Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.46

4.5 Rating 1,502 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,502 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

253

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i love watches. next one i get is the devon tred 1”

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Posted 3 years ago

“Montre hybride originale mi-analogique mi-digitale, très bon vendeur bonne communication”

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Posted 3 years ago

“Quality timepieces at great prices, orders filled and shipped promptly and customer service is always easy to reach. That’s why I order my watches from Watches.com”

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Posted 3 years ago

“Watches are sleek,unique and very fashionable”

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Posted 3 years ago

“Good selection. Easy to use website. Delivered on time.”

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Posted 3 years ago

“the reason for the very poor review is that my watch that i bought from you in december 2021 has not been derivered to me as of this date that is january 20/2022 and you would like a 5 star for your service this is not going to happen ,when my watch has been sent to switerland ,i like in canada so if you want a better review i think you should get things right before shipping the item bruce r garnett.”

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Posted 3 years ago

“Just received the watch yesterday. Took forever to get here (16 days) but ... it is absolutely amazing! The dial is gorgeous, the built seems very good and tough. Some reviewers had complaint about the size. I have a very small wrist and it still fits perfect for me! It is 15 mm thick so it is bigger than others but very comfortable to wear. This is my new everyday watch for sure! Just love it!”

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Posted 3 years ago

“Very impressed with the company. Little problem with the délivery: your service was fast and friendly. Thanks!”

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Posted 3 years ago

“Best customer service ever. Watch is perfect. 100% satisfied”

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Posted 3 years ago

“The watch I ordered came on time and it's exactly what I wanted! Very satisfied with both the site and the service.”

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Posted 3 years ago

“Watch is beautiful”

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Posted 3 years ago

“My first purchase on .watches. was in 2021 I have purchased more from them since. Great timepieces and great prices. I will continue to be a customer. R. Hall......”

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Posted 3 years ago

“Everything went fine, thanks.”

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Posted 3 years ago

“Very Happy with the Szanto Big Aviator. I received the order quickly all the way to Australia. Thank you very much.”

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Posted 3 years ago

“I'm not much of a collector, and most of my watches are the basic Swiss and Japanese classics that lots of people have -- Speedmaster, Explorer, Monaco, Khaki, SKX, Cocktail Time, and so on. Watches.com is a great place to break up the tedium of a conservative rotation. The store helped me discover brands like Mr. Jones, Mondaine, and Projects, putting some colorful conversation pieces on my wrist (along with friends and family -- it's a great place for Christmas and birthday gifts). Always very decent pricing, excellent shipping and delivery, and no hassle returns.”

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Posted 3 years ago

“Lovely, Classic watch that my mother loves. Quality Crystal face and leather band.”

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Posted 3 years ago

“I bought a spinnaker Dumas Sahara watch and what a beauty it is . Heavy and great quality. It took about 10 days to come but it was over the Christmas time. Packing was great and the watch is lovely to wear . I was given a discount code when I ordered and saved 20% . I would use Watches .com again . Could not fault them . Thank you”

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Posted 3 years ago

“Happy with my multiple purchases from Watches.com. Everything received timely and well-packed.”

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Posted 3 years ago

“I cannot speak highly enough of my experience. My watch came in a staggeringly short amount of time, and I could not fault the watch or the experience in any way. I live in Australia, but despite the distance from the US the service was incredible.”

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Posted 3 years ago

“The Shinola x Burton Watch and Gift Set was beyond my wildest dreams. Just an incredible gift set with a beautiful presentation. Outstanding, unique and fun. My son loves it all!”

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Posted 3 years ago

Watches.com is rated 4.5 based on 1,502 reviews