WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.80

4.8 Rating 2,364 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,364 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 2nd October 2025

Richard M

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Replacement for my old thermostat worked perfectly.”

Helpful Report

Posted 2 years ago

Thank you for sharing Evan! We are glad to hear the replacement is working well.

Posted 2 years ago

“Great customer service, items in stock, and quick delivery”

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Posted 2 years ago

Thank you for your review Paula! We are always happy to help and we are glad to hear you received your order quickly.

Posted 2 years ago

“Replacement control works great. It’s good to have a warm floor as winter approaches!”

Helpful Report

Posted 2 years ago

That is great news, Dallas! We are glad to hear your floors are warm again just in time for Winter.

Posted 2 years ago

“I had my first issue since the installation of my floor 13 years ago and the customer service representative couldn't have been more professional and helpful. The thermostat I needed arrived within two days.”

Helpful Report

Posted 2 years ago

Thank you Michael for sharing your experience! We are happy to support you and find the correct solution. We are here if you need anymore support to install the new thermostat and get those warm floors working again.

Posted 2 years ago

“The Warm Your Floor Team is wonderful to work with. They made time for me and also made me feel appreciated. Looking forward to working with the team again in the future.”

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Posted 2 years ago

Thank you for the feedback Colin! We love working with our customers.

Posted 2 years ago

“Found exactly the missing pieces we needed and the customer support was super helpful.”

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Posted 2 years ago

Thank you for sharing Teresa! We are always happy to help and are glad we found what you needed.

Posted 2 years ago

“The order was filled quickly and the product is great so far.”

Helpful Report

Posted 2 years ago

Thank you for sharing Elizabeth! We are glad to hear everything is working great.

Posted 2 years ago

“easy to find what i needed, easy to order, and all delivered on time.”

Helpful Report

Posted 2 years ago

Thank you Dave for sharing your ordering experience! We are glad to hear everything was easy to find and order so your project could begin quickly.

Posted 2 years ago

“Shipped quickly and product was exactly as advertised. Working well.”

Helpful Report

Posted 2 years ago

Thank you for sharing Jen! We are glad we were able to get the product to you quickly and everything is working well.

Posted 2 years ago

“I had a floor warming system installed in my bathroom 7 years ago. It stopped working, so I called the company to ask what could be the problem and they recommended a new thermostat, so I bought one and replaced the defective one myself. Very easy after seeing instructions on the internet.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience William! We are glad to hear you were able to get those warm floors working again with a new thermostat.

Posted 2 years ago

“Easy fix, everything works”

Helpful Report

Posted 2 years ago

Thank you for sharing Charles! We are glad to hear all is in working order again.

Posted 2 years ago

“I love working with good companies. On our order, I ordered twice as much in floor heat mat as the cable would use. They checked to confirm it wasn’t an error. We are only heating part of a floor. It was accurate but I’m so glad they are considering what I’m ordering and not just processing blindly. I definitely could have calculated way wrong. Thank you!!”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience with Kim! We are always happy to help and we appreciate you sharing about our attention to detail. We want to make sure every project is completed with you in mind. Enjoy those warm floors!

Posted 2 years ago

“Quick shipping. My new thermostat works great! Easy to install.”

Helpful Report

Posted 2 years ago

Thank you for sharing your experience with us Cory! We are glad to hear it all arrived quickly and is working great.

Posted 2 years ago

“I have two of your older models. One of them stopped working and I replaced it with the newer, much improved, Home model. I found this much easier to program. It was easy to install and the features are fantastic. I particularly like the Energy Savings selection that allows you to see how much energy is being consumed by the day, week, and month..... bonus!! I would highly recommend this product !!! Great Job!!”

Helpful Report

Posted 2 years ago

Thank you for your review Phil! We appreciate the feedback on our units and are glad to hear you are enjoying the energy savings function. Thank you for your continued support.

Posted 2 years ago

“Received in timely manner and works great”

Helpful Report

Posted 2 years ago

Thank you for sharing Kathleen! We are glad to hear you received your product quickly and everything is working again.

Posted 2 years ago

“No information regards the heated bathroom tiled floor was available for my recently-purchased home when the heat failed. An internet search for Warm Your Floor provided quick answers. I purchased the updated version of my failed thermostat along with a multimeter. Provided instructions were clear and the new t-stat does a wonderful job of heating the floor.”

Helpful Report

Posted 2 years ago

Thank you for sharing with us Mary! We appreciate the review and are glad you found our website helpful with your questions. Enjoy those warm floors again!

Posted 2 years ago

“easy to install.”

Helpful Report

Posted 2 years ago

Thank you for sharing about the ease of installation Michael!

Posted 2 years ago

“Ordered a replacement controller on line and received it within days. Unit is very easy to program.”

Helpful Report

Posted 2 years ago

Thank you for sharing Gary! We are glad to hear you were able to get your controller programed and working.

Posted 2 years ago

“The NuHeat local distributor that was recommended on my first call was a bust....but when I called back I was directed to warmyourfloor.Com everything was smooth sailing!”

Helpful Report

Posted 2 years ago

Thank you for giving us a call Margaret. We are glad to assist and answer any questions. We are glad everything went smoothly!

Posted 2 years ago

“I could not have asked for more. I had 4 different kinds of Nuheat thermostat controls, on 4 heated floors, dating back 20 years. warmyourfloor had ALL the technical information on the 4 discontinued controls enabling my electrician to confidently install an nVent Signature control. The older controls suffered from nascent programming and weak backlit displays. These new controls have bright displays and simple programming. Thank you!!!”

Helpful Report

Posted 2 years ago

Thank you for sharing, Craig. We appreciate the detailed feedback with replacing your outdated thermostats to newer versions. We are glad to hear you're enjoying them!

Posted 2 years ago

WarmYourFloor.com is rated 4.8 based on 2,364 reviews