waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,937 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

4183

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I received my 2nd order but it is more difficult to open waterdrop container. I had to use scissor. When I went back to leftover from 1st order, it was easy”

Helpful Report

Posted 3 years ago

“This product has helped me drink more water as they advertise. The flavors are not over whelming and tasty.”

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Posted 3 years ago

“A little pricey, but most flavors are good and the products are sturdy. There is either a design flaw or a defect with the cap on my bottle (the metal comes detached from the plastic part that threads onto the bottle so it’s hard to tell if it is closed).”

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Posted 3 years ago

“Love the bottle and cover, not in love with the vibe flavor, it’s good. But definitely not my favorite.”

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Posted 3 years ago

“While I’m still trying the flavors, I have found some I especially like. But I love the bottle I chose, and it keeps my water super cold until I can drink it.”

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Posted 3 years ago

“I like Boost, Youth and Love. Focus is not my favorite. I wish there were no artificial sweeteners used. I would feel better about using Waterdrop. Can you develop one like that?”

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Posted 3 years ago

“I have tried many water enhancers and man oh man. Waterdrop is amazing! I drink more water than I ever have. The flavors are great and not over powering! My husband has even began drinking more water. I did give 4 stars because I always feel there is room for improvement/growth in everything.”

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Posted 3 years ago

“Love the water drop products. Wish customer service was more responsive or at least easier to get in touch with.”

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Posted 3 years ago

“Love the bottle and products however nearly impossible to clean. Cleaning brush is sold out and it’s not dishwasher safe.”

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Posted 3 years ago

“I love water drops. They faintly flavor the water, but not too much. I love he new flavors. They make me drink more water. I just wish they could cut the price down. Perhaps they could sell bigger packages of drops, lessen the packaging, they just are outrageously priced.”

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Posted 4 years ago

“I'm happy with Waterdrop. Their products are great! I wish we had a bit more of the wonderful goodies they get in Europe.”

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Posted 4 years ago

“I love the water bottle! It fits into my cup holder in the car( big for me with 4 children). The water flavors are delicious, my son even steals my water!”

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Posted 4 years ago

“interesting concept.”

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Posted 4 years ago

“I absolutely love the glass water bottle&sleeve.I have tried 2 of the flavors&I don't like them.They have a unpleasant aftertaste.I was hoping the flavors would help me like to drink water more.I wish I could've given them 5 stars.”

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Posted 4 years ago

“The good news is I'm drinking more water. Adding flavors is helpful. Unfortunately, I'm not crazy about the flavors. Youth is the only one I like. The others, including the new Focus, are okay but not exciting. Sorry. Wish I could give 5 stars.”

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Posted 4 years ago

“Love the design but the Porcelain Cups don't have a good quality. The color fades after a few uses”

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Posted 4 years ago

“Love this large box for storing all of my drops!”

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Posted 4 years ago

“I am very happy with it.”

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Posted 4 years ago

“Beautiful bottle design. Fun way to drink needed liquids”

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Posted 4 years ago

“We really like these. The only problem is with shipping. None of my orders have come correctly. Always something missing or send the wrong things.”

Helpful Report

Posted 4 years ago

waterdrop US is rated 4.7 based on 5,937 reviews