Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,739 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“I was drinking diet coke exclusively. I switched to Waterdrop a few months ago. I love it, all the flavours are delicious but my favourite is Relax.”

Helpful Report

Posted 2 years ago

“Overpriced bottle and the rubber top soon stopped working properly. The packaging is ridiculous with layers of cardboard and they also sent me the wrong colour. Customer service appalling with an unanswered phone number and three days for an email reply. They told me that the orange bottle they sent was the bright red I ordered! I gave up so just binned the crappy thing and bought elsewhere. SAVE YOUR MONEY!”

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Posted 2 years ago

“Good but plastic pod packaging is not really ethically sound, alternatives?”

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Posted 2 years ago

“Love the taste of these Waterdrops hydration Microdrinks. So simple to use and so convenient. Makes it easy to get the amount of water needed daily.”

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Posted 2 years ago

“Great products, with excellent deals and response time. So far the taster packages are really good and do add to the water.”

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Posted 2 years ago

“love them”

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Posted 2 years ago

“Loving these. Definitely making drinking more water much easier. Focus in particular is great for an afternoon pick me up at work. Definitely recommended”

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Posted 2 years ago

“Great service and quick delivery!”

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Posted 2 years ago

“So these new ice teas sell out fast and it because they are LUSH! Can't wait to order more!”

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Posted 2 years ago

“Love their ethos and the products, lots of choice!”

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Posted 2 years ago

“The tumbler and water bottle are very well made - delighted. The micro drinks taste great. I particularly love the mint tea - drink it every day. Great products and so pleased so have been referred y a friend! Thank you”

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Posted 2 years ago

“I'm drinking a lot more water since I started using these. Love them”

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Posted 2 years ago

“Love their products, I am getting quite a collection!”

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Posted 2 years ago

“Lemon Iced Tea -Perfect taste, not sweet like some of the shop brought ice tea products. Dissolves quickly & completely in your glass or water bottle.”

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Posted 2 years ago

“The range of drinks and flavors on offer is amazing, not only do they taste good but they're good for you too!”

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Posted 2 years ago

“I don't know where I would be without my variety packs of waterdrop now I have several if the thermo carriers and keep one by my bedside, and another with me, to keep kp my water intake, there are not many flavours that I am not keen on...so I always have a wide variety of little square drops of flavours on the go.. i likd to rotate them..a different flavour for each day”

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Posted 2 years ago

“I'd give zero if I could. My boyfriend bought me the Lucy Smart Cap for my birthday after wanting it for months. Due to it being a gift by the time I got it and tried it it was out of its return period however it has never worked. Waterdrop are incredibly slow to reply to their emails and only send you the information already present on their website. The last time they replied was over 2 weeks ago to say they sent videos I'd sent them to their tech team to review and I've have 0 response or update on how it's going. It is an absolute scam and so expensive for something that they don't even help you when it won't work. I've literally never had service as bad as this.”

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Posted 2 years ago

“Really helps me drink a lot more water.”

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Posted 2 years ago

“Love the ice teas. They are absolutely fabulous. Full of flavour without the guilt of buying off the shelf ones packed with sugar. I’m drinking so much more water using these drops.”

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Posted 2 years ago

“Good but problems with delivery”

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Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,739 reviews