waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,873 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,873 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

waterdrop US 5 star review on 25th April 2025

Valerie

4178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The teas are my favorite. I ordered the 4 pack to try out the raspberry (I love the other 3 flavors). I don’t really care for the raspberry. I can’t put my finger on it-it is just not as good as other 3.”

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Posted 10 months ago

“Me encantaron!, se sienten muy naturales y refrescantes.”

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Posted 10 months ago

“Some of the flavors taste really good! It's definitely helping me drink more water which was my goal. Thank you Waterdrop! I also love my new water bottle! Pretty and good quality!”

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Posted 10 months ago

“I have not received this order yet”

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Posted 10 months ago

“I like the flavors and choices of Waterdrop. I thought that I was hooked on the glass water bottle. I even purchased the ice cube tray that makes ice cubes that fit the bottle. I could not get used to drinking tepid water and have since returned to my former water bottle with the large opening so I can add ice cubes. I should have predicted this but I was taken in by the advertising. Thank you.”

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Posted 10 months ago

“They changed to packaging and text on the package so I thought I was buying a new flavor of passion fruit but it turns out it’s just the sky flavor that I already have re branded with less communication 😞”

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Posted 10 months ago

“Easy to use and tastes great.”

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Posted 10 months ago

“Great taste and has me drink more”

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Posted 10 months ago

“I love waterdrop so much! I especially love the original flavor cubes (love, zen, focus, youth, breeze - and my all-time favorite - peach iced tea! I started with a glass edition bottle but I dropped it and it broke (SO SAD) so I moved over to the steel edition tumbler... so I never have to stop drinking my yummy water drop water!”

waterdrop US 5 star review on 26th July 2024

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Posted 10 months ago

“Love the refreshing new flavors.”

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Posted 10 months ago

“Did not like Koko Pina at all, felt rather slick. Flair was my favorite.Blackberry was okay. Ive ordered some additional flavors to try.”

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Posted 10 months ago

“These are tasty water solutions that help me drink more water daily.”

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Posted 10 months ago

“I drink much more water with waterdrop! I have some favs, some flavors that I don’t like… but I’ve been using for a couple of years now!”

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Posted 10 months ago

“Awesome flavor!”

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Posted 10 months ago

“I enjoyed all the flavors and I can even get good flavored water even up to 35 ounces with one fire but I really miss the SKY flavor: that was my absolute fave. Please bring it back.”

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Posted 10 months ago

“I'm usually happy with my purchases. I have a few favorites and love your company. That said, I was disappointed over the citrus flavors I tried for the first time. The Lemon, Grapefruit and lemon lime were all sweet! Too sweet! For tart fruits, I was expecting them not to be that sweet. I usually put all my water drop cubes in 12oz water. I tried putting them in 16oz but it was way too sweet still. I had to break them in pieces to consume them. The Orange flavor was great! But I don't think I'll purchase the other 3 flavors again. Some things should stay the way they were created. Thank you for all you do! I know you work hard.🙌”

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Posted 10 months ago

“I found the taste to be very unsatisfying, bordering on undrinkable. Making matters worse, the company’s return policy where they can’t issue a shipping label is absurd for an e-commerce site. Overall, product and company have left a pretty poor impression.”

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Posted 10 months ago

“I'm really loving these flavors for waterdrop. They are never too strong. It makes drinking water very enjoyable.”

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Posted 10 months ago

“I love the ease of waterdrop. It packs the perfect flavor and I feel hydrated. On super humid and hot days I feel great.”

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Posted 10 months ago

“Love there are bundles and pick your own options”

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Posted 10 months ago

waterdrop US is rated 4.7 based on 5,873 reviews