Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,609 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,609 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

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“Great products, high quality, great taste, quick delivery and brilliant service”

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Posted 2 years ago

“I was not a water drinker, but now I love it with my waterdrop.”

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Posted 2 years ago

“Generally good customer service - I have made several orders from waterdrop so far and have had no complaints with what I have received. Recipticals have all been sturdy and practical. From a product development perspective, despite being lower plastic, please consider selling your drinks cubes in a no-plastic option for home consumption(the cardboard sleeves should suffice for delivery), or investigating the new range of bioplastics that are increasingly available. Please also widen the options for returning the (albeit small) pieces of plastic packaging for recycling.”

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Posted 2 years ago

“Very good choice!”

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Posted 2 years ago

“I absolutely love the water drop,there very refreshing and not to sweet.🙂”

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Posted 2 years ago

“I do love my Waterdrops. I even take them on holiday with me. I find them very refreshing and have been drinking more water since I started buying them.”

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Posted 2 years ago

“Since I started using waterdrop several years ago, their delivery time has improved enormously. Alway eager to receive my beautiful items. Even the boxes are almost too pretty to recycle!!”

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Posted 2 years ago

“Nice items,Good quality, quick delivery”

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Posted 3 years ago

“Love waterdrop! Always bringing out new flavours”

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Posted 3 years ago

“Absolutely delicious, very nice flavour and would love to buy again!!!!!!”

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Posted 3 years ago

“Recently discovered these tiny little cubes of favour & wow they are great! Subtle but great tasting, easy to take a few with you wherever you go”

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Posted 3 years ago

“Love them they are amazing I’ve been ordering for nearly a year would definitely recommend”

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Posted 3 years ago

“I have had a couple of interactions with the team at Waterdrop and I cannot fault them. They kept me up to date with shipping as there was a slight delay, and they also answered a few queries within a day maximum. The customer service is second to none, I can't fault the company at all. I would heartily back a campaign to promote Waterdrop as the gold standard in customer service. Bravo team!!!!”

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Posted 3 years ago

“Wow what an amazing beautiful looking set. I’ve already been asked where I got it from. Really pretty designs and the bottle is excellent quality. First rate service as I had a problem with my order and it was sorted almost immediately. Love the tastes as they are so subtle but make a huge difference to the taste of boring water”

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Posted 3 years ago

“I bought 2 starter sets, Steel Orange Matt and Steel Pastel Yellow Matt. One for my wife and the other for myself. I drink a lot of water already but having found Waterdrop, as made drinking water even more exciting. I’ve already used all the starter kit flavours and I’ve actually purchased 9 more boxes which I’m using already. I will definitely be buying more as my stock drops. Keep up the great work Waterdrop and hopefully more flavour combinations are on the horizon.”

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Posted 3 years ago

“I love waterdrop. Every flavour is great and it help me take on lots of fluid without it being boring”

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Posted 3 years ago

“After finally receiving my parcel( first one went missing) I have to say I am drinking more water but whether I stick to it or not remains to be seen as the flavours are not quite strong enough for me. The only one I really like is the Love one.”

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Posted 3 years ago

“Great service, fast delivery, well made products”

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Posted 3 years ago

“I am really enjoying trying out all the flavours. They make drinking water so much easier as my tap water doesn't taste very good and I don't believe in buying water.”

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Posted 3 years ago

“I love these little squares!! They have also helped me drink a lot more water!👏👏😊”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,609 reviews