Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,784 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,784 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I will give this 4.5 stars, it would have been 5 but the lid arrived damaged. I contacted customer service which ordered a new one straight away. It hasn't arrived as yet but I'm assured its just taking a little longer due to the situation in Ukraine. Now on to the tablets! They are delicious and make drinking water so much easier! They are subtle enough not to make it too sweet and taste great 😋”

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Posted 3 years ago

“Service and products are fantastic, would highly recommend”

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Posted 3 years ago

“I discovered these by chance and fell in love. I drink so much more water now, only problem now is I keep running out!”

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Posted 3 years ago

“I have never in my life deliberately shown loyalty to any one brand before, but Waterdrop has completely changed that for me. I'm in love with the products, I've never had such a high quality or beautiful water bottle before and the Microdrinks are out of this world. I'm meeting all my hydration targets now and actually enjoying it?! Waterdrop are so generous and considerate to their customers, the offers and events are fantastic, the customer service is brilliant and their mission is wonderful.”

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Posted 3 years ago

“Very high quality products and brilliant customer service!”

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Posted 3 years ago

“Really love my new bottle (FOCUS 600ml) - so does everyone around me. The starter set of microdrink samples was also great. Focus and Zen are my favourites, really fresh taste. My water consumption has gone up so much, and I already put my next orders in. Can only recommend.”

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Posted 3 years ago

“I've been drinking so much more water since I started using waterdrop! The flavours have really encouraged me, and as someone before who only drank water when it was mixed with squash it feels way healthier (and more adult!) And the app has really helped me realise how much I should be drinking each day!”

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Posted 3 years ago

“I recieved my 5th order yesterday with my 600ml, New Design Tumbler with the Royal Rooibos. Love the texture of the tumbler with the wide opening so you can still watch as your drop is fizzing. I really like the colour too, and the cap is so easy to screw on due to larger size cap as I have issues gripping with my hands due to arthritis and Fibromyalgia. I also really enjoyed Royal Rooibos tastes really nice hot. I also made a #Waterdrop pot off tea to share with my daughter too video and photo included. #Cheersto5years Happy Birthday.”

Waterdrop UK 5 star review on 3rd March 2022

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Posted 3 years ago

“The water drop were really helpful and sorted out any issues very quickly which I was extremely impressed with. I would recommend water drop to others.”

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Posted 3 years ago

“Very pleased with my glass water bottle, it's good quality and stylish!”

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Posted 3 years ago

“I love these products! I am finally drinking enough water and I am saving money on buying other products.”

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Posted 3 years ago

“Really love the micro drinks - happy to say I've enjoyed every flavour that I've tried and I'm definitely drinking more water because of the purchase!”

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Posted 3 years ago

“Fantastic company with a great ethos and a sound appreciation of customer loyalty.”

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Posted 3 years ago

“This is really helping me drink more water”

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Posted 3 years ago

“I’m really enjoying the flavour these add to the water I drink during the day, I’m drinking so much more and it’s making a huge different to how I feel 5*”

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Posted 3 years ago

“The flavours are lovely and help me to drink more.”

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Posted 3 years ago

“Good quality,quick delivery. Thx”

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Posted 3 years ago

“Great company philosophy. I love that there was no plastic in the packaging.”

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Posted 3 years ago

“Slightly obsessed with these products... the water bottles are so beautiful and the drops taste great! This was my first order and already have another 4 placed...”

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Posted 3 years ago

“Products always of the highest quality, and an engaging company.”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,784 reviews