Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,821 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,821 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I found waterdrop when I was looking for ways to increase my fluid intake after a very painful encounter with kidney stones!! I still love it and continue to use every day. Waterdrops has most definitely achieved the goal of supporting me with my fluids. I love the fact that new flavours keep coming out, love all the merch, love the points system and the possibility to get freebies! I think the fact packets can be returned in store is amazing as well as it shows a commitment to sustainability. I hope next time I’m in London I can visit the store. As a company waterdrop also seems pretty good, engaging with the public and being very responsive.”

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Posted 2 years ago

“I’m loving the new tea flavours and can’t wait to try others, I got lemon and peach flavours, these are both nice flavours, they are not to sharp in taste which I like and are quick an easy for me to use at work, just what I needed”

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Posted 2 years ago

“Great company and really pleased with their customer service during a recent issue”

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Posted 2 years ago

“Absolutely loved everything in my order and the new iced tea flavours….. best yet👌🏻”

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Posted 2 years ago

“Love this company. I never used to drink water even though I’m a fitness instructor, as I’ve never liked the taste. Thanks to Waterdrop I now drink water 😁”

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Posted 2 years ago

“I don't know how I survived without Waterdrop in my life. Staying hydrated has never been so tasty!”

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Posted 2 years ago

“Excellent service and speedy delivery. Thank you as always!”

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Posted 2 years ago

“I always love getting a Waterdrop delivery and being able to try new flavours. The delivery was fast and fit through the letterbox so no delivery worries.”

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Posted 2 years ago

“Order always ships on time, overall great company to order from”

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Posted 2 years ago

“Love being part of the Waterdrop family ♥️”

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Posted 2 years ago

“great company and interesting flavours. Delivery fast too!”

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Posted 2 years ago

“great company, delivery time is fast now too”

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Posted 2 years ago

“Well organised, quick delivery 👍🏼 If any problems it’s always sorted very quickly.”

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Posted 2 years ago

“Great came quick love the ice 🧊 teas 🍵🫖 favourite is the peach 🍑 love my new green ice tray & spoon 🥄”

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Posted 2 years ago

“aI had a very positive experience with my first purchase from Waterdrop. My item arrived promptly, and I appreciated the updates I received throughout the process.”

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Posted 2 years ago

“Great service and fast delivery every time. So happy I found this company.”

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Posted 2 years ago

“Great service love the product”

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Posted 2 years ago

“Ice Tea - what can I say? Absolutely delish. Can drink until the cows come home.”

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Posted 2 years ago

“Great flavours really enjoyed them. Just in time for summer”

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Posted 2 years ago

“I’ve loved Waterdrop for ages since a friend gave me a big gift bundle that lasted ages so wanted to get my hands on the last flavours going for a cheaper price; amazing deal. But looking forward to new flavours 👍🏼”

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Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,821 reviews