WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,281 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,281 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience. We ordered the material for the job and it was sent out as scheduled. Received updates on delivery once it shipped and it arrived on schedule.”

Helpful Report

Posted 2 years ago

Thank you so much for sharing about your experience Diane! We are happy the process was smooth.

Posted 2 years ago

“Excellent customer service”

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Posted 3 years ago

Jack, thank you for sharing about our customer service!

Posted 2 years ago

“Came on time and was the perfect fit! great customer experience”

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Posted 3 years ago

Thank you Justin for sharing! We are proud our customer service was helpful.

Posted 2 years ago

“WarmYourFloor had the size heating mat I was looking for in addition to all the accessories I needed to do my floor.”

WarmYourFloor.com 5 star review on 8th August 2022

Helpful Report

Posted 3 years ago

We are glad to hear we had everything you needed for your project. Thank you for taking the time to share Mark! Enjoy those floors!

Posted 3 years ago

“Great customer service!!!!”

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Posted 3 years ago

Thank you for sharing about our excellent customer service!

Posted 3 years ago

“The complete kit was everything you need. Very easy installation. And ease of use. Love this.”

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Posted 3 years ago

We are happy you had everything you needed for your project Brian! Thank you for sharing!

Posted 3 years ago

“Easy & helpful”

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Posted 3 years ago

Always happy to help Josh! Thank you for sharing!

Posted 3 years ago

“Great product and service”

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Posted 3 years ago

Thank you for sharing Dennis!

Posted 3 years ago

“Great service, fast shipping, very reliable !”

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Posted 3 years ago

Maik, thank you for sharing your experince! We appreciate it.

Posted 3 years ago

“Easy to use quick delivery customer service was good”

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Posted 3 years ago

Thank you Caleb for sharing!

Posted 3 years ago

“Good Job! Thanks!”

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Posted 3 years ago

Thank you for sharing Craig!

Posted 3 years ago

“I called by phone to verify the correct product before ordering. The employee answering my questions and giving advice was very pleasant to work with.”

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Posted 3 years ago

Scott, thank you for sharing your experience! We appreciate the feedback.

Posted 3 years ago

“Phone call to resolve an issue made all the difference”

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Posted 3 years ago

Thank you Thorsteinn for reaching out! We are always happy to assist with projects.

Posted 3 years ago

“The products arrived quickly as ordered. I have yet to install but I'm looking forward to my install.”

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Posted 3 years ago

Thank you Stephen for sharing about the quick delivery! Please reach out to us if you have any issues during the installation, we are here!

Posted 3 years ago

“Everyone is always helpful and on their Game.”

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Posted 3 years ago

Thank you John for sharing! We appreciate the feedback on our staff and service.

Posted 3 years ago

“Easy to find what I needed from NuHeat. Easy to order. Good prices.”

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Posted 3 years ago

Thank you for sharing your experience Mark! We are glad you were satisfied with getting what you needed for your project.

Posted 3 years ago

“Products were delivered in a timely manner. Pre-sales and post-sales support were excellent and everyone was super friendly to deal with.”

Helpful Report

Posted 3 years ago

Michael, We do not have any call logs from you after you made your purchase. It appears you contacted the manufacture's support team which is a separate company. If you have any questions you can contact us at 866-558-3369.

Posted 3 years ago

“Support was outstanding. I got the wiring wrong initially. When I called a "real" person answered, had me photograph my installation, then called back promptly with suggested (and correct) wiring. This is world-class handling of the customer.”

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Posted 3 years ago

Thank you so much for sharing Charles! We are glad we were able to help you get the wiring correct and the project completed.

Posted 3 years ago

“Excellent work”

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Posted 3 years ago

Thank you Gary!

Posted 3 years ago

“They quickly processed my order for a new thermostat and I received it in a few days. It was a pleasure dealing with them.”

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Posted 3 years ago

We had a pleasure working with you too, George! Thank you for sharing!

Posted 3 years ago

WarmYourFloor.com is rated 4.8 based on 2,281 reviews