Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,784 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Extremely happy with the service Waterdrop provide. I ordered a glass water bottle where, unfortunately, the original order arrived smashed. I contacted Waterdrop on the same day it arrived and they couldn't be more helpful. They responsed to my email within an hour of making it requesting photographs of the broken item. The next day I had a new bottle sent out to me. They even included two packs of the flavour tables which is really nice and appreciated! Quality is fantastic. Really heavy and solid feeling. The cap is good as well as previous glass bottles that I put into the freezer usually turn into a vaccum and I can't twist them off but this one works with ease. Colour is smashing as well and in the light it's very bright! 10/10 will be ordering in the future :)”

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Posted 1 year ago

“Visited the Amsterdam store recently. Nice and clean, friendly staff.”

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Posted 1 year ago

“Great company and when I had a problem with a leaking pull up cap they replaced it straight away along with a free box of boost flavour which is sooooooo nice! 😁”

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Posted 1 year ago

“Really good flavours and options Taste great and refreshing”

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Posted 1 year ago

“I absolutely love all of the flavours. It make me drink much more water in a day.”

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Posted 1 year ago

“I've been buying from Waterdrop for over a year. I drink the microlytes daily as part of my intermittent fasting programme and I've also been enjoying the other flavours. Generous rewards programme and there's always something on offer.”

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Posted 1 year ago

“Very good quality product, beautiful detail, great addition to the gym kit”

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Posted 1 year ago

“Great products and quick delivery”

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Posted 1 year ago

“First purchases ! So pleased to find these! My favourite so far is the cola - I love it! Bought the taster pack also- all the flavours in that are nice and very pleasant to drink. Just made an order of other flavours and excited to taste. Easy ordering and timely delivery.”

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Posted 1 year ago

“Only got these the other day and I am already drinking more.”

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Posted 1 year ago

“Just love waterdrop nice range of flavours”

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Posted 1 year ago

“Really great. Love all the flavours I have tried so far and drinking so much more water than I used to!!!”

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Posted 1 year ago

“Great product. Cola is by far my fav flavour. I’m not sure though, if I’ll buy again, unless you keep the Cola Option. Ive tried some other flavours, they are nice, but Cola to me is the closest that replaces coca cola, which i am trying to drink less of.”

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Posted 1 year ago

“Always been good hydrating and best with waterdrop. Love all the flavours especially the microtea fusion. Can you put it back please?”

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Posted 1 year ago

“Love love love. I'm finally getting my water into me. Lots of flavours to choose from I do tend to add extra drop I like my flavours a bit more stronger. The caffeine drinks get me through the day and nights (shift worker). Delivery was prompt and correct. Oh I brought a glass bottle such a pretty design and the carry sleeve protects it from knocks.”

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Posted 1 year ago

“Amazing, I love this company. I definitely have seen an increase in my interest in drinking water since trying. And I'm obsessed I have almost every flavour and I can't wait to get more and try more. Customer service is amazing and always on point. Really recommend.”

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Posted 1 year ago

“Helps me remember to drink through the day and gives me the variation to keep it interesting”

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Posted 1 year ago

“I love Waterdrop, I drink everyday using all the flavours.”

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Posted 1 year ago

“One of the water drop I don’t like but rest is so nice”

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Posted 1 year ago

“Really love the bottle the cover and the different flavours.”

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Posted 1 year ago

Waterdrop UK is rated 4.7 based on 4,784 reviews