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Watches.com Reviews

4.5 Rating 1,475 Reviews
87 %
of reviewers recommend Watches.com
4.5
Based on 1,475 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

I didn't receive a shipping or tracking confirmation until the package actually arrived.
Helpful Report
Posted 1 year ago
Purchased 2 AVI-8 watches recently Excellent customer service Excellent products Lighting Fast shipping What more could you ask for?
Helpful Report
Posted 1 year ago
Has good sales, I like being able to get a 50% off coupon for some weird watch every now and then, that is how I have gotten most of my Xeric's
Watches.com 5 star review on 4th October 2023
Helpful Report
Posted 1 year ago
Simple amazing service
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Posted 1 year ago
Cool shop to buy obscure watches.
Helpful Report
Posted 1 year ago
Delivery was prompt and packaging was good.
Helpful Report
Posted 1 year ago
I needed a good knock around watch and liked the design. Only wish it was slightly larger. Other that that I'm happy.
Helpful Report
Posted 1 year ago
Watch arrived without crown
Helpful Report
Posted 1 year ago
Good communication, fast shipping and watches were as described.
Helpful Report
Posted 1 year ago
I recently purchased a Nasa Automatic Divers Watch. What a great piece! With a Japanese movement and a very bright Super Lumi Nova coating, which makes visibility in the dark an easy task. Altogether a great looking and functioning watch.
Watches.com 5 star review on 28th September 2023 Watches.com 5 star review on 28th September 2023 Watches.com 5 star review on 28th September 2023
Helpful Report
Posted 1 year ago
I received the wrong watch, I already returned the wrong watch ( which I shouldn't have sent back until I received the correct one ) Still waiting for the one I ordered. If I don't receive it soon I will dispute the charge with my credit card company.
Helpful Report
Posted 1 year ago
Easy to order arrived within a few days! Watch was everything and more than I expected
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Posted 1 year ago
Never had any problems with watches.com!!!!!!!!!
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Posted 1 year ago
Easy way to buy a watch, you can see numerous photos of each watch from various angles and the specifications are clearly set out. Watches arrive well packed and everything is as you would hope for.
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Posted 1 year ago
Great store with Wonderful watches. Very friendly.
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Posted 1 year ago
watch was good price and arrived quickly.
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Posted 1 year ago
Great watch looks and quality
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Posted 1 year ago
Purchased two watches. First one did not work. Second one did not work. Contacted your support with unsatisfactory result. Will return.
Helpful Report
Posted 1 year ago
Hey Judy, My apologies, but our team does not see any emails from you. Perhaps you had emailed Walmart Marketplace since you had purchased through them? Could you please email our customer service agents at contact@watches.com directly? We'd be happy to assist you!
Posted 1 year ago
The watch was very beautiful and a good price too. The shipping was very fast. Good service.
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Posted 1 year ago
I love this site!
Watches.com 5 star review on 13th September 2023
Helpful Report
Posted 1 year ago
Watches.com is rated 4.5 based on 1,475 reviews