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Watches.com Reviews

4.5 Rating 1,605 Reviews
87 %
of reviewers recommend Watches.com
4.5
Based on 1,605 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

385-219-4767

Email:

contact@watches.com

Location:

180 N. University Ave,
#270,
Provo
Utah
84601

Very good service, pretty prompt too considering I ordered right before Christmas.
Helpful Report
Posted 1 month ago
The watch was chosen by my grandson. I wanted a different more exclusive watch but it was his choice. He really loved it.
Helpful Report
Posted 2 months ago
Quick Shipping, watch in perfect condition! Smooth transaction.
Helpful Report
Posted 2 months ago
Great selection of higher quality watches. After ordering my watch, it arrived in one week.
Helpful Report
Posted 2 months ago
Good n fast update on delivery status.
Helpful Report
Posted 2 months ago
First time using this site, great selection of watches with a point of difference. Also really impressed with the speed of shipping - arrived at the shorter end of quoted time even with the Christmas break.
Helpful Report
Posted 2 months ago
I bought Nubeo ultra pink and absolutely brilliant fantastic watch extremely happy.
Helpful Report
Posted 2 months ago
Got the watch but is not working
Helpful Report
Posted 2 months ago
The Nubeo aluminaut is a beautiful watch. It ticks many boxes. It has the superb Seiko NH35 movement. A movement renowned for its accuracy and reliability. Secondly it has impressive water resistance 1000 meters which is perfect for swimming and diving. And lastly it has excellent luminosity. With it's 50mm case size, and electric green dial it is an eye catching watch, and l am sure to get many compliments.
Helpful Report
Posted 2 months ago
I love it! Awesome watch! The color is wonderfull.
Helpful Report
Posted 2 months ago
Great service and prices
Helpful Report
Posted 2 months ago
Watch received new and was great. Xeric is a great brand. Shipping took a little long but for the price I'm not going to complain!
Helpful Report
Posted 2 months ago
Product arrived on time and as promised. Love my new watch.
Helpful Report
Posted 2 months ago
Your inventory and pricing far outweighs your competitors and believe me I know because I start out on your platform to find the watches I like…then I scour until I find the best deal with the most reliable track record for authenticity….which so far…is back to you. So thank you. My collection thanks you.
Watches.com 5 star review on 16th December 2025
Helpful Report
Posted 2 months ago
Excellent quality and watch is very nice. Was cheaper than the manufacturer website.
Helpful Report
Posted 2 months ago
Great service and great watch! Price was good and my new watch arrived fast. Super happy with my new watch!
Helpful Report
Posted 2 months ago
Perfect and as described.
Helpful Report
Posted 2 months ago
The Nudeo & Xeric models were u pair and beautiful!
Helpful Report
Posted 3 months ago
Beautiful product! Shipped quickly, and the store carried an item that was sold out/unavailable on other competitor/ manufacturer sites. Score for me (along with new customer discount)!
Helpful Report
Posted 3 months ago
I bought the The Manufaktur Waldhoff Multimatic Automatic Obsidian Black. I'm very pleased with this watch and all the complications that work perfectly. This is one of the last one's that was still being built in Germany by the original guys. It does use the Miyota 9100 movement which is very saught after by many makers. This one here runs at 28,800 BPH. Same as most of the Swiss luxury watches. Watches.com was instrumental in getting me the watch i desired. Their customer service is awesome. They could use more employees so the phones can be answered instead of leaving a voicemail or email. When your in a hurry you dont wanna wait a day or 2 to get a person on the phone.
Watches.com 5 star review on 26th November 2025 Watches.com 5 star review on 26th November 2025
Helpful Report
Posted 3 months ago
Watches.com is rated 4.5 based on 1,605 reviews