Watches.com Reviews

4.4 Rating 1,235 Reviews
86 %
of reviewers recommend Watches.com
4.4
Based on 1,235 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st March 2024
Tinnie C
Watches.com 5 star review on 1st March 2024
Tinnie C
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 10th February 2024
Blane M
Watches.com 5 star review on 10th February 2024
Blane M
194
Anonymous
Anonymous  // 01/01/2019
Watches.com was excellent with my current order,yself and my wife purchased watches separately unknowingly but they got shipped together. The staff were amazing at sorting this out and it was a very smooth process and UPS delivered the warches on time too. A highly recommended company to deal with.
Helpful Report
Posted 3 months ago
Great watches at fair price
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Posted 3 months ago
Watch was truly amazing and a beauty on the hands
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Posted 3 months ago
Watch is great customer service v was poor
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Posted 3 months ago
Hello there! Thank you for your email and review! It looks like this is order was a replacement for a damaged item. I do see that our customer service upgraded the model they had sent. I do apologize if that was not what you had preferred. Please email our team anytime at contact@watches.com to assist you better.
Posted 3 months ago
Eric received the Xeric Scrambler in his favorite purple very quickly, securely packaged and at a fantastic price. Watches.com for the obvious Win! Thank you, and Happy New Year.
Watches.com 5 star review on 3rd January 2024
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Posted 3 months ago
Good
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Posted 3 months ago
I love this watch! The second Spinnaker I own and they are both accurate and high quality. Would highly recommend. Good price and shipping.
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Posted 3 months ago
I have the watch on now. It is a lot fun. Buying it was not so much fun. When pre-paid it was said shipping would start around 12/22. Note the word around. That isn't a specific date, but a specific date is important because so many things are tied to the date. Why no message before hand? In your fine print if a claim is not made in the correct time frame then tough luck to me. Or maybe not as a lawyer I'd so no, tough lunch to you. You should study amazon.com cause they get such matters almost perfectly right. Legally,You guys must before you ship anything must send an email or text notice, that it is being shipped so as to start the clock. And what info must include when it was actually shipped and a tracking /shippping number. You should ask for a response to such a notice to make it is clear everyone is on the same page. I am a doctor with Doctors Without Borders (when I'm not being a lawyer), I was sent to the Ukraine / Russia for it's special militry opertaion. I don't always have the time to read emails everyday. So without blaming you I am not very happy about how all of this went down. Feedback is a gift use it to becone a better company. Make things as easy as possible to buy. I learned that from Tommy Border of the now ancient Borders Books. Dont get in the way of someone trying to buy the rug your floor, because that is the way real retail works: sell to anyone anything they want to buy in the store. Things sold that way can always be replaced. By way of example, You may not be in the prints or rug business but if someone will buy something you have on the wall or floor: then sell it. Else why not? Your operations do not speak well of whatyou have beeb doing. I have bought 3 watches from you and I hated each buying process.
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Posted 3 months ago
Great site good value
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Posted 3 months ago
I love the watch I purchased as a Christmas gift, it exceeded my expectations for style and quality. Also, when I emailed watches.com with queries, I received prompt replies and excellent customer service. Highly recommend! From a happy customer in Australia xx
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Posted 3 months ago
RGMT Ohio ! Coolest dive watch i have ever had. Outstanding quality👍. WHO needs a rolex deepsea? When you can have this 🙏
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Posted 3 months ago
CA PCH Driver Jump Hour Black Silver was well packaged and great quality for the price point. Very happy with the purchase.
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Posted 3 months ago
My AVI-8 is awesome
Watches.com 5 star review on 27th December 2023
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Posted 4 months ago
Beautiful watch and true to web site description!
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Posted 4 months ago
As usual watches.com delivered the watch on time..this is my third purchase…and extremely happy to be back here…will be back for more
Watches.com 5 star review on 27th December 2023 Watches.com 5 star review on 27th December 2023
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Posted 4 months ago
Son loved it!
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Posted 4 months ago
Fantastic watch with a great price. I've been waiting to own a watch like this for a long time. Extremely happy.
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Posted 4 months ago
Hard to read the numbers even when the light is on.
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Posted 4 months ago
Great place to buy a watch, easy to order, good price, great communication, and quick shipping.
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Posted 4 months ago
The watch stopped working 10 days after I received it - still waiting to hear back about how this will be resolved and I'll update once I know.
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Posted 4 months ago
Watches.com is rated 4.4 based on 1,235 reviews