Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.48

4.5 Rating 1,712 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 11th August 2026

283

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service and fast delivery of my watch. A+++ all the way!!!”

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Posted 1 year ago

“They have a great selection of watches and had the exact model I was searching for in stock. I did have to pay exactly msrp even though I found the same watch at a military PX for almost $40 cheaper just a couple of days after placing my order, so now I have two of them. Watches.com does have a great return policy, but I decided to keep one stock and mod the other. My order was shipped promptly and was well packaged.”

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Posted 1 year ago

“Though I had a slight quality issue with the watch I ordered, thethe subsequent high level of service I received, and timely response for the exchange, were exceptional.”

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Posted 1 year ago

“Great service Easy to order Love my watch!”

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Posted 1 year ago

“The watch arrived in good time here in England and was well-packaged. It has been a good experience to do business with watches.com”

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Posted 1 year ago

“Excellent on-line store with outstanding customer service.”

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Posted 1 year ago

“Excellent service and prices”

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Posted 1 year ago

“I purchased the Gshock watch because of the looks and the perfect size it's very light you can barely tell you have it on also it has a 10 year battery they are also known to be very rugged and of course the fair price and quick shipping”

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Posted 1 year ago

“Good store they stand by their word of taking care of people WHO buy from them”

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Posted 1 year ago

“Great selection of watches. The specific watch I was looking for was in stock and shipped promptly.”

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Posted 2 years ago

“I'm from South East Asia so I'm pleasantly surprised at the speed of shipping. Everything went well. Watch is great!”

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Posted 2 years ago

“It was a gift and the box it came in was splendid.”

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Posted 2 years ago

“Great Watch ! I have waited to buy this watch for a long time, I'm really glad I did.”

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Posted 2 years ago

“Love the watch. Watches.com delivered the product as promised. Excellent communication. Would buy from them again.”

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Posted 2 years ago

“Ordered a watch that is broken. Very hard to find a solution. Still unresolved after almost a week”

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Posted 2 years ago

“Awful no batteries”

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Posted 2 years ago

Hello Valerie, Thank you for your review! If an item arrived with a dead battery, please feel free to contact our customer service team and contact@watches.com. They are happy to assist you with a return and refund or replacement.

Posted 2 years ago

“I never received my $1000 watch and I'm still waiting for my refund.”

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Posted 2 years ago

Hello Jennifer, Thank you for your review! I do apologize. It looks like a member of our team has been assisting you with this. They are happy to help in the event an item is lost of missing in transit.

Posted 2 years ago

“Quick shipping, arrived well packed, no complaints!”

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Posted 2 years ago

“A wonderful store that provides a wonderful experience and secure shipping of your new favorite watch!”

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Posted 2 years ago

“First time purchase with Watches.com. And I am extremely pleased with the Xeric Vendetta II. In fact.. the watch is much better than I had expected, and at half price. Watches.com shipped it immediately and I couldn't be happier! This is my first of many transactions to come. Thank you Watches.com Thank you Xeric”

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Posted 2 years ago

Watches.com is rated 4.5 based on 1,712 reviews