Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,688 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,688 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Amazing fav and great service”

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Posted 2 years ago

“Fantastic products - am now drinking so much more water each day!”

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Posted 2 years ago

“Love these little cubes of deliciousness, that definitely add a zing to your water 🥰”

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Posted 2 years ago

“I ordered the starter set, Love the bottle (Boost 600ml), it is gorgeous and the perfect size for me. The matching sleeve is lovely and great for carrying the bottle when I'm outside. The drops that come in the starter set were lovely (except Focus which I didn't like). Delivery was very quick- very suprised as Yodel generally aren't great in my area. I have since placed 2 more orders - tried "Clean" couldn't drink it but after an email to Waterdrop I was given a voucher for my next order. Waterdrop is definitely helping me drink more water.”

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Posted 2 years ago

“So pleased found this company. Love the test, great service and already drinking so much more water.”

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Posted 2 years ago

“Absolutely LOVE waterdrop! With so many flavors it is so easy to stay hydrated! and their bottles are so gorgeous!”

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Posted 2 years ago

“Always great service and great products. Can't wait to try the latest flavours.”

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Posted 2 years ago

“I love waterdrop it has enabled me to significantly increase my water intake.”

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Posted 2 years ago

“It’s easy to see which my favourites are!”

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Posted 2 years ago

“Love Waterdrop, it makes drinking water so much easier and tastier”

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Posted 2 years ago

“Great quality water bottle I’ve used my waterdrop water bottle everyday since receiving it. It’s a great quality, feels sturdy, the cap is secure and the cover blanket is a nice touch and grip for the bottle. The frosted black glass looks excellent too - highly recommend.”

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Posted 2 years ago

“I love Waterdrop. I discovered them in December and have tried all flavours. But more than their products, I love their team and support. You know they won't let you down.”

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Posted 2 years ago

“I absolutely love waterdrops I order twice a month some months I just couldn't live without them now and wouldn't be as healthy as I am now if it wasn't for waterdrops so thank you.”

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Posted 2 years ago

“I came across Waterdrop via Instagram and thought I would give it a try in an attempt to prompt me to drink more water and guzzle less sugary drinks. Nearly one month in and I am well over my (nearly 3L) target each day and feeling the benefit of the hydration. The app is great for reminders and tracking and the points scheme is great. 5 stars from me.”

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Posted 2 years ago

“Great products, great customer service, great company!”

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Posted 2 years ago

“I've purchased several flavours and types of waterdrop now and LOVE the diversity of flavour, taste, and ways to use these drops! I had saved up all of my packagings so I could send it back to the local store in London and gain some extra points, though I didn't like the idea of travelling with a box full of boxes! Perhaps there can be an option to post and package the items back to the local store in the future? All in all, it got me drinking MORE water, and I have completely cut out fizzy drinks, cups of bleached teabag tea, and energy drinks!”

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Posted 2 years ago

“Every one has been very accommodating and friendly.”

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Posted 2 years ago

“I recently got in touch with Waterdrop UK as I had dropped and broken the tab on my tumbler lid and was unable to find any to purchase on the site. They contacted me very quickly and promised to send me a new one. I was very impressed with the service, and even more so when it arrived free of charge and with a complimentary pack of one of my favourite drinks. I have seldom had customer service so good! Heartily recommend!”

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Posted 2 years ago

“I order 7 different flavours to try them. A part from the fact that are all delicious in their different ways when I opened the box I was very happy and surprised seeing and extra complimentary box which actually made my day.”

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Posted 2 years ago

“Great website easy to order and very quick delivery”

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Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,688 reviews