Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,784 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My water intake game is at peak performance due to Waterdrop and the interesting flavours.”

Helpful Report

Posted 3 years ago

“#Waterdrop have made me happy due to being a sustainable company providing great customer service and selling excellent products. Also with the new innovate smart #Lucy system. Plus not forgetting points system and receiving free rewards with your points to purchase more products freely. Thank you #Waterdrop Team.”

Helpful Report

Posted 3 years ago

“As usual excellent service and amazing flavours. The glasses are a little thin so if you like weight then go for their ceramic ones.”

Helpful Report

Posted 3 years ago

“Well that's me received my starter kit! I love the stainless steel bottle far more than I thought possible, not sure what I expected but it far exceeded that. I suppose I thought the bottle might leave that metallic taste and feel in your mouth. It really doesn't! It's as smooth as glass 💕, and keeps the drinks chilled all day. Haven't tried hot yet. The selection of cubes are lovely, haven't had a bad one yet and of course I'll have my favourites very soon. I would like there to be no artificial sweetners involved though..my only niggle.”

Helpful Report

Posted 3 years ago

“Love waterdrop and all the new products. . Try with sparkling water for a lush summer drink.”

Helpful Report

Posted 3 years ago

“Such a small thing that makes me feel better and gives me something to look forward to”

Helpful Report

Posted 3 years ago

“Really gorgeous bottles which are far sturdier than I expected. The flavours are subtle but enjoyable. The one downside is the longer shipping time but i just plan accordingly so I refill in time so as to not run out. The app is also really good. I can't wait for Lucy to come back so I can autotrack. The only thing is I wish the app would give reminders if its been a while since logging. The good news is the flavours are so nice I don't forget to drink, just to enter the volume I drink!”

Helpful Report

Posted 3 years ago

“Totally loving everything I have bought. In 3 weeks I have practically eliminated soda. Water bottles are the best I have ever used.”

Helpful Report

Posted 3 years ago

“Absolutely loving my Waterdrop purchase. Fabulous flavours and variety. So glad I purchased the starter pack and has definitely helped with the hydration too.”

Helpful Report

Posted 3 years ago

“This was bought for a friend's birthday who is an artist and a teacher. Her class is named after Frida Kahlo so it seemed made for her! She loves it and the waterdrops to go with it! Happy friend and customer!”

Helpful Report

Posted 3 years ago

“I thought the water bottle was gorgeous and enjoyed the taste of most of the samples included. Although I have re-ordered some, I do feel it's a tad expensive.”

Helpful Report

Posted 3 years ago

“Lovely flavours, makes drinking my water a pleasure xx”

Helpful Report

Posted 3 years ago

“From someone who struggled drinking water unless as a coffee Waterdrops has been life changing. I've drank more water and the taste of the pods are lovely. Favorite so far are Boost and Focus. Amazing service fantastic bottles.”

Helpful Report

Posted 3 years ago

“My new favorite 😊”

Helpful Report

Posted 3 years ago

“Love it!!!! Awesome.”

Helpful Report

Posted 3 years ago

“Beautiful bottle. I am no good at drinking water, but this has encouraged me to drink.”

Helpful Report

Posted 3 years ago

“Love this bottle - have used several over the past years but this is the best”

Helpful Report

Posted 3 years ago

“Beautiful design on the Flair steel bottle. Parcel came well packaged and was delivered in a timely manner.”

Helpful Report

Posted 3 years ago

“Love all the products and the drinks taste so good”

Helpful Report

Posted 3 years ago

“Great range by of products and accessories.”

Helpful Report

Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,784 reviews