Watches.com Reviews

Name: Watches.com
Address: 180 N. University Ave, #270, Provo, Utah
Rating: 4.47

4.5 Rating 1,527 Reviews

87 %

of reviewers recommend Watches.com

4.5

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Watches.com 5 star review on 21st July 2025

Grandy Y

Watches.com 5 star review on 28th June 2025

Roger M

Watches.com 5 star review on 31st May 2025

Kevin D

252

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time ordering received right before father's day but it came damaged had to return.”

Helpful Report

Posted 3 months ago

We are sorry to hear there was an issue with your order. It looks like our team provided a return label. They are happy to assist you with a replacement or refund.

Posted 3 months ago

“Watches has the widest array of unique watches I have ever seen. So many different kinds I had never seen or heard of before. Interesting to explore them all. I didn't give them the site a 5 because 5 represents the best of the best---takes time to prove that and it has only been a few days. And I said 7 on recommending to a friend or colleague---and I don't have either.”

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Posted 3 months ago

“They have a good selection of watches. International shipping didn't take too long and tax & duties are of course to be paid separately.”

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Posted 3 months ago

“It's Good！”

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Posted 3 months ago

“I bought 2 watches from you!! First the Xeric NASA watch and second the Spinnaker Fleuss watch. I absolutely love my new watch with the stars and eagle has landed on the back side. The wrist strap is very comfotable and I get a big smile when I look at my wrist. The Spinnaker watch is also a favorite as I have very few watches with a green face in my collection of 200. It keeps great time, comfortable on the wrist and the lume is amazing!! Very happy with both watches!!”

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Posted 3 months ago

“Great place to get the best timepieces!”

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Posted 3 months ago

“Product as promised. Superior customer service.”

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Posted 3 months ago

“Watch is great quality looks great and came in a reasonable time will use them again very satisfied”

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Posted 3 months ago

“Watches arrived safety, were well packed. Easy to use their web site. Great….”

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Posted 4 months ago

“Excellent service”

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Posted 4 months ago

“My girl loved it! She liked the color as well.”

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Posted 4 months ago

“Great site! Good selection and great prices. thanks!”

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Posted 4 months ago

“Excellent service always prompt replies & helpful.. from US to Malta super smooth delivery & love my timepiece.. Nubeo Golden Ash.. impressed with the watch quality, won't be my last Nubeo for sure. If you love watches... I highly recommend Watches.com for you”

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Posted 4 months ago

“The watch I purchased was a great value!”

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Posted 4 months ago

“It was a smooth process. It came from US to middle east in about 20 days without an issue.”

Watches.com 5 star review on 26th May 2025

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Posted 4 months ago

“I have bought two watches from Watches.Com and I am very satisfied. The packing and shipping time is amazing. When I had a minor issue Customer Service was great. I deal with Alyssa and she is amazing.”

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Posted 4 months ago

“I just discovered you guys! Love the selection of Watches, also appreciate that you host micro watch brands. I purchased a Xeric NASA Watch for a graduation present, transaction was smooth and delivery was quick! Perfect.”

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Posted 4 months ago

“I am very satisfied with Watches. The shipment was made on the day of the order, the package took 2 weeks to Germany. The support answers questions by email within 2 hours. The price is unbeatable. Despite import duties, I don't know anyone in Europe who can keep up with their prices. Always interesting and tempting offers. Perfect!”

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Posted 4 months ago

“Got the watch I ordered with no problems. Thank you”

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Posted 4 months ago

“Because of the large and diverse assortment of watches available, I was able to find precisely what I was looking for, at a very reasonable price. Order Proccessing and Shipping were both fast and drama free, the watch was in my hands in no time. It was exactly what was advertised--if not of even better quality than expected, both watch package and watch itself in pristine condition. Service and product were exceptional. Well done.”

Helpful Report

Posted 4 months ago

Watches.com is rated 4.5 based on 1,527 reviews