waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,873 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

waterdrop US 5 star review on 25th April 2025

Valerie

4178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will be returning most of the order unfortunately”

Helpful Report

Posted 10 months ago

“Love the drops, bottles, and other goodies!”

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Posted 10 months ago

“Love the product (especially the grapefruit!), and it definitely gets me to drink more water. The only downside is that there's no store near me to return the packaging to for recycling. Unfortuantely the general recycling of plastics in my area of the US is sort of a joke these days. If your program is doing better, a mail-in program to a domestic store wouldn't be a miss. About your service, while as noted below my service was delayed for an internal reason, your team was very good about communicating that fact and managing expectations.”

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Posted 10 months ago

“We love the flavors. My husband is drinking more water nowz.”

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Posted 10 months ago

“Great flavors and makes starting hydrated easy”

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Posted 10 months ago

“This is the only thing I drink. I have tried other brands of powders, drops and these cubes are amazing. The tastes is great and easy to use. I find myself drinking more water than I ever have”

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Posted 11 months ago

“I love the idea of getting all my flavors at once! :) My case was empty but no longer!”

waterdrop US 5 star review on 22nd July 2024

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Posted 11 months ago

“I was not a fan. Maybe it was the flavors, but it made the water taste weirdly sweet. Some of the flavors were not bad, I liked blackberry, the mango and the raspberry. The others I did not like. In another order, I got the cola and liked that.”

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Posted 11 months ago

“Liked the base flavor of the Cola, but the Stevia sweetener ruined the taste. I would recommend the use of Sucralose instead. I will not repurchase .”

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Posted 11 months ago

“It was ok but I thought it would be sweeter”

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Posted 11 months ago

“Love this company. And the products are delicious. Very handy to replace aspects that may degrade over time.”

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Posted 11 months ago

“I love Waterdrop. I don't enjoy plain water, but I also don't want to drink bottled water. Waterdrop solves both of those problems, and I like that they take back the plastic pods (and give points for returning them). I wish I would exchange my points for drops, though. Oh, and the bottles and accessories are lovely.”

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Posted 11 months ago

“The orange and grapefruit flavors are my absolute favorites. I have ordered at least 10 different flavors but I think it will be orange and grapefruit only from now on.”

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Posted 11 months ago

“I recently orderes the new Lemon Trio, and i am in LOVE with the lemon flavor. I love drinking lemonade in the summer but often don't love the sugar that it comes with, so this was a timely offering. I've already re-ordered so I have plenty for the rest of summer.”

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Posted 11 months ago

“I ordered LemonLime and did not receive that flavor. I got lime- green coffee.”

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Posted 11 months ago

“I did enjoy most of the flavors, but the blueberry tea was a bit different.”

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Posted 11 months ago

“Love all the flavors!!”

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Posted 11 months ago

“This is my very favorite. Drink it daily, I make it with seltzer water. It’s refreshing and I love, love, love it. Does it taste exactly like a Coke? No. But it’s def cola inspired, it is delicious, and I have anxiety about when they stop making it again as I don’t like anything else nearly as much.”

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Posted 11 months ago

“Excellent”

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Posted 11 months ago

“Good collection of flavored drink. Lightweight and refreshing.”

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Posted 11 months ago

waterdrop US is rated 4.7 based on 5,873 reviews