waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,047 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,047 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 2 star review on 3rd December 2025

Abdullah B

waterdrop US 5 star review on 24th November 2025

Alyssa

waterdrop US 5 star review on 20th October 2025

Justin

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

4189

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the bottle and products however nearly impossible to clean. Cleaning brush is sold out and it’s not dishwasher safe.”

Helpful Report

Posted 4 years ago

“I love water drops. They faintly flavor the water, but not too much. I love he new flavors. They make me drink more water. I just wish they could cut the price down. Perhaps they could sell bigger packages of drops, lessen the packaging, they just are outrageously priced.”

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Posted 4 years ago

“I'm happy with Waterdrop. Their products are great! I wish we had a bit more of the wonderful goodies they get in Europe.”

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Posted 4 years ago

“I love the water bottle! It fits into my cup holder in the car( big for me with 4 children). The water flavors are delicious, my son even steals my water!”

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Posted 4 years ago

“interesting concept.”

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Posted 4 years ago

“I absolutely love the glass water bottle&sleeve.I have tried 2 of the flavors&I don't like them.They have a unpleasant aftertaste.I was hoping the flavors would help me like to drink water more.I wish I could've given them 5 stars.”

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Posted 4 years ago

“The good news is I'm drinking more water. Adding flavors is helpful. Unfortunately, I'm not crazy about the flavors. Youth is the only one I like. The others, including the new Focus, are okay but not exciting. Sorry. Wish I could give 5 stars.”

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Posted 4 years ago

“Love the design but the Porcelain Cups don't have a good quality. The color fades after a few uses”

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Posted 4 years ago

“Love this large box for storing all of my drops!”

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Posted 4 years ago

“I am very happy with it.”

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Posted 4 years ago

“Beautiful bottle design. Fun way to drink needed liquids”

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Posted 4 years ago

“We really like these. The only problem is with shipping. None of my orders have come correctly. Always something missing or send the wrong things.”

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Posted 4 years ago

“Has helped me drink more water! Love that it's not sweet, just a hint of flavor. Wish they were slightly cheaper though.”

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Posted 4 years ago

“Overall, I am in love. But, the taste of Shiro was not good and I ended up giving it away. The bottle would also be better if you created a straw for it or lid that you can sip from.”

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Posted 4 years ago

“I enjoy all the flavors.”

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Posted 4 years ago

“I love the convenience of waterdrop. I like the portability and packaging. So far the Youth is my favorite. The Glow is pretty good too.”

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Posted 4 years ago

“The designs are gorgeous. I love the simplicity of the glass carafe with a glass and a glass straw on my desk. Love the newest flavor is one of my favorites along with boost and youth.”

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Posted 4 years ago

“Really enjoying all the flavors. There isn't one I don't like and a few I love. The bottle is beautiful and the sleeve is fantastic. The straws were a lively freebie. My order actually got lost and customer service worked through it with me because we didn't think it was going to be delivered. I'm so glad it just showed up randomly because I love it!. Already placed a second order 😊”

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Posted 4 years ago

“Totally encourages me to drink more water. Feel like I’m putting something extra good with my water. Wish it dissolved quicker and better. Hard to use with a cup.”

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Posted 4 years ago

“I love the idea that you give samples so I don’t have to try the full pack and not like them it’s not a waste now I know what I like within wasting money!”

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Posted 4 years ago

waterdrop US is rated 4.7 based on 6,047 reviews