Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.29

4.3 Rating 2,379 Reviews

84 %

of reviewers recommend Waveney River Centre

Company Reviews

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Metrics

4.3

Based on 2,379 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Positives: Friendly staff, problems fixed quickly, everything close by, great play area for the kids Negatives: Kettle cut out electricity unless everything else was turned off, pool and shop not open longer, had to pay extra for short ferry, not much space in the pod to move around”

Helpful Report

Posted 6 years ago

“Lovely short break away with the family.”

Helpful Report

Posted 6 years ago

“We had a lovely stay for a couple of nights, food is great, staff are friendly, pool is lovely and warm too... Only thing I'd say is could do with more lockers for swimming which isn't major just a bit awkward when busy. Will definitely come and stay again.”

Helpful Report

Posted 6 years ago

“Lovely setting, friendly and efficient staff great accommodation. Been twice now with my 8 year old highly recommended”

Helpful Report

Posted 6 years ago

“A lovely site, clean and everything you need. Well laid out and quiet in the evening. Nice bar, brilliant food and excellent walks around.”

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Posted 6 years ago

“Lovely stay, very friendly staff, the rooms are nicely decorated, very clean and the beds are really comfy! We enjoyed a lovely weekend with our family surrounded by nature, amazing to disconnect and recharge - highly recommended!”

Helpful Report

Posted 6 years ago

“Stayed in a pod. Very comfortable and more importantly warm as it was fairly chilly out. Staff were very welcoming and friendly.”

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Posted 6 years ago

“Had a great time thanks. Bedrooms a bit cramp and dusty. Living room great space. Overall the break Could be improved with better infor pack like a map and places to cycle etc. Also kitchen utensils some missing and short of glasses, staff responded quickly and supplied. Thanks”

Helpful Report

Posted 6 years ago

“Good stay perfect for large groups we stayed in the Burgh Straith. Could of been a little cleaner but otherwise perfect. Swimming pool was great although the spa pool wasn’t working. Great facilities service was friendly and resolved problems quickly. Would stay again”

Helpful Report

Posted 6 years ago

“Always a brilliant break when we go to the Waveney! My daughter loves it and I even took my sister on this one. She loves it too. We plan to return consistently to our favourite lodges.”

Helpful Report

Posted 6 years ago

“Would definitely recommend, a lovely peaceful weekend break, will be back for sure.”

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Posted 6 years ago

“What a lovely, friendly and picturesque campsite. We have had a great week. Children loved the play park and the pool. We hired a boat, became stranded and we were rescued promptly. Heated toilets were a godsend. As was the pub when it became too cold. Dog friendly and very welcoming. Food was great too. Laundry room essential. We walked, we explored and we used the ferry to cross the river, it was just beautiful. The pitch sites were very generous, we had a coot one with loads of room. Overall a great family holiday with lots of memories made. Thank you.”

Helpful Report

Posted 6 years ago

“We had a lovely time, everywhere was very clean and staff were friendly. Little of a shame that the jacuzzi wasn’t open and not much entertainment. Overall, a very relaxing trip! I would recommend to stay in a yurt.”

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Posted 6 years ago

“Relaxing, picturesque, family friendly. We liked the hard standing for this time of year, less doggie muddy footprints, the men liked the super pitches, kids loved the park and pool. Staff were all friendly and helpful. Well kept site with nice shop, fabulous showers good food in the restaurant, we liked the separate poolroom for the kids. Great day hiring the boat, we would definitely come again and perhaps have a go at canoeing in warmer months. Thank you for a lovely holiday!”

Helpful Report

Posted 6 years ago

“Our second stay at Waveney, first in the Hannaford, and recently in Bungay. Both very different but clean and tidy and comfortable. Nice and quiet and always relaxing. Only disappointment was on the Thursday night we couldn’t have an early meal and were refused dinner at 17:00, and told to come back for 18:00. Maybe there’s a valid reason? Was just a shame as quite a few family’s were turned away who with small children 17:00 is a nice time to eat. However, another lovely week, and see you again soon. Kindest,”

Helpful Report

Posted 6 years ago

“We stayed in Waterside and can not recommend this lodge and park enough. It is beautifully appointed and has everything we needed, including a hairdryer, TV in the bedroom and lounge, freezer, oven, microwave, two walk in wardrobes, a thermostat for when it’s chilly and of course, the gorgeous hot tub. It’s a bit tricky to find the park but once we did it was fine. Staff were excellent and dealt with a couple of minor problems we had immediately. All in all, a wonderful mini Easter break after a particularly stressful year and we will definitely be returning and recommending to family and friends. Thank you so much.”

Helpful Report

Posted 6 years ago

“Lodge not very clean. Musty smell in one of the twin bedrooms. Only one bedside lamp working because the lead was not long enough to reach the plug socket. The en-suite toilet would keep flushing unless the lid was lifted every time. The hot tub only bubbled twice over the four nights. The swimming pool was poorly maintained as half of the lockers were out of order, only one family changing area, the jacuzzi was not working and to cap it all, the bench seat in the male changing room collapsed whilst our youngest boy was sitting on it! On a positive note, the site was family friendly and quiet. Lots of local wildlife and the pub served reasonable food.”

Helpful Report

Posted 6 years ago

“Facilities were very clean. Our Yurt was cosy, however there were cobwebs in the drawers and the underneath of the beds were not clean. The mini wildlife area was very shabby. There was no information regarding the pool bar opening times. Would be nice if dogs were not allowed to be left in caravans all day barking!”

Helpful Report

Posted 6 years ago

“Lovely place to stay. The yurts were really comfy and cosy. The facilities were so clean. The only thing that I was disappointed with was the mini wildlife area, it looked really shabby. Would be interesting to know if the pool bar ever opens?”

Helpful Report

Posted 6 years ago

“Disappointed on arrival as accomodation was very late in availability, the bottle of wine was hardly compensation. Ever thought of a staggered access time? Checked out evening before as 9.30 am departure too demanding with young children to get ready Lodge "HALES" was exceptional although hot tube did not seem to be serviced during our stay Are the visitor reviews ever read? It seemed that a high percentage referenced there not being an electric kettle. It was painful boiling water using the leaky kettle provided, fifteen minutes plus to boil on the gas hob! Shower water temperature variable, I think due to poor water feed balance.......? However, overall an acceptable experience.”

Helpful Report

Posted 6 years ago

Waveney River Centre is rated 4.3 based on 2,379 reviews