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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

Write Your review

I love the philosophy behind the company and their glass waterbottles. My only complaint is that they have released limited edition bottles (ahem, Sakura) and drops/microteas everywhere EXCEPT the US (and can we also talk about the Spring 7 day sale we're also not getting?). I understand that the micro drops need certain approvals, but I feel the US is getting shortchanged a bit. Please make an effort to include us too!
Helpful Report
Posted 4 years ago
waterdrop US is rated 4.7 based on 6,047 reviews