to set up. This model did not include WiFi. Not a function that I thought was really necessary.”

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Posted 2 months ago

Thank you for sharing your experience with us -- the new thermostat looks great!

Posted 2 months ago

“I ordered a new digital thermostat late Friday. It apparently was shipped out early Monday and arrived a couple days later, faster than the original estimate. It was a small order, but handled perfectly.”

Helpful Report

Posted 2 months ago

Thanks for sharing your experience, Diana!

Posted 2 months ago

“Good price and delivered fast.”

Helpful Report

Posted 2 months ago

Glad it went smoothly for you. Thanks, John!

Posted 2 months ago

“Great products and great service. Thanks so much.”

Helpful Report

Posted 2 months ago

We're happy you're happy!

Posted 2 months ago

“The thermostat is easy to operate and does a great job of warming the floor as expected.”

Helpful Report

Posted 2 months ago

We're so glad you had a five-star experience!

Posted 2 months ago

“Quick shipping, exact replacement thermostat. Just wish NuHeat would make them last for more than 5 years.”

Helpful Report

Posted 2 months ago

We're glad to hear that you were happy with the service, Ronald!

Posted 2 months ago

“Customer service team was very helpful!”

Helpful Report

Posted 3 months ago

Thank you for sharing your five-star experience with us, David!

Posted 2 months ago

“Matthew made the process very easy”

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Posted 3 months ago

We're glad to hear it!

Posted 2 months ago

“Best customer service experience”

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Posted 3 months ago

That means a lot, David! It's easy to provide great customer service when we have great customers like you.

Posted 2 months ago

“Great service!”

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Posted 3 months ago

Thanks, Jaime!

Posted 2 months ago

“Floor heating cable shipped quickly and arrived in great shape. I tested the cable upon arrival and it matched factory specs.”

Helpful Report

Posted 3 months ago

Happy to hear that everything went smoothly for you, Michael!

Posted 2 months ago

“Service has been excellent to date. We haven't installed the new thermostat so far...”

Helpful Report

Posted 4 months ago

It's great to hear you've had an excellent experience with us, Ralph! We know the thermostat install will be a breeze, but you know where to find us if you run into any trouble.

Posted 4 months ago

“Part came in less time than expected - appreciate the expediency.”

Helpful Report

Posted 4 months ago

Thanks, Jen! We're glad to hear your part arrived ahead of schedule. Appreciate your feedback—enjoy those warm floors!

Posted 4 months ago

“My original programmable thermostat lasted 14 years. Now retired I wanted a simple up/down thermostat. I called, asked for a replacement that would meet my simple needs, ordered and received it three days later. I replaced it and it works beautifully. Thank you Krista of Warm Floors!”

Helpful Report

Posted 4 months ago

Thanks for the thoughtful review, Daniel! We're glad you found a thermostat that fits your needs and that everything went smoothly. Krista will be happy to hear your kind words. Enjoy those warm floors!

Posted 4 months ago

WarmYourFloor.com is rated 4.8 based on 2,364 reviews