Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,784 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Personally, I feel that these little flavour cubes are a nice idea. However, they are quite weak in flavouring water. So, I have to use extra cubes. Thereby, making this particular item quite expensive. I do understand that the flavour of things is very subjective. My pallet is perhaps not so refined as others. Once I add cubes to taste the flavoured drink becomes very nice. In adding extra cubes. I do mean that I add only an extra one or two if I'm drinking from a flask. Also, I can smell the rubber gasket when I am drinking straight from the glass Waterdrop bottle. Maybe a silicone gasket would be better. A replacement gasket could be offered for the Waterdrop community?”

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Posted 3 years ago

“Really good and quick service. Quality products. Although I like drinking plain water, I love the waterdrops! They make it much easier and nicer to drink water!”

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Posted 3 years ago

“Not a fan of plain water and don't want all the sugar , so waterdrop is a perfect alternative”

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Posted 3 years ago

“Great Customer service, my order was delivered really quickly. Great range of flavours, some I like more than others! Will definitely be ordering again. My bottle is fantastic. I would have loved a glass one but with work im more likely to break it! I would like a keyholder that holds more than 1 flavour with working 13hr shifts I try and drink more.”

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Posted 3 years ago

“I got the oro glasses which are very nice but really wanted the sky ones wish they would come back in stock”

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Posted 3 years ago

“Waterdrop has changed the way I view water. I don’t find myself reaching for a can of fizzy pop anymore just for a change on my taste buds, which is fantastic.”

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Posted 3 years ago

“I was very pleased with taste and promptness off delivery.”

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Posted 3 years ago

“Absolutely love such a cute bottle I take it everywhere and definitely helping me drink more water so far zen is my favourite flavour.”

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Posted 3 years ago

“Amazing products 😍”

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Posted 3 years ago

“So far the flavours I have tried have been very nice. To start with I wasn't sure about them as they are not at all sweet. But the more I drink, the more I prefer them to the much sweeter alternatives.”

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Posted 3 years ago

“Love my waterdrop. Flavours are all fab. Nero is amazing x”

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Posted 3 years ago

“Waterdrop as usual never disappoints, very fast delivery indeed! With the hot weather I have been drinking more so I was running out of my favourites especially Love and Relax. The Frida Kahlo bottle is beautiful and will hopefully encourage me to drink more…”

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Posted 3 years ago

“To encourage more drinking of water mainly in my work place , as I’m diabetic takes me away from sugar squash drinkd”

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Posted 3 years ago

“Has definitely increased my water consumption and I use them with chilled carbonated water made by my Soda Stream. Love the boxes that each flavour comes in, just a shame about the individually wrapped in plastic little cubes! I have one of the one-litre bottles with an insulating sleeve and it keeps my drink cool for the whole day, plus it looks really pretty. I like most of the flavours but seem to prefer the red/pinks/orange not the green or yellow. Shipping is fast and the club is well worth joining.”

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Posted 3 years ago

“Top notch quality products. Lost a star as my order was incomplete. I never received my straws but I was still charged for them?”

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Posted 3 years ago

“Delicious as usual brilliant”

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Posted 3 years ago

“Amazing fav and great service”

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Posted 3 years ago

“Fantastic products - am now drinking so much more water each day!”

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Posted 3 years ago

“Love these little cubes of deliciousness, that definitely add a zing to your water 🥰”

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Posted 3 years ago

“I ordered the starter set, Love the bottle (Boost 600ml), it is gorgeous and the perfect size for me. The matching sleeve is lovely and great for carrying the bottle when I'm outside. The drops that come in the starter set were lovely (except Focus which I didn't like). Delivery was very quick- very suprised as Yodel generally aren't great in my area. I have since placed 2 more orders - tried "Clean" couldn't drink it but after an email to Waterdrop I was given a voucher for my next order. Waterdrop is definitely helping me drink more water.”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,784 reviews