Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,572 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,572 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loving my order and free gifts as always! I like stocking up when they have offers on. I only paid for the drops, the carafe and ice tray were gifts/redeemed points!”

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Posted 5 months ago

“Love the brand love the drinks helped me get of 7-10 cans of monster a week down to 2”

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Posted 5 months ago

“Loves this flavour just wish it had the electrolytes init too ;)”

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Posted 5 months ago

“My Waterdrop flavours are ALWAYS so delicious..I drink waterdrop everyday...I cannot manage without them. Sadly this time my lovely & favourite Mango were out of stock, but as soon as they are back I will be ordering. I have tried some new flavours and they are delicious. I just love my smart new ice-tray, it will be used all the time over Christmas”

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Posted 5 months ago

“Great product!”

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Posted 5 months ago

“Would leave 0* if possible Would leave 0* if possible. Awful customer service. You have to pay for any returns yourself and to the Czech Republic, so think £10-£30. Then go through an extremely unnecessary lengthy return process to get a refund. Getting my money back took two months, countless emails and was like squeezing blood from a stone. There are many nicer bottles and accessories from easier and reputable companies like Camel. Wouldn’t ever waste my time with this company again. And I definitely wouldn’t trust their cubes of water flavour, looks like poison to me. Just add a slice of fruit to your drink.”

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Posted 5 months ago

“Best glass bottle out there. The drops taste so goood.”

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Posted 5 months ago

“Love the flavours and it’s so easy to drink more water. Just wish there was compostable packaging”

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Posted 5 months ago

“Love these bottles, this was a present for my tennis partner.”

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Posted 5 months ago

“Just love Waterdrop! It's really help me to dink more, as the cubes are not overpowering the water, yet it gives some taste to it. The small individual packiging usefull, as I just can drope some in to my bag, and hitt the road, or just take some to work.”

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Posted 5 months ago

“Nice easy solution for those of us who hate the taste of water. So many choices of flavours. Waterdrop always despatch items smartly and with couriers who seem to look after their products. Honestly can't fault them at all.”

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Posted 5 months ago

“Absolutely love this order , fabulous flavours that make drinking more water so much easier x”

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Posted 6 months ago

“Love the Cola the best flavour out of all of them. Not overly sweet and true to taste. Always buy a double pack”

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Posted 6 months ago

“The bottles keep water so cold and are look really cool.”

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Posted 6 months ago

“I really like the flavours. So much so I have placed another order. I find ordinary squash upsets me and got bored drinking just water. Water drops taste lovely without upsetting my stomach.”

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Posted 6 months ago

“The lime flavour is amazing”

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Posted 6 months ago

“Terrible website and customer service.”

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Posted 6 months ago

“OK but taste of glorified sherbert poweder and as such terribly overpriced.”

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Posted 6 months ago

“Love it all of your products”

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Posted 6 months ago

“I first discovered Waterdrop 4 months ago and the drinkware is quality and looks good. The flavoured cubes taste great and are so easy to use, particularly now I am using the hot drinks too with no need for tea bags. It's fair to say I am obsessed and have already tried every flavour available. Got a nice collection of glass and steel bottles in different sizes too. I have even converted my daughter!”

Helpful Report

Posted 6 months ago

Waterdrop UK is rated 4.7 based on 4,572 reviews