Watches.com Reviews

4.4 Rating 1,235 Reviews
86 %
of reviewers recommend Watches.com
4.4
Based on 1,235 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Watches.com Reviews

About Watches.com:

Time to be Different

That's the motto at Watches.com. Founded by brothers Mitch & Andrew Greenblatt who are modern horological enthusiasts with a passion for unique timepieces. They've been scouring the globe since 1999 discovering obscure, unusual brands that you've probably never heard of as well as carefully curating the brands you love. Purveyors of wrist-borne time machines, Watches.com is a singular source for unusual modern watches from around the world. A watch says a lot about you and helps you stand out. It's time for YOU to be different.

We believe that the modern watch represents more than just a functional mechanism to tell time. The watch is a unique form of art, design and personal expression. We've had a long-standing mission of providing unique and affordable timepieces to adventurous enthusiasts as yourself. As the number one selling independent online watch store, we plan to stay true to our core mission.

Visit Website

Phone:

9258204300

Email:

contact@watches.com

Location:

4155 Blackhawk Plaza Circle, 101, Danville
CA
94506

Watches.com 5 star review on 1st March 2024
Tinnie C
Watches.com 5 star review on 1st March 2024
Tinnie C
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 17th February 2024
Miran D
Watches.com 5 star review on 10th February 2024
Blane M
Watches.com 5 star review on 10th February 2024
Blane M
194
Anonymous
Anonymous  // 01/01/2019
Great variety and good pricing. Rapid delivery too. Very pleased with purchases.
Helpful Report
Posted 4 months ago
i got a watch i try n to send back i never got a return label to do so … i probably won’t purchase anymore watches from you.
Helpful Report
Posted 4 months ago
Hi Kevin! It looks like a team member has contacted you regarding your return. It was approved on 12/15 and return instructions would have been sent. If you aren't seeing that email, we'd recommend checking your spam folder just in case! Thank you for your business!
Posted 4 months ago
I really like the product I ordered from Watches.com! I received my order very fast and was thoroughly satisfied. I would recommend this company to all my friends!
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Posted 4 months ago
Best discount on a new seawolf on the internet.
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Posted 4 months ago
Excellent
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Posted 4 months ago
GREAT SELECTION--GOOD PRICES
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Posted 4 months ago
Great watch as advertised with quick, secure shipping. Well priced and well done!
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Posted 4 months ago
i was told my package would be here almost a week ago and it still isn’t here i haven’t gotten any updates
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Posted 4 months ago
i was told my package would be here almost a week ago and it still isn’t here i haven’t gotten any updates
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Posted 4 months ago
3rd time purchasing from Watches.com and they have always been excellent with communication,in stock items and shipping times
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Posted 4 months ago
First purchase with Watches.com, relatively small discount, not cheap shipping rates, but low customs' duties and pretty fast delivery : the overall result is quite positive indeed, considering the model was the last one of its kind. Beautiful piece indeed.
Watches.com 5 star review on 13th December 2023
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Posted 4 months ago
Came in a well packed box. Everything is in good condition.
Watches.com 5 star review on 12th December 2023 Watches.com 5 star review on 12th December 2023 Watches.com 5 star review on 12th December 2023 Watches.com 5 star review on 12th December 2023 Watches.com 5 star review on 12th December 2023
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Posted 4 months ago
Fast shipping, quality product, competitive low prices and easy return process. There's nothing not to like here.
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Posted 4 months ago
The watch is nice n well designed.
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Posted 4 months ago
The mystery watch wasn't worth the amount of money I spent on it.
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Posted 4 months ago
I received the watch I ordered for my son’s birthday, no problem. When he got the same watch from his dad, I initiated the return via the website & through the email process with order # just as they instructed. The reply I received was that they would review and I was to await approval & further instructions. I waited 1 week and sent another email. I have still not received a reply after another 3 days. I’m waiting on the $300+ credit so I can buy him a gift for his bday that was over 2 weeks ago! This should be wrapped up and done and instead I’m full of anxiety waiting on an email that doesn’t come. Ridiculous.
Helpful Report
Posted 4 months ago
Hello Heidi, Our apologies! Our team has not received any message other than the original return request. Please note that returns can take 7-10 business days to be checked in, especially during this busy time of year. If you could please email contact@watches.com with your return tracking, they are happy to check on your return status today.
Posted 4 months ago
I am getting NO Assistance from this company, paid for a watch that was stated to be delivered by USPS but DHL stated undeliverable. NO DOOR TAG! NO clue where my package is! I have asked for a refund. CRICKETS!!
Helpful Report
Posted 4 months ago
Hello Janine, Sorry to hear that you did not receive your shipment. I do see that our customer service team has been corresponding with you, and you have replied to several messages. However, you have not responded back to the last message about a replacement a few days ago. Can you please reply or submit a response to contact@watches.com. We are happy to assist to you.
Posted 4 months ago
Sehr wertige und schöne Uhr. Lieferzeit für diese Entfernung auch ok.
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Posted 4 months ago
Ordered a Timex Fairfield Chrono. Extrmeley kind and wonderful customer service. Absolutely happy with my purchase.
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Posted 4 months ago
Thank you so much for the import fee lowering! Without you I'd have spent another 100 dollars just to receive my package. Amazing service, good assortment :)
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Posted 4 months ago
Watches.com is rated 4.4 based on 1,235 reviews