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Watches.com Reviews

4.5 Rating 1,527 Reviews
87 %
of reviewers recommend Watches.com
Company Reviews Product Reviews
8,626
 Metrics Info
4.5
Based on 1,527 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Matthew K
Verified Buyer
“Amazing service. Watch was on my wrist in less than 5 days. Love the quality.”
Helpful Report
Posted 1 month ago
Igor L
Verified Buyer
“Big choice very reasonable price professionally service !!!”
Helpful Report
Posted 1 month ago
Jennifer B
Verified Buyer
“I bought this watch as a birthday gift to my boyfriend. He absolutely loved it! It arrived in a timely manner.”
Helpful Report
Posted 2 months ago
Bruce S
Verified Buyer
“The watch was brand new and perfectly wrapped up. In the past a major jewelry store sent me a repacked watch. I will never buy anything from. The watch that I wanted was delivered exactly on time. It's a great watch and I'm very happy with it and I'm already looking forward to buying another watch.”
Helpful Report
Posted 2 months ago
Robin P
Verified Buyer
“Easy ordering, delivery on time. Update from original reveiw 8-28. Much happier with watch since I added a "beads of rice strap". Bottons for changing month and day have become easier, and its now a favorite in my collection. The new strap made the watch a bit heavier, and more elegant. I tried to attach a picture below, but it looks great. Thanks Watches.com for a great deal on a cool watch. Also, I appreciate the great communication via email for this update - thanks for the reply. Rob”
Watches.com 5 star review on 6th August 2025
Helpful Report
Posted 2 months ago
Aaron B
Verified Buyer
“No fuss, no muss company. Have ordered a few watches from there, and everything went perfectly every time, even when it didn't. One of the watches I got (through no fault of Watches.com, but a manufacturer defect) had a broken spindle at where the band attaches. Not the quick release pin, but the actual arm between the watch and where that goes. Complete design/manufacturing defect. I contacted Watches, and they had a great, apologetic attitude, even though they did nothing wrong. I was able to return the watch and get a replacement, which was machined properly at the failure point. Excellent customer service that I've only had to reach out to once; all of the other times, I gave them some money, they gave me a watch, and I wore it. True story.”
Helpful Report
Posted 2 months ago
Armin C
Verified Buyer
“An attractive selection of watches. They shipped quickly, it was well packed, and I am pleased with the purchase.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Still waiting for watch”
Helpful Report
Posted 2 months ago
Don W
Verified Buyer
“Love my new watch. It is a beautiful watch.”
Helpful Report
Posted 2 months ago
Eric A
Verified Buyer
“Nice looking watch, with the only downside being a case thickness to diameter ratio. However, for a $400 GMT, water-resistant to 330m/1000 ft dive watch, it is outstanding. Its accuracy is in the 30 second/month range for a non-Swiss movement. If the case were, say, 43mm wide it would be a 4.9 to 5.0 - and, even though I gave a 4.0 score, it rates a 4.6-4.7 in my book!”
Helpful Report
Posted 2 months ago
John C
Verified Buyer
“Solid build clean lines Awesome watch”
Helpful Report
Posted 2 months ago
Grandy Y
Verified Buyer
“Way to go. So far so good.”
Watches.com 4 star review on 21st July 2025
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“Excellent watch. Comfortable and awesome watch. It's a winner fir me”
Helpful Report
Posted 2 months ago
Athanasios H
Verified Buyer
“Perfectly satisfied with my purchase.”
Helpful Report
Posted 2 months ago
Luisa G
Verified Buyer
“It arrived at a resonable time! It came very nicely and was well stored! Love it and love them!”
Helpful Report
Posted 2 months ago
Jan-Peter B
Verified Buyer
“Watches.com offers unique Watches for very good prices. Within the ocean of standard-watches the portfolio of Watches.com is really different. Shipment to Germany was no problem at all.”
Helpful Report
Posted 3 months ago
Jaime P
Verified Buyer
“Good prices.”
Helpful Report
Posted 3 months ago
Joel C
Verified Buyer
“Great selection of mostly what seem like micro- brands, or upstart brands, and they're pretty cool! Love Avi-8 and Xeric! Has easy site navigation and responsive order processing and shipment! Plus great prices and deals!”
Helpful Report
Posted 3 months ago
Ken K
Verified Buyer
“The seemless shopping experience you expect from a modern e-tailer and competitive shipping time.”
Helpful Report
Posted 3 months ago
Roger M
Verified Buyer
“Watches is a great website for seeing many suppliers of watches and with ease of purchase. Generally I found the pricing is also very good as compared to individual watch companies especially when specific sales and coupons become available. Watches supplies your order number immediately at purchase time and the shipment can be tracked which is quite useful.”
Watches.com 5 star review on 26th June 2025
Helpful Report
Posted 3 months ago
Watches.com is rated 4.5 based on 1,527 reviews
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