Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,661 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“The blue berry wear all crushed and no flavour at all from them”

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Posted 3 months ago

“I simply love the ‘recognisible’ flavours. Orange, lemon, grapefruit and, now, apple. I’m happy to see that some are no longer ‘limited’. People power!! Keep the flavours we know if you can.”

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Posted 3 months ago

“Water melon and Berry are my fav but Apple is now my fav too. 4 star only because the pods are hard to open. They never open easily and sometimes I get bits of foil into my drink. Suggestion: please add paper around the pods that will easily tear off.”

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Posted 3 months ago

“I just love the variety of flavours available. The choice of sugar free flavoured water in the supermarkets is appallingly limited. Thank goodness for waterdrop UK!!”

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Posted 3 months ago

“Awesome flavours and taking water drops has helped me consume more water”

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Posted 3 months ago

“Love the products and always excited to try new flavours. Just wish the delivery time was quicker.”

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Posted 3 months ago

“The apple was very refreshing and worth the wait. A great addition to my collection.”

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Posted 3 months ago

“I don't like the taste of tap water so I thought these little cubes would help get rid of the horrible taste. I bought myself a new bottle along with some flavours. Delivery was good until I opened the box and noticed my new bottle was smashed. Everything else was perfect. Water drop customer service is amazing they was so helpful. Cherry flavour is lovely. The other flavours take some getting used to. All in all I recommend water drop lovely company.”

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Posted 3 months ago

“Tried emailing customer service takes too long to reply, delivery times of products are very good”

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Posted 3 months ago

“Thank you so much for my replacement storage box after the previous ine arrived in the post broken... I would also like to thank you for the two complimentary boxes of your new flavours.. I love the apple flavour, it's is so refreshing. I most certainly will be putting this on my next order. I have not tried the lime yet, but when I do I will either edit it to this review, or include it in my next new one.. The box is fabulous by the way, I love how it keeps all my favourites together ❤️”

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Posted 3 months ago

“Parcel arrived on time and the flavours are wonderful”

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Posted 3 months ago

“This is my second time buying from Waterdrop, they have so many different flavours and different things to help you drink more water. I love my fizzy drinks. I would typically drink about 6 fizzy drinks a day, now after starting drinking Waterdrop's different flavours. I'm drinking less fizzy drinks and more water and would recommend this to family, friends & coworkers also they are zero sugar fantastic”

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Posted 3 months ago

“Totally love these little bundles of 'POWER' and 'GOODNESS'. Both my hubby and I are now drinking Waterdrop dialy. Our favourite is the SKY, Passion Fruit but I've just puchased Focus, Lemon-Lime and that is fantastic. Thanks Waterdrop!!!”

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Posted 3 months ago

“Love it. The flavour and the convenience of carrying a couple of cubes in my bag.”

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Posted 3 months ago

“Great company a good way to stay hydrated”

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Posted 3 months ago

“Beautiful water bottle and the flavours are amazing. I’ve increased my water consumption dramatically. I can’t wait to try more flavours.”

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Posted 3 months ago

“The Cherry Boost is absolutely fantastic. My second favourite is berry boost.”

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Posted 3 months ago

“I love waterdrop from the first try! I love the fact that they are expanding by adding new flavours and bottles!”

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Posted 3 months ago

“I love most of the products from Waterdrop, my favourite are the cold drinks. It’s good that there are always new flavours coming out, so it never gets boring. The new apple flavour is mild and fresh, and I was surprised that the cherry flavour (free sample) was so delicious. Love the bottles too, so handy and pretty.”

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Posted 3 months ago

“First item broke in transit Replacement one never got to my house will not purchase again”

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Posted 3 months ago

Waterdrop UK is rated 4.7 based on 4,661 reviews