waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,986 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,986 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

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English

“I love the tea drops”

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Posted 11 months ago

“It’s perfect!”

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Posted 11 months ago

“Love the tea flavors and the fruit flavors, cola not so much.”

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Posted 11 months ago

“Poor taste”

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Posted 11 months ago

“I love the soft colors on the thermos. I love the pop top lid as well.”

waterdrop US 5 star review on 23rd September 2024

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Posted 1 year ago

“Great flavors without unnecessary ingredients, includig sugar. Convenient form factor, improves the taste of regular water and keeps my hydration game strong!”

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Posted 1 year ago

“I like flavors. The Carafe size is perfect and I like color.”

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Posted 1 year ago

“Purchase was made on 09/02. Did not receive until 09/16.”

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Posted 1 year ago

“the product is great, but they advertise sales and the Microlyte 3 or 4-pack items are always out of stock. With the last couple of boxes, I have had problems peeling off the top of the individual cube packs. I peel the colored plastic film, but a second layer is left on the top, so the cube doesn't come out, so I have to use a sharp object to break the film. Their production folks should look into this. Their packaging, although happy it is a paper product and recyclable, should be re-engineered as it is too much cardboard and, therefore, a lot of waste. But the product itself really helps with hydration, and the flavors are all good in my opinion.”

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Posted 1 year ago

“Bottle is dented and scratched up already and I'm heartbroken because of how beautiful the color and finish are. The grapefruit flavors I ordered are beyond delicious though.”

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Posted 1 year ago

“I think you've made your product fun and healthy. The packaging is brilliant and I especially love that even the micropod containers are recyclable. So far all the flavors I have tried are really good. Thank you for coming up with such a great concept and product.”

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Posted 1 year ago

“The ice tea was a little sweeter than I am used to.”

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Posted 1 year ago

“never receivrd”

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Posted 1 year ago

“Lemon is OK. Love was nasty. Harsh, bitter aftertaste. Can’t wait for orange to come back.”

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Posted 1 year ago

“Love these drops!!! They taste a lot like not too sweet juice which is great for me since I don't ingest sugar. I love the ease of uysing them, the fact that you can recycle every part from box to indidivual containers. I'm up to 60-80 ounces of water a day, and I feel great (lots of trips to the bathroom tho LOL) After trying this set, I bought a whole lot more flavors to try - all of them winners. My husband even likes the lemon Sila for electrolytes. Keep making these, guys!!”

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Posted 1 year ago

“I am loving all the flavors from WaterDrop. They are helping me to get my water intake for the day accomplished with ease!”

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Posted 1 year ago

“I just love the flavors that are available to purchase I'm going to try the hot tea for the first time I can't wait thank you for the great quality of drinks”

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Posted 1 year ago

“The limited Summer Collection is delicious, crisp, and thrust quenching. Each flavor brings all of these sensations.”

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Posted 1 year ago

“Love the cola flavor- very similar to soda coke. I ordered a bundle of it and it has helped me drink more water. Love the glass cup as well. I redeemed my points for glass cup and blueberry flavor”

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Posted 1 year ago

“It took forever to get my order. Then none of the tops fit on the water bottle. I was totally disappointed. I will never order from them again and I was a very good customer”

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Posted 1 year ago

waterdrop US is rated 4.7 based on 5,986 reviews