waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,873 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

waterdrop US 5 star review on 25th April 2025

Valerie

4178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just adding that little drop of goodness is making me drink water now”

Helpful Report

Posted 3 years ago

“Product was good; better than expected. Still unable to completely replace plain water with it as it’s too “vitaminy”, but it’s definitely the best water flavor additive I’ve tried so far. Especially happy that it doesn’t contain any artificial sweeteners.”

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Posted 3 years ago

“I usually am a 5 star person because the product is amazing there is no questions about that. Unfortunately my latest order forgot to get picked up with their transporter to usps and it took almost 3 weeks to get my order and could not reach anybody in customer service for a week on every platform.”

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Posted 3 years ago

“I'd been looking for a way to drink more water, but needed clear options since I have Invisalign that can stain with other water additives. The sampler pack was a great way to try some of the flavors. Wish I could have mixed and matched my 4 packs, and the price per glass is a little steep, but it led to another order of my favorite flavors.”

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Posted 3 years ago

“Amazing!!!Love all flavors.”

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Posted 3 years ago

“All the flavors are great and the steel bottle keeps ice for almost 24hours”

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Posted 3 years ago

“I drink so much more water with Waterdrop.”

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Posted 3 years ago

“I tries the sample pack. Good value and way to try all of the original flavors. They were refreshing but not over powering.”

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Posted 3 years ago

“I love the ZEN flavor. It has a good amount of citrus. However, the LOVE flavor was not my favorite. It reminded me of chewable vitamins and not in a good way.”

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Posted 3 years ago

“Really nice and sleek design. Need it with me everywhere I go just so people know I got that drip water drop”

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Posted 3 years ago

“I really like waterdrop and these flavors are the best. I just wish they would come up with new options to choose from.”

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Posted 4 years ago

“Love the subtle flavor!”

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Posted 4 years ago

“So glad I found Waterdrop!! Love the flavors and beautiful bottles! The stainless steel keeps it cold sooo long! Might need to add another color to my collection!”

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Posted 4 years ago

“I like the concept, and the company is great, but there's room for improvement in the product. I'd like to see more flavors, and especially flavors that aren't sweetened. Most of the flavors are too sweet to me, and just have that very specific taste of artificial sweetener. I'd rather have some unsweet options. I know that they have reasons for individually wrapping the microdrinks, but it still pains me to buy things wrapped in plastic. I'd like to see Waterdrop work out an alternative.”

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Posted 4 years ago

“High quality accessories and yummy water drops. Shipping is and well done. I would like to see more flavors soon!”

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Posted 4 years ago

“I bought the Edition glass bottle set in coral, and I received the green bottle later from a giveaway. The designs are very pretty. The prices of the bottles and accessories are somewhat pricey on their own, but the prices of the sets are more reasonable. I love all the colors and prints. I just bought a bottle brush, and I hope it will help with cleaning the bottles. The drops are very reasonably priced, and they taste great, too. My favorite flavor is Youth, followed by Boost, Glow, and Zen. Shipping time was an average of about a week. Overall, I'm very happy with the products and would definitely recommend them.”

Helpful Report

Posted 4 years ago

“I love the philosophy behind the company and their glass waterbottles. My only complaint is that they have released limited edition bottles (ahem, Sakura) and drops/microteas everywhere EXCEPT the US (and can we also talk about the Spring 7 day sale we're also not getting?). I understand that the micro drops need certain approvals, but I feel the US is getting shortchanged a bit. Please make an effort to include us too!”

Helpful Report

Posted 4 years ago

waterdrop US is rated 4.7 based on 5,873 reviews