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Watches.com Reviews

4.5 Rating 1,495 Reviews
87 %
of reviewers recommend Watches.com
4.5
Based on 1,495 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

The watch was beautiful, but to small for my wrist so I can not wear it.
Helpful Report
Posted 4 years ago
New watch with a dead battery maybe I'll buy again maybe I won't that is not good business. Your brand new watch arrives and you can't wear it, this company has to do better
Watches.com 3 star review on 22nd March 2021
Helpful Report
Posted 4 years ago
Hey Aaron! Sorry to hear about that battery issue. We sent you an email on Monday and haven't heard back. We're happy to change the battery for you free of charge if you'd like to ship it back! Just let us know at contact@watches.com
Posted 4 years ago
The refund program is slow not that easy to navigate. Still waiting for return approval.
Helpful Report
Posted 4 years ago
Hey Susan! Thanks for the review. We're always grateful for feedback. It looks like we emailed instructions on March 2nd. Please let us know if you still do not see those. You can reach our team at contact@watches.com
Posted 4 years ago
the watch was awesome but she was broke. im waiting. i've good support but im sad. i,ve been waiting couple weeks for her. but thats life. i cant for having back!
Helpful Report
Posted 4 years ago
Hey David! Sorry about the issue with that Electricianz brand watch! Looks like our customer service team is handling it! Please reach out if you need further assistance. We want to make sure you're taken care of!
Posted 4 years ago
I have not got my watch yet. I am still waiting.
Helpful Report
Posted 4 years ago
Hey Gaurav! Looks like you received your watch already! Please note that international shipping times are posted on our shipping policy page. It can take up to 28 days, depending on the country and customs office. Please let us know how you like your watch and we are grateful for your support!
Posted 4 years ago
Smaller than viewed. Band keeps unlatching.
Helpful Report
Posted 4 years ago
Hey Sandra! Sorry to hear about the issue with the Timex band! We'd be happy to help with the return. You can process a return on the website directly or email our customer service team at contact@watches.com. We definitely want to make sure you're satisfied with that purchase!
Posted 4 years ago
Watches.com is rated 4.5 based on 1,495 reviews