WarmYourFloor.com Reviews

Name: WarmYourFloor.com
Address: 20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630, LAKE FOREST
Rating: 4.79

4.8 Rating 2,281 Reviews

96 %

of reviewers recommend WarmYourFloor.com

Company Reviews

Metrics

Info

4.8

Based on 2,281 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About WarmYourFloor.com:

Warm Your Floor is the #1 Nationwide Distributor for Radiant Floor Heating Mat, Cables & Snow Melting systems.

Our focus and expertise are making your floors warm and comfortable.

Whether you need floor heating mats to heat the floor in a small or large bathroom, a kitchen, or the whole house, Warm Your Floor has a huge inventory of solutions for immediate delivery.

Visit Website

Phone:

866 558 3369

Email:

customercare@warmyourfloor.com

Location:

20918 BAKE PKWY STE 104 LAKE FOREST, CA 92630
LAKE FOREST
92630

WarmYourFloor.com 5 star review on 4th June 2025

Mike T

WarmYourFloor.com 5 star review on 15th April 2025

Anonymous

WarmYourFloor.com 5 star review on 25th January 2025

Karen S

WarmYourFloor.com 5 star review on 12th August 2024

Charles V

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service ordered and delivered very fast. Thanks.”

Helpful Report

Posted 4 years ago

Glad we could assist!

Posted 4 years ago

“Delivery was timely and went smoothly. A huge thank you for NOT using the US Post Office. Installation was straight forward. I replace an older SunTouch thermostat - the new model is head & shoulders more user friendly and many new great features.”

Helpful Report

Posted 4 years ago

Thank you for sharing your experience, Thomas. Glad to hear you like the new thermostat!

Posted 4 years ago

“Sorry for the delay in doing this review. I just had it installed 04/27/2021. This is a replacement for an no longer available model installed December 2015. That unit's circuit board died due to overload of current (I suppose) from a severe lightening storm. This new unit is very attractive and I do like the touch screen capability to program the required settings. The floor mat works great, and so does this thermostat. I highly recommend this programable thermostat. I ordered this new 2021 unit via email. I contacted WarmYourFloor via telephone to inquire whether the 2015 model was available to purchase, but was told it no longer is available.”

Helpful Report

Posted 4 years ago

We are happy to hear the floor mat and the thermostat is working well for you! Thank you for sharing your experience.

Posted 4 years ago

“I ordered by mistake and didn't need it The order and return process was excellent. I wish more companies were like you. Thank you!”

Helpful Report

Posted 4 years ago

Glad everything worked out, Darrel!

Posted 4 years ago

“The new SunTouch thermostat is working great! Would have received it in a timely manner if Fed Ex hadn't lost it in their possession. I notified warmyourfloor.com about the lost thermostat and they immediately sent out another one. I can definitely recommend warmyourfloor.com for fair prices and excellent customer service.”

Helpful Report

Posted 4 years ago

Hi Douglas - Once again, sorry FedEx lost the order! But we are glad we were able to send out another one in a timely manner. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Good replacement for old WarmYourFloor thermostat.”

Helpful Report

Posted 4 years ago

Hi Richard - Glad you found a replacement that worked well for you! Warm Wishes, Warm Your Floor

Posted 4 years ago

“I didn't do the install but my men did and they were very impressed with how well and easy the cables went in. I can't review installing the mat, however, because we did not do that part.”

Helpful Report

Posted 4 years ago

Hi Laura - Great to hear the install of the cables was easy for your helpers! Please let us know if you have any questions about the installation of the mat. Warm Wishes, Warm Your Floor

Posted 4 years ago

“I am a remodeling contractor and I have been installing heated floors for many years now. It used to be difficult and expensive but Warm Floors makes it easy and affordable and their tech help is really responsive. I buy several a year and always from Warm Floor.”

Helpful Report

Posted 4 years ago

Hi Mark - Thank you for those kind words. It is our pleasure to make the process easy as possible and affordable. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Since I was replacing a programmable thermostat, the installation was quite easy. Swapped out wire-for-wire and in 10 minutes, all was good. Love the simplicity of this thermostat as does the wife.”

Helpful Report

Posted 4 years ago

Hi Paul - Thank you for sharing your experience with your new thermostat! We love when the product works easily for everyone. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Everything worked out very well. Love the warm floors.”

Helpful Report

Posted 4 years ago

Hi there - We are so glad to hear you are loving your warm floors. Enjoy! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Great customer service”

Helpful Report

Posted 4 years ago

Hi Ryan - Thank you for sharing your experience! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Excellent timing in received it on time.”

Helpful Report

Posted 4 years ago

Hi Cisneros - We love to hear that! Warm Wishes, Warm Your Floor

Posted 4 years ago

“We have two WarmYour Floors thermostats. They work perfectly. We had a problem (ours) with installation. Tech support was easy to reach and walked us through it in a minute. Highly recommend!”

Helpful Report

Posted 4 years ago

Hi Stefanie - Glad we could help walk you through some tech issues. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Prompt and accurate delivery. I haven’t opened the boxes yet. Enjoyed the websites ease of use. Enjoyed the call to adjust order.”

Helpful Report

Posted 4 years ago

Hi John - Enjoying a customer service call is very exciting to us! Please let us know if you have any questions once you open the boxes. Warm Wishes, Warm Your Floor

Posted 4 years ago

“The staff member with whom I spoke was knowledgeable and friendly without being pushy and the speedy delivery was excellent.”

Helpful Report

Posted 4 years ago

Hi Evelyn - Happy to hear the customer support rep you worked with was helpful! Thank you for sharing. Warm Wishes, Warm Your Floor

Posted 4 years ago

“They sent our in floor heat quickly, giving us plenty of time to have it installed and not holding up our contractor.”

Helpful Report

Posted 4 years ago

Hi Douglas - Nothing is worse than holding up a contractor! Glad to hear everything was timely. Warm Wishes, Warm Your Floor

Posted 4 years ago

“Tech support was good”

Helpful Report

Posted 4 years ago

Hi William - Happy to hear customer support was able to help! Warm Wishes, Warm Your Floor

Posted 4 years ago

“Quick delivery at a competitive price!”

Helpful Report

Posted 4 years ago

Hi Robert - - Great to hear! Thank you for sharing. Warm Wishes, Warm Your Floor

Posted 4 years ago

“product arrived quickly and as described.”

Helpful Report

Posted 4 years ago

Hi there - Thank you for sharing your experience! We are glad everything went smoothly as planned. Warm Wishes, Warm Your Floor

Posted 4 years ago

“I checked in advance to make sure the product I wanted was in stock. They assured me is was and it arrived promptly thereafter, with everything in order. In these crazy times, that's good service and I appreciated it.”

Helpful Report

Posted 4 years ago

Hi Susan - You are very welcome! Please let us know if there is anything else we can help with. Warm Wishes, Warm Your Floor

Posted 4 years ago

WarmYourFloor.com is rated 4.8 based on 2,281 reviews